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Under The Hood
Is the shop heated? Air conditioned?
In the summer we provide large fans for cooling, along with a couple of Porta-Cools to keep our technicians cool. Our shop is heating in the winter months.
What is the size of the team I’d be working with?
As a technician in our truck repair shop you are responsible for diagnosing and repairing vehicles for the customer's needs. You would also have the support staff of 3 service writers and 3 parts department people to answer questions and get the parts you need to be able to complete the job. You will be working with 4-10 other techs. As a technician in our collision repair shop you are responsible for repairing vehicles. You would also have the support staff of 2 estimators and 2 parts department people to answer questions and get the parts you need to be able to complete the job. You will be working with 5-10 other techs. As a technician in our trailer repair shop, you are responsible for diagnosing and repairing units for the customer's needs. You would also have the support staff of 1 working manager and 1 parts department person to answer questions and get the parts you need to be able to complete the job. You will be working with 1-5 other techs.
What are the shop hours and what are the shift timeframes?
Repair shop hours are Monday through Friday 7am-11:30pm. Shifts include 1st shift 7-3:30, mid-shift 10-6:30, 2nd shift 3-11:30. Collision repair and Trailer shop hours are Monday through Friday 7am-3:30pm.
What tools does the shop provide that are available for all technicians to use?
As a Heavy Duty repair shop, we provide all of the diagnostic equipment to diagnose a CEL. We also have 3⁄4 to 1-inch impacts, sockets, and torque wrenches.
What type of break room facility is provided?
We have newly renovated break rooms for our technicians that include an A/C/ heated area with break tables to enjoy lunch or dinner. With the amenities of a fridge, freezer, microwave, air fryer, pizza oven, and toaster oven.
How many bays does your shop have?
We have a total of 9 bays that can span the length of either 100-110 ft long in our repair shop.
How many repair orders do you average per month?
Depending on the jobs, technicians can have up to 30 or so repairs throughout the month.
What is your parts ordering process?
Parts ordering process is through Fullbay. If the technician isn't familiar with Fullbay, they will be trained on how to do so.
What is your policy on side work?
Employees are allowed to work on their own personal vehicles while the business is open. Working on the side for cash within our facilities is prohibited without the authorization of a manager. No side work could/would be tolerated during the weekends.
Are there any other unique features of the work environment worth noting?
We have an all-inclusive rounded facility, performing both specialty and standard repairs.
Do you offer any skills training or continuing education opportunities?
We do provide opportunities for continuing education to our employees if they are interested. We have sent technicians to training in-state and out-of-state depending on the needs.
Can you describe opportunities for career growth at your business?
We have many different opportunities or avenues throughout our business where employees can experience growth and excel in the ranks as technicians. Opportunities to move into a shop foreman/ mentoring position. Being a part of our service writers positions. Transitioning into our parts department. Also working in an office administration position. All different avenues are up to the employees to decide where they would like to see their careers go.
Can you describe your performance review process?
It is important to help guide all of our employees to their success. We perform 90-day reviews leading up to a yearly review at each employee’s anniversary. We provide a performance review form to both the employee and their supervisor/manager to complete prior to the anniversary. We then sit down in a review to go over accomplishments, struggles, and what further training is needed. We may give our employees raises at 90-day and yearly reviews.
What type of safety training is required?
Upon hire, all technicians are provided with PPE such as safety glasses, ear plugs, and gloves. We also discuss safety needs and updates at monthly service meetings. We also have a safety incentive program quarterly to reward everyone with safe practices - please review our safety video.
Can you describe how Techs work with and mentor younger techs?
Our mentor program consists of graduates from FVTC that we have on our first shift and second shift. We give the mentor an incentive and the young technician is given a certain amount of time anywhere between 3-6 months to work with the mentor before working 100% productivity or performance.
How does your shop get involved with the local community?
As a family-owned business, we believe it’s important to give back to our community. We are proud sponsors of various events (Greenville’s Summer Send Off), local teams (Greenville youth baseball, Women’s hockey), race car sponsors, and give back to church events. We also participate in parades, ‘Touch-a-Truck’ events with the youth, and more.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We have worked closely with our local technical college, Fox Valley Tech, for many years and sponsor a scholarship program and we are on the advisory board for the diesel program.
