Is the shop heated? Air conditioned?

Our shop is heated, no AC in shop. Only AC in lobby, engine room and break room.

What is the size of the team I’d be working with?

Our team consists of: 5 technicians 1 "helper" 2 Service writers(1 also a parts manager)

What are the shop hours and what are the shift timeframes?

Our shop hours are: Monday-Friday 8am-6pm 1 hour lunch 12-1

What tools does the shop provide that are available for all technicians to use?

Our diagnostic equipment includes 2 Autologic's, 1 Autel, all timing tools, smoke machine, and numerous other tools.

What type of break room facility is provided?

We have a breakroom with AC, table, chairs, refrigerator, TV, microwave, coffee pot. We also provide employees with Redbull, Soda, Water, and endless snacks.

How many bays does your shop have?

We have 9 bays

How many repair orders do you average per month?

We average 160 RO's a month

What is your parts ordering process?

Once a car is diagnosed and approved, our parts manager will confirm with tech the correct parts and order. Parts are normally here same day or next.

What is your policy on side work?

We allow side work and technicians home. We do allow techs to work on their own vehicle after hours.

Are there any other unique features of the work environment worth noting?

Here are some of the unique features that set us apart: Endless Snacks and Beverages: Enjoy a wide selection of snacks and refreshments, including Red Bull, soda, water, and coffee, to keep you energized throughout the day. Team-Oriented Culture: We foster a collaborative atmosphere where team members support one another. Working together is key to our success, and we encourage open communication and camaraderie. Family Comes First: We understand that family is a priority. Our culture is built on the belief that personal commitments should always be respected and supported. Respect and Care: We treat everyone with respect, from our team members to our customers. We strive to create a welcoming environment where everyone feels valued and cared for. Customer-Centric Approach: Our dedication to customer satisfaction is unwavering. We work hard to ensure that both our clients and their vehicles receive the highest level of care and attention.

Do you offer any skills training or continuing education opportunities?

We are always open to more training as needed. World Pac offers classes year round. We are more than willing to fund travel and education classes.

Can you describe opportunities for career growth at your business?

Once an employee shows dedication and capability to perform his job, there will always be room for financial improvement. We do not hold back from our technicians, we are very grateful.

Can you describe your performance review process?

You will have a performance review after 30 days. If we are happy with each other health insurance will begin. Another review will occur at 90 days. During this review we will discuss a salary raise. Following the 90 day review, reviews will happen annually.

What type of safety training is required?

We are a specialty shop, most come with and have knowledge of safety.

Can you describe how Techs work with and mentor younger techs?

At the moment we do not have younger less experienced techs. But in the instant we will need our experienced techs to mentor a younger tech, pay options will be discussed.

How does your shop get involved with the local community?

Nothing at this time

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Not at the moment

Do you phone screen applicants before doing in-person interviews?

We will speak over the phone, then invite for an in-person interview.

What do your in-person interviews entail?

We will discuss your experiences, the tools you have, and salary requests.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

No

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

No

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

You will have an answer within 24 hours

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

We can make a decision within 24 hours and you are welcome to start as soon as possible.

Experienced Mercedes Benz Technician Pay Range: $72,500.00 - $86,500.00/year ($34.86 - $41.59/hr)

We offer a 25 hour per week guarantee. However the average hours a technician turns is 40 hours, most turn closer to 50 per week.

Health Insurance Offered

100% paid after 30 day probation period. The health insurance company we use is BCBS.

Dental Insurance Offered

100% paid after 30 day probation period. The health insurance company we use is BCBS

Vision Insurance Offered

100% paid after 30 day probation period. The health insurance company we use is BCBS

Retirement Plan Not Offered

Sick Leave Offered

We are very lenient and understanding. As long as we both have honestly, we would never want someone to work while they are sick.

Vacation Offered

10 Days after 30 day probation period

Paid Holidays Offered

We give 8 paid holidays: New Years, Easter Friday, Memorial Day, July 4th, Labor Day, Thanksgiving Thursday-Friday, Christmas

ST