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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated. No A/C, but full of big, overhead fans.
What is the size of the team I’d be working with?
Currently, we have 3 technicians and 2 service advisors
What are the shop hours and what are the shift timeframes?
Monday-Thursday: 8a-5p Friday: 7a-4p
What tools does the shop provide that are available for all technicians to use?
Hunter ADAS Calibration New Hunter Alignment System Factory Scan Tools for Asian and Domestic Multiple Scan Tools All the latest BG Flush Machines Several BG Induction Cleaning Devices Smoke Machines Shop Press Cabinet Parts Washer Lab scope Welder Much more than I can list
What type of break room facility is provided?
We have a dedicated kitchen area, with microwave, table, and refrigerator. There is also a shop are refrigerator and area in the shop where technicians like to eat their lunch. We also have a team lunch every Wednesday that the shop provides and we sit inside at our training tables and eat as a team.
How many bays does your shop have?
The shop is a 10,000 sqft facility. We have 8 lifts, alignment rack, and multiple flat bay areas
How many repair orders do you average per month?
150-250
What is your parts ordering process?
2 Service Advisors. Technicians write their story and parts list based on their findings of the primary concern and digital inspection. Then the service advisors look up and order parts. They also edit the inspection, prepare the estimate, and sell the work.
What is your policy on side work?
We believe in paying the technicians well enough, where there would be no desire to do side work. However, we do allow technicians to use Shop equipment for their personal use on their personal time, for their personal vehicles. No 'side jobs' are allowed to be done in the building.
Are there any other unique features of the work environment worth noting?
We are a high-volume, very efficient shop with a very good shop flow system. We have the ability to bring in as much work as we desire. Consequently, the earning potential of a technician is significant. We are also a completely paperless shop, meaning each technician has their own tablet to complete their digital vehicle inspections on and see all repairs orders with.
Shop Talk

Top Shop Challenge: With many new techs about to join shops around the country, what does your shop do to help ensure your rookies succeed and stay in the industry?
We have a great team of technicians that are there to help anyone coming into the industry. They can help with any questions they may have or skills that they may need help learning. We have a lot of online and in person training available to our entire staff, as well as an apprenticeship program.