The Craig Zinn Automotive Group is an award-winning automobile dealership group that specializes in sales, services, and related businesses throughout South Florida.
Today, Craig Zinn Automotive Group operates the following factory authorized dealers: Toyota of Hollywood, Lexus of Pembroke Pines, Acura of Pembroke Pines, Lexus of North Miami, Subaru of Pembroke Pines. Each location offers auto sales, leasing, rental, financing, repair services, auto parts, accessories, and body shop services.
Craig Zinn Automotive Group recognizes that it is the mutual responsibility of the dealership and its associates to embrace the traditions of quality, honesty, and integrity. Craig knows that excellence in both personal and business relationships is important in order to be successful in this industry. Your success is exemplified by the consistent growth of the Craig Zinn Automotive Group, its high customer service scores, and its satisfied long-term associates.
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Under The Hood
Is the shop heated? Air conditioned?
Our shop is fully air conditioned and we allow the South Florida temperatures to warm it on the cooler days.
What is the size of the team I’d be working with?
The Service Team consist of 4-6 technicians per team.
What are the shop hours and what are the shift timeframes?
Hours of Operation are from 7AM to 6PM Monday through Friday / 7AM to 4PM on Saturdays / 8AM to 4PM on Sunday.
We have several shifts to accommodate employees schedules.
What tools does the shop provide that are available for all technicians to use?
Toyota speciality tools, diagnostic tools, computers and state of the art shop equipment is all provided to our technicians to use.
What type of break room facility is provided?
We have a designated break room where employees can rest and enjoy a meal including from our Subway restaurant. The break room is stocked with vending machines also.
How many bays does your shop have?
72 air conditioned bays.
How many repair orders do you average per month?
8,000 customers receive service from our Service Department on a monthly basis.
What is your parts ordering process?
We stock $1,000,000.00 of inventory in our parts department. If it is not currently on our shelves, generally it will arrive the next day.
What is your policy on side work?
Side work may be performed after hours with authorization from management.
Are there any other unique features of the work environment worth noting?
We provide the tool box, you provide the tools. No need for you to purchase a tool box.
Do you offer any skills training or continuing education opportunities?
Yes, we have several programs that we participate with the manufacture to provide continuing education.
Can you describe opportunities for career growth at your business?
We strongly believe in promoting from within. As opportunities become available, we always look internally for promotions.
Can you describe your performance review process?
Yearly your manager will have a formal conversation/evaluation with you and complete an Appraisal on the prior years performance.
When needed, managers will praise as well as consult technicians/advisors on jobs, performance, and/or company policies.
What type of safety training is required?
Basic safety knowledge is a benefit prior to employment. We will also provide safety trainings which include OSHA, HAZ/MAT and other safety trainings.
Can you describe how Techs work with and mentor younger techs?
Apprentice technicians are mentored by team leaders and several master technicians within the teams.
How does your shop get involved with the local community?
We work with local colleges and technical schools on career paths for students.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We develop and collaborate with the local technical colleges to encourage students who have an interest in our industry to gain knowledge and certifications.
Do you phone screen applicants before doing in-person interviews?
Yes, we phone screen applicants prior to face to face interviews to rule out basic position requirements.
What do your in-person interviews entail?
A warm welcome, a conversational interview with our HR team member, following a more detail interview with the hiring manager. Be ready!!!
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We do perform background checks and drug screening along with MVR checks.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Based on the position specific questions may be asked by the experts.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Approximately 24-48 hours.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
From the moment an application is submitted and the offer is accepted to the results of the pre-hire process can take from 5 to 7 days.
Is there anything else you’d like to mention about your hiring process?
It will be a very pleasant, fast and professional experience.
A Level Technician
Pay Range: $80,000.00 - $150,000.00/year
Technicians are paid on a weekly basis based on their flat rate hours.
Flat Rate = compensation on work performed rather than by the hour.
B Level Technician
Pay Range: $60,000.00 - $125,000.00/year
Technicians are paid on a weekly basis based on their flat rate hours.
Flat Rate = compensation on work performed rather than by the hour.
C Level Technician
Pay Range: $40,000.00 - $90,000.00/year
Technicians are paid on a weekly basis based on their flat rate hours.
Flat Rate = compensation on work performed rather than by the hour.
Service Advisor
Pay Range: $40,000.00 - $170,000.00/year
Service Advisors are compensated for exceptional customer service as well as advising customers on needed repairs and maintenance items.
Student Techs/Apprentices are paid hourly with a production incentive. As a Student Tech/Apprentice gains knowledge and experience, they can earn more hourly wages and incentives.
Lube Technician
Pay Range: $13.00 - $18.00/hour
Lube Techs. Are paid hourly with a production incentive. As a Lube Technician gains knowledge and experience, they can earn more hourly wages and incentives.
Collision Technician - A Level
Pay Range: $20.00 - $25.00/hour
Collision Technicians are compensated on produced hours.(Flat Rate)
Collision Technician - B Level
Pay Range: $18.00 - $22.00/hour
Collision Technicians are compensated on produced hours.(Flat Rate)
Collision Painter
Pay Range: $18.00 - $23.00/hour
Collision Painters are compensated on produced hours.(Flat Rate)
Collision Prepper
Pay Range: $16.00 - $18.00/hour
Collision Preppers are compensated on produced hours.(Flat Rate)
Health Insurance
Offered
Our medical plan is currently with CIGNA and there are three different plans to choose. Employees just pay a portion of the cost.
Dental Insurance
Offered
We offer dental DHMO and PPO plan to all our employees thru CIGNA.
Vision Insurance
Offered
The vision plan is with Mutual of Omaha.
Retirement Plan
Offered
We offer retirement plan thru John Hancock with company participation.
Sick Leave
Offered
We offer medical leave (FMLA) and personal leave up to three months.
You will accrue 1 sick/personal day at the beginning of every quarter.
Vacation
Offered
Your first year of vacation is prorated; we accrue the first calendar year (for example: if you are hired in March, you accrue from March to December, to be used in your 1 year anniversary). The following year after January 1st the employee will have two weeks of paid vacations.
January 1st of your seventh year anniversary, you automatically receive three weeks of paid vacations.
January 1st of your twentieth year anniversary, you automatically receive four weeks of paid vacations.
Paid Holidays
Offered
You will have four paid holidays: July 4th, Thanksgiving, Christmas Day and New Year's Day.
ST / LT Disability
Offered
We offer Short Term and Long Term disability thru Mutual of Omaha.
Life Insurance
Offered
We offer a $10,000 Life Insurance benefit and AD&D(accidental death & dismemberment) Employer Paid with option to increase benefit amount with employee participation.
Uniforms
Offered
We do have uniforms for all our technicians and we do have Polos for our Service Advisors. We also provide uniform service.
Other
Offered
You are eligible to enroll in all benefits first of the month after 60 days of employment, with the exception of 401k that will be introduced after 1 year of employment.
Additionally to our benefits package, we also sponsor community and company events. We like to have fun and engage with our employees with the appreciation that human capital makes up every organization’s greatest asset!
Shop Talk
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