Valley-Hi Honda - Technician Jobs in Victorville, CA

Both heated and air conditioned

5-6 technicians per team

Shop hours 7:00am-7:00pm (Monday-Friday), and 7:00am-5:00pm (Saturday) Shift times are: 7:00am-4:00pm, 8:00am-5:00pm or 9:00am-6:00pm

Specialty Honda tools, hydraulic press, on car brake lathes, ac machines, alignment rack, off car brake lathe, parts washers, inground lifts, INHonda, all data, tools provided for trainee technicians (box and Snapon tools)

2 indoor lounges and outside tables. Indoor lounges have cable and wifi. We also have vending machines and coffee machines (no charge for coffee).

27

2200

Done through CDK service

You can work on your own vehicle off the clock during regular shop hours, as long as it's not interfering with your scheduled work time.

We provide an indoor service shop with heat and ac, we provide hydration during peak heat waves.

We offer factory paid training

There's always room for growth in our company for the right individual. Our goal is for all of our technicians to reach a master tech level, or the level their comfortable with. We can help put you on a career path to achieve your career goals

No formal review process

We do monthly safety meetings as a minimum and have additional meetings when applicable

We pair up lube techs with line techs often for those lube techs that are looking to continue in the automotive repair industry. They often assist in repairs to gain hands on knowledge. We like to make sure that they have done training modules in advance to the work that they are assisting with.

We do food drives, toy drives, support the greater hope foundation for foster care.

No

We reach out to applicants by phone first generally.

Meeting with team leader, service manager and general manager. We review any current training, certifications and experience with each applicant. Interviews vary depending on the position level being applied for.

Yes to background and drug.

No written tests or shop tests.

Within 72 hrs at the very most.

7-14 days depending on the engagement of the applicant to follow the steps both quickly and accurately.

We have a thorough process from start to finish (onboarding). We do this so the new employee is comfortable and ready on day one. We like everyone to feel welcome and as a part of the family.

At this level you can be expected to be fully able to complete the following: Repair brake and steering systems. Diagnose and repair electrical and electronic systems. Replace or repair transmissions and fuel components as needed. Repair cooling components and systems including air conditioners and engine cooling. Perform emissions inspections, safety checks and similar state-regulated vehicle examinations. Be 100% Honda Certified through the Honda IN website Maintain a clean, safe working environment. Produce legible and accurate paperwork reflecting work performed. Possess a valid state driver’s license for conducting test drives.

At this level you should be able to complete the following: Complete full inspection and vehicle health evaluation Diagnose trouble codes using the Honda provided flow charts Complete factory recalls Complete all maintenance needs on all Hondas Be 100% Honda Certified through the Honda IN website Maintain and clean and safe work environment Produce legible and accurate paperwork reflecting work performed. Possess a valid state driver’s license for conducting test drives.

At this level you should be able to complete the following: Complete full inspection and vehicle health evaluation Complete factory recalls Complete minor maintenance needs on all Hondas Be 100% Honda Certified through the Honda IN website Maintain and clean and safe work environment Produce legible and accurate paperwork reflecting work performed. Possess a valid state driver’s license for conducting test drives.

At this level you should be able to complete the following: Complete full inspection and vehicle health evaluation Complete minor maintenance needs on all Hondas, oil and filter change, filters, ect. Be 100% Honda Certified through the Honda IN website for express technicians Maintain and clean and safe work environment Produce legible and accurate paperwork reflecting work performed. Possess a valid state driver’s license for conducting test drives.

As a Service Advisor you should be able to complete the following: Greet customers within 2-4 minutes of them driving into the service drive. Complete a walk around with the customer to go over damages and additional needs Advise customers on required needs as well as dealer recommended maintenance Actively listen to the customers concerns to be able to provide the technicians with enough information to be able to fix the vehicle right the first visit Keep gross sales above average Keep customers updated twice per day on the vehicle status Go over customer multi point health inspection with the customer before, during, and after the service Explain all charges and notes on the customers invoice. Set next service appointment for the customer before leaving Explain the Honda survey the customer will be receiving to them Walk the customer to their vehicle once pulled up for the active delivery Follow up with the customer the next day to verify they are happy with their service experience Maintain customer service scores above Honda zone scores Maintain and clean and safe work environment Produce legible and accurate paperwork reflecting work performed. Possess a valid state driver’s license.