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Under The Hood
Is the shop heated? Air conditioned?
The shop is not air-conditioned or heated. We are under 3 stories and with the huge fans the shop temperature is good.
What is the size of the team I’d be working with?
We have 16 technicians total . 2 of theses are used car technicians, 7 are master technicians and the other 8 are light line and lube technicians.
What are the shop hours and what are the shift timeframes?
We are open Monday through Saturday from 7:30 A.M until 6:00 P.M. The technicians start at 8:00 A.M and work until 5:00 P.M. with a 1-hour lunch break. Scheduling will be discussed during the interview.
What tools does the shop provide that are available for all technicians to use?
The shop only supplies the required tools (battery chargers, diagnostic equipment , air condition machine ,tire chargers, balancers required special tools required from KIA etc..
What type of break room facility is provided?
Our break room is air conditioning and is equipped with a refrigerator, sink, tables, chairs, microwave.
How many bays does your shop have?
We have a total of 21 bays and 1 alignment bay
How many repair orders do you average per month?
We average 1950 repair orders a month
What is your parts ordering process?
We have a big parts department. If something needs to be ordered depending on the cost, the service manager or shop foreman has to sign off first.
What is your policy on side work?
We do not allow side work. However if Your vehicle needs to be repaired you are allowed to work on it as long as there is a repair order opened and that is signed off by management .
Do you offer any skills training or continuing education opportunities?
We will enroll you into KIA university . There you will do web base training and after doing web based training then we start the instructor lead courses with KIA. When sent to KIA training we pay for the school, meals, hotel, airfare (if needed) and also pay you for the day while in school .
Can you describe opportunities for career growth at your business?
Depending on your job, you can move from the porter position to service manager
Can you describe your performance review process?
We do perform yearly reviews, but if we see someone that is performing their position we will acknowledge it.
What type of safety training is required?
We have a required safety meeting yearly.
Can you describe how Techs work with and mentor younger techs?
We have 2 shop foremen who help, along with the rest of our technicians, we work as a family.
How does your shop get involved with the local community?
We currently work with technical schools
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We are associated with 2 technical programs to get younger technicians
Do you phone screen applicants before doing in-person interviews?
If you send a resume, we will reach out to see if you are a good fit and set up an interview
What do your in-person interviews entail?
While interviewing, we ask questions depending on position.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We are a drug-free workplace. We also perform a drug and license check, along with a background check.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
There is no skill test performed
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
It takes about a week to get the information back
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Usually 2 weeks
Is there anything else you’d like to mention about your hiring process?
After your probation period, Kia offers a technician fast track certification program toward kia master Tech.
Flat Rate Tech Pay
Pay Range: $21.00 - $38.00/hour
Flat Rate Pay is based on certification and experience.
- Health Insurance Offered
- We provide health Insurance at a discounted cost after a 90 probationary periods
- Dental Insurance Offered
- We provide health Insurance at a discounted cost after a 90 probationary periods
- Vision Insurance Offered
- We provide health Insurance at a discounted cost after a 90 probationary periods
- Retirement Plan Offered
- We offer 401K after one year of employment
- Sick Leave Offered
- We provide 3 sick days yearly
- Vacation Offered
- Vacation 1 week after your first year
- Paid Holidays Offered
- Paid Holidays are provided
- ST / LT Disability Offered
- We provide health Insurance at a discounted cost after a 90 probationary periods
- Life Insurance Offered
- We provide health Insurance at a discounted cost after a 90 probationary periods
- Uniforms Offered
- We provide work uniforms at no cost
- Other Not Offered
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