Is there anything else you’d like to mention about career development and community?
We sit on an 80-acre campus, with large facilities and capabilities to provide security to our employees and room for growth.
Do you phone screen applicants before doing in-person interviews?
Yes, We will have a brief phone conversation before setting up an interview.
What do your in-person interviews entail?
When brought in for an in-person interview, prospective candidates will talk directly with the shop manager and/or the owner. We have all candidates fill out a current application as well as a technician tier sheet breaking down their skills. After the interview, there is a tour of the facilities.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We do not require drug screening and our background checks entail calling references and running a search on CCAP. We do personality tests as well.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We have curated a ‘technician tier sheet’ breaking down an individual's skill set. This packet shows us what each technician is capable of doing at the time of hire so we can better schedule repairs in the shop.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Once the in-person interview is completed you will hear back from us within 1-2 business days. It's also possible we would offer the job during the in-person hiring process.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Our full hiring process can take a week depending on availability. We first phone screen the applicant, bring them in for an interview and personality assessment and then can offer the job. Then, the start date is determined by new hire availability and their 2-week notice.
Diesel Technician (DAYS)
Pay Range: $25.00 - $40.00/hour
Plus Monthly Bonus Program
Diesel Technician (NIGHTS)
Pay Range: $25.00 - $40.00/hour
Plus Monthly Bonus Program
Trailer Technician
Pay Range: $25.00 - $40.00/hour
Plus Monthly Bonus Program
Auto Body Technician
Pay Range: $25.00 - $40.00/hour
Plus Monthly Bonus Program
Commercial Auto Body Technician
Pay Range: $25.00 - $40.00/hour
Plus Monthly Bonus Program
Fire Truck Body Technician
Pay Range: $20.00 - $35.00/hour
Plus Monthly Bonus Program
- Health Insurance Offered
- We offer group health insurance plans and benefits are offered to you as part of our company’s benefit program for employees. Employees are required to work a minimum of 32 hours per week, full-time, to be eligible for these benefits.
- Dental Insurance Offered
- We offer group dental insurance plans and benefits are offered to you as part of our company’s benefit program for employees. Employees are required to work a minimum of 32 hours per week, full-time, to be eligible for these benefits.
- Vision Insurance Offered
- We offer group vision insurance plans and benefits are offered to you as part of our company’s benefit program for employees. Employees are required to work a minimum of 32 hours per week, full-time, to be eligible for these benefits.
- Retirement Plan Offered
- We offer a profit-sharing 401k plan. Eligibility requirements are as follows; age 21 or older, completed 1 year(s) of service and completed at least 1000 hours of service. Eligible employees may enroll semi-annually, on January 1 or July 1, of each year.
- Sick Leave Not Offered
- We do not offer separate sick leave to the paid-time off employees accrue.
- Vacation Offered
- Each full-time employee is entitled to one week of Paid Time Off (PTO) after a 90-days probationary period and is renewed on your anniversary date; it does not roll over unless approved by your Supervisor. Employees receive two weeks off after three years, and three weeks after six years. At ten years employees will receive an additional day for the next five years up to four weeks total of PTO. Paid Time Off must be used before taking any days off without pay. If you worked part-time and became full-time, PTO requirements will be dictated on the day you become full-time. If you quit or are terminated by the company, you will not be paid for unused Paid Time Off. Scheduling of Paid Time Off must be arranged with your immediate Supervisor. In case of conflict in days, the employee with the greater length of service will be given the preference.
- Paid Holidays Offered
- The company observes six (6) paid holidays: you must work the scheduled days immediately before and after the holiday to be eligible for holiday pay (unless on paid vacation or a paid personal day and previously approved). You must also have met your 90-day probationary period. New Year’s Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day When a holiday falls on a Saturday, it will normally be observed on the preceding Friday. When a holiday falls on a Sunday, it will normally be observed on the following Monday.
- ST / LT Disability Offered
- We do not offer ST/LT disability directly but work closely with Allstate and process deductions through payroll to help keep it easy for employees.
- Life Insurance Not Offered
- Uniforms Offered
- For each department, if you are provided with uniforms you are expected to wear them. Uniform loss is the responsibility of the employee. Uniforms have a $12 deduction per check for maintenance. Employees will be charged for lost or damaged uniforms.
- Other Not Offered
