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Under The Hood
Is the shop heated? Air conditioned?
Our shop is heated and very well ventilated. Our state-of-the-art shop is warm in the winter and cool in the summer thanks to our 4 Big Ass Fans and several Big Ass Fans coolers.
What is the size of the team I’d be working with?
Main Shop: 8 Service Advisors 1 Dispatcher 1 Shuttle Driver 29 Technicians (including Lube Technicians) 1 Service Drive Manager 2 Service Managers 1 Shop Foreman 1 Fixed Ops Director Express Team: 2 Express Advisors 5 Express Technicians Our Fixed Ops team is made up of 77 people. Our entire dealership is made up of about 150 amazing teammates!
What are the shop hours and what are the shift timeframes?
Service Department Hours Monday-Friday 7:30AM – 6:00PM Saturday – 8:00AM - 3:00PM Sunday – Closed Technician Hours 8:00AM – 5:00PM *More hours available to those who want more *4 Tens (4 day 10-hour shifts) available and modified schedules available *Flexible or part-time schedule for those attending school *Early Shift Available: 6:00AM-3:00PM
What tools does the shop provide that are available for all technicians to use?
We provide all required and recommended OEM special tools and computers with diagnostic software. We also provide state-of-the-art equipment such as an Alignment Rack and machines, Road Force Tire Balancer, and Tire Machine.
What type of break room facility is provided?
Our large Fixed Ops break room facility has been recently updated. The break room has a tile floor, stainless steel furnishings, and USB plug-ins to charge your devices. It is a clean, climate-controlled break room with vending machines, large glass fridge, TV, microwaves, coffee machine, large sink, toaster, toaster oven, and much more. A technician locker room and bathroom are also provided.
How many bays does your shop have?
42 Bays 8 Flat Stalls
How many repair orders do you average per month?
2,500 Repair Orders
What is your parts ordering process?
Parts are ordered electronically through Xtime. We have a parts runner who is tasked with retrieving parts for technicians, as well as loading vehicles into bays to help increase proficiency and make our technicians’ lives easier. For the more difficult jobs, our back parts counters are staffed with experienced parts professionals.
What is your policy on side work?
We have an extremely generous employee discount of $80 per hour (66% off door rate) that can be used for yourself and your immediate family. Ultimately, we aim to keep technicians productive in full and expect high proficiency. After normal business hours, work can be preapproved with management on a case-by-case basis. Work must be for yourself or immediate family only. An open RO is required on every vehicle and must be approved by the parts and service director. **One must refer to the employee handbook to clarify their rights and responsibilities while they're employed with the company**
Are there any other unique features of the work environment worth noting?
$80 employee labor rate Monthly employee lunch events Parties Mentorship opportunities Learning, growth, and continued education opportunities Family oriented We reward our technicians with BBQs and fun, plus production bonuses Tickets to concerts and sporting events Annual Technician Retention Bonus Technician Labor Match Program And more
Shop Talk
Hard work and determination open doors in the automotive industry! 💪 Cody started as a Lot Attendant and, through his dedication and willingness to learn, he’s now an Express Technician. His growth is a great example of the opportunities available for those ready to put in the effort. 🚗🔧 Keep up the great work, Cody—we’re excited to see where your skills take you next!
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Exciting news from the Wendle team! 🎉 We’re proud to announce that TWO of our talented technicians have achieved their Master Certification in Electric Vehicles! 🚗⚡️ This incredible milestone reflects a dedication to excellence and a commitment to staying ahead in the ever-evolving world of EV technology.
We're excited to share that Luis has electrified his career path, securing both High Voltage Battery and High Voltage Systems certifications! ⚡ Just as our detailed career path promises, Luis has not only gained valuable certifications but also earned a well-deserved increase in his flat-rate pay. His next adventure? Continuing to amplify his skills and expertise. Congratulations and thank you, Luis! We're truly proud to have you as a key player in our Wendle Family. Your dedication shines bright!
We want to celebrate David's latest triumph — he's now officially certified in Electrical work, marking his first Ford certification! What's even more electrifying? Just as our career path promises, David's dedication has earned him a well-deserved increase in his flat-rate pay. Kudos to David for this significant achievement! Your commitment is lighting up our Wendle Family, and we're excited for the bright path ahead! 🔧
Top Shop Challenge: If your shop had a most improved award, who would have won it in 2023?
We are PROUD to have many most improved individuals in our shop, but one that sticks out for our dealership is SCOTT! We're thrilled to share the exciting news about Scott's decision to move forward with a career path within Wendle. Having begun his journey with us as a Lot Attendant, Scott is now joining our Express Technician Program, demonstrating both his dedication and commitment to excelling in automotive expertise! 🛠️ His last 8 months with us have been nothing short of remarkable, marked by his exceptional work ethic, passion, and unwavering commitment to excellence. He is consistently going above and beyond to deliver top-notch service. Congratulations and thank you, Scott!!🎉 Interested in a career path as a technician?! Our Express Program is designed to provide technicians with the precise guidance, skills, and expertise needed for career advancement. Our program involves extensive training, mastering stand-alone services, basic maintenance, and rigorous factory online training. We take pride in the ongoing success of our Express Program and the dedicated teammates who make it all possible! 🙌
Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Last month we had 3 individuals earn a total of 4 certifications! We take immense pride in being a dealership that places an emphasis on continued learning and education. At Wendle, being part of the family means not only personal growth but also a commitment to fostering professional development. Hats off to our dedicated team for their achievements and to the ongoing pursuit of excellence!