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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated, not air conditioned.
What is the size of the team I’d be working with?
Each team has multiple technicians and depending on your skill level will determine the size of the team.
What are the shop hours and what are the shift timeframes?
Two different shifts, 7-5 Monday through Friday, or 8-6 Monday through Friday with rotating Saturdays.
What tools does the shop provide that are available for all technicians to use?
We provide all specialty tools required by GM, including laptops.
What type of break room facility is provided?
We have an air conditioned breakroom with microwave and refrigerator that is cleaned daily.
How many bays does your shop have?
38
How many repair orders do you average per month?
800
What is your parts ordering process?
We utilize Pace and have orders daily. Parts will be received as soon as possible for technicians to complete repairs
What is your policy on side work?
We do not permit side work. We do have a friends and family discount program allowing you to work on those vehicles while on the clock and they must have an open RO.
Are there any other unique features of the work environment worth noting?
We are centrally located in the Austin area where all the action is!
Do you offer any skills training or continuing education opportunities?
At AutoNation, we pay for all necessary manufacturer trainings.
Can you describe opportunities for career growth at your business?
Utilizing our Industry Leading Technician Wage Grid, we provide each of our technicians a standardized growth plan for each level of technicians. With over 300 locations, we have the ability to grow coast to coast.
Can you describe your performance review process?
We perform semi-annual performance reviews.
What type of safety training is required?
We have continual professional online and “in person “ safety training designed for each job function by KPA compliance professionals.
Can you describe how Techs work with and mentor younger techs?
We would typically match younger technicians with experienced technicians who have experience mentoring younger technicians. They would work side-by-side on physically on vehicles as well as diagnostically working on our equipment.
How does your shop get involved with the local community?
Our dealership as a whole does some local sponsorships and Autonation as a company does a tremendous amount of work across the US.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
At AutoNation, it’s about more than selling and servicing cars and trucks. It’s about taking care of people. Through our DRV PNK mission and with the support of our Customers, Associates and communities, we partner with cancer charities from coast to coast to raise and donate millions of dollars to cancer research and treatment. Every October, Associates from more than 300 AutoNation locations unite on DRV PNK Across America Day, to deliver messages of hope to patients battling cancer. We also provide company-paid cancer insurance to every associate and their eligible dependents from their first day.
Is there anything else you’d like to mention about career development and community?
With over 300 locations across 20 states, our employees have access to endless career growth opportunities. We are 24,000 associates strong and adding daily! When we see opportunities within the dealership or in our center, we look from within to promote internally to encourage our own associate growth.
Do you phone screen applicants before doing in-person interviews?
Yes, we will contact every qualified candidate with a phone screen but walk-ins are always welcome!
What do your in-person interviews entail?
Meet with our Service Manager, a few team members and a tour of the facility.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform background checks and drug screens.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Your skills are assessed during the interview process. Once you're in the building and you begin to demonstrate different abilities, your technician level may be increased.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We keep people informed throughout the process and provide feedback within 48 hours of an interview.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Less than 1 week.
Service Technician
Pay Range: $33.00 - $58.00/hour
Our Technicians are paid based on an industry-leading technician wage grid that provides pay range per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of experience and manufacturer certifications.
- Health Insurance Offered
- Get comprehensive coverage through one of AutoNation’s medical plan options. Depending on where you live, you can choose between four BCBS plans and an HMO option. HSA and FSA Plans are available.
- Dental Insurance Offered
- Dental care is key to overall health. Keep your smile in tip-top shape with the help of one of three Delta Dental plan options.
- Vision Insurance Offered
- Keep seeing clearly with the help of EyeMed, which has an extensive network of eye doctors and vision care specialists. Your vision coverage also includes the Amplifon independent hearing discount network.
- Retirement Plan Offered
- Build long-term financial security with the help of AutoNation’s 401(k) Plan. AutoNation contributes $0.50 for every dollar you contribute per pay period, up to 5% of your compensation.
- Sick Leave Offered
- Our associates can take advantage of accruing sick leave. This offer depends on the individuals state.
- Vacation Offered
- We have an industry leading PTO policy.
- Paid Holidays Offered
- We do have paid holidays.
- ST / LT Disability Offered
- You can elect disability coverage through AutoNation’s Voluntary Disability Plan, which offers income protection if you become disabled and are unable to work due to a sickness or injury. The Plan replaces 65% of your Eligible Pay, up to a maximum of $1,384.62 per week, for the first 26 weeks of a disability that is not work-related, and 50% of your Eligible Pay, up to a maximum of $6,000 per month, if you’re disabled longer than 180 days (whether the injury is work-related or not).
- Life Insurance Offered
- AutoNation provides you with company-paid basic life insurance. Coverage is $15,000, $25,000, or $50,000, based on your position. You can elect to pay into additional Life Insurance policies for yourself, spouse or child.
- Uniforms Offered
- We provide uniforms for all of our technicians.
- Other Offered
- We offer an robust number of benefits to our employees including, but not limited to, Identity Protection, Accident Insurance, Pet Insurance, and Legal Insurance. For more details of all the amazing benefits that AutoNation Offers, please visit https://www.knowyourbenefits.org/
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