Photos
Under The Hood
Is the shop heated? Air conditioned?
Yes, the shop is climate controlled with heat and air conditioning.
What is the size of the team I’d be working with?
3-4 technicians per team plus a team leader.
What are the shop hours and what are the shift timeframes?
Monday - Friday 8:00 AM - 5:00 PM Techs work rotating Saturdays 8:00 AM - noon.
What tools does the shop provide that are available for all technicians to use?
Starter set is available at a special rate to new technicians. This can be paid for through a no-interest payroll deduction. The company provides all the special manufacturer specific tools.
What type of break room facility is provided?
Company provided break room with full kitchen including, refrigerator, oven, microwaves and sink.
How many bays does your shop have?
We currently have 26 bays.
How many repair orders do you average per month?
January - September, 2021 we have averaged 1,450 per month.
What is your parts ordering process?
Electronic MPI software is used. Technician enters parts required to repair situation and sends (flags) the data to our Parts Department through the software. Parts availability and pricing is confirmed and sent to the service advisor to sell. Once approved, the advisor communicates with the technician and orders parts as needed.
What is your policy on side work?
Pre-approval is required by Service Director or Manager. RO must be opened under VIN. Technicians are permitted to work on their personal vehicles during non-work hours. PA inspections are free, technician is only responsible to pay for the sticker.
Are there any other unique features of the work environment worth noting?
We provide on the job training for technicians. Our Team Leaders are not flat rate and have pay plans that allow them to spend time training technicians to grow their skills at a faster rate.
Do you offer any skills training or continuing education opportunities?
We provide on the job training as our team leaders have pay plans that allow them to spend time as needed to train technicians to grow their skills at a faster rate. Also, technicians are sent to specialized Mercedes instructor led training at the New Jersey headquarters. This typically occurs on an annual basis pending technician progression.
Can you describe opportunities for career growth at your business?
We are big on promoting from within. We encourage all employees to pursue any open position they have an interest in. We would hope that all technicians aspire to become Master Certified.
Can you describe your performance review process?
All new employees receive a 90 day review. All employees receive an annual review each April. Technicians receive a pay increase when they transition to flat rate.
What type of safety training is required?
Annual lift and safety training is provided. We also have a safety and wellness committee made up of employees from all positions. The company is committed to maintaining a safe and healthful working environment and provides the necessary safeguards, programs, and equipment required to reduce the potential for accidents and injuries.
Can you describe how Techs work with and mentor younger techs?
New technicians are assigned to a team leader who will show them all processes (dealership job flow, software used, PA inspection and warranty documentation requirements, workmanship, and quality standards, etc.) Once ready, the technician will start working on vehicles while shadowed by the team leader for every job. Once the technician is comfortable and showing progress, we will eventually allow the tech to work independently. As mentioned above, the team leaders are not flat rate so their pay plan allows them to spend as much time as need with new technicians.
How does your shop get involved with the local community?
Sun Motor Cars is big on giving back to the community. We have blood drives at least once a year. At the holidays we have collected toys for the Salvation Army and Volunteers of America. We have also donated back to school supplies to Volunteers of America. Historically, September has been our month of caring during which time we have donated $100 for every car sold to designated charities. Some more recent ones have been American Cancer Society, Bethesda Mission and American Red Cross. We encourage the employees to get involved as much as they are comfortable doing so.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Together with UTI, we have held "Future Tech" nights inviting students from local high schools (along with their parents) to visit our dealership. We have refreshments, display cool cars and have current techs there to share their experiences. It is great way to introduce future techs and their parents to the career opportunities in the automotive field.
Do you phone screen applicants before doing in-person interviews?
Yes, we will contact applicants via phone or email briefly before scheduling an interview to review the job opening and the applicants qualifications.
What do your in-person interviews entail?
Applicant will meet with any combination of Owner, General Manager, Service Manager and/or Team Leads.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform a pre-employment criminal background check, driving record check and drug screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not perform a hands-on skill assessment, per se, although we do discuss the applicant's skill level and experience with them.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We usually try to get back to the applicants within a week of their in person interview.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Once contact is made with an applicant it usually takes about 10 days.
Service Advisor
Pay Range: $70,000.00 - $110,000.00/year
Top earning potential for experienced service advisors. Commission pay plan.
Collision Technician - A Level
Pay Range: $80,000.00 - $100,000.00/year
We offer training through our OEM Certification programs for Mercedes Benz, BMW and Audi. Our work load is continually strong and our pay plan is highly competitive. Our shop is state-of-the-art and air conditioned. We do not use aftermarket parts.
A Level Technician
Pay Range: $80,000.00 - $120,000.00/year
We have a Production Bonus for flat rate technicians: If you produce 90-99.9 flat rate hours in the two-week pay period - $100 Bonus If you produce 100 plus flat rate hours in the two two-week pay period - $200 Bonus We also have a 35 hour per week guarantee for flat rate technicians. As long as you are here all 80 hours of the pay period you will receive a minimum of 35 hours each week.
B Level Technician
Pay Range: $50,000.00 - $80,000.00/year
We have a Production Bonus for flat rate technicians: If you produce 90-99.9 flat rate hours in the two-week pay period - $100 Bonus If you produce 100 plus flat rate hours in the two two-week pay period - $200 Bonus We also have a 35 hour per week guarantee for flat rate technicians. As long as you are here all 80 hours of the pay period you will receive a minimum of 35 hours each week.
C Level Technician
Pay Range: $40,000.00 - $50,000.00/year
We have a Production Bonus for flat rate technicians: If you produce 90-99.9 flat rate hours in the two-week pay period - $100 Bonus If you produce 100 plus flat rate hours in the two two-week pay period - $200 Bonus We also have a 35 hour per week guarantee for flat rate technicians. As long as you are here all 80 hours of the pay period you will receive a minimum of 35 hours each week.
Lube Technician
Pay Range: $30,000.00 - $40,000.00/year
Lube Techs are hourly usually with a starting rate between $14 and $16 per hour. Great growth opportunity.
Collision Technician - B Level
Pay Range: $60,000.00 - $80,000.00/year
We offer training through our OEM Certification programs for Mercedes Benz, BMW and Audi. Our work load is continually strong and our pay plan is highly competitive. Our shop is state-of-the-art and air conditioned. We do not use aftermarket parts.
Collision Prepper
Pay Range: $30,000.00 - $60,000.00/year
We offer training through our OEM Certification programs for Mercedes Benz, BMW and Audi. Our work load is continually strong and our pay plan is highly competitive. Our shop is state-of-the-art and air conditioned. We do not use aftermarket parts.
Collision Painter
Pay Range: $100,000.00 - $120,000.00/year
We offer training through our OEM Certification programs for Mercedes Benz, BMW and Audi. Our work load is continually strong and our pay plan is highly competitive. Our shop is state-of-the-art and air conditioned. We do not use aftermarket parts.
- Health Insurance Offered
- Health Insurance is through Highmark Blue Shield. Choice of $500 or $1000 Deductible. Employee cost semi-monthly: PPO 1000 PLAN 500 PLAN Employee Only $17.50 $40.00 Employee/Child(ren) $180.00 $225.00 Employee/Spouse $195.00 $240.00 Family $255.00 $320.00 Opt out credit of $1000 per year for those who waive medical coverage.
- Dental Insurance Offered
- Dental Insurance is through United Concordia - Concordia Flex Plan. Employee cost semi-monthly: Single $12.27 Family $40.68
- Vision Insurance Offered
- Vision Insurance is through Davis Vision. Employee cost semi-monthly: Single $2.85 Family $8.53
- Retirement Plan Offered
- 401k through Principal Financial Group. Company match is 25% of first 6% (Pre-tax or post-tax Roth available) Financial advisors are available to employees for free consultation.
- Sick Leave Offered
- See Vacation/PTO policy
- Vacation Offered
- All considered PTO. After 1 year of employment - 7 days 2-4 years of employment - 10 days 5-9 years of employment - 15 days 10-19 years of employment - 20 days 20+ years of employment - 22 days
- Paid Holidays Offered
- Six paid holidays per year.
- ST / LT Disability Offered
- Short Term Disability is a voluntary benefit which pays 60% of pre-disability earnings. There is 14 day waiting period. Long Term Disability is a company-provided benefit.
- Life Insurance Offered
- Company provides each employee with $15,000 term life insurance policy. Additional voluntary life insurance is available for employee, spouse and dependents.
- Uniforms Offered
- The company provides uniforms to technicians at no cost to the employee.
- Other Offered
- Other optional benefits include cancer insurance, accident insurance and flexible spending account. The company provides all full time employees with an Employee Assistance Program for personal needs including emotional, financial and legal counseling.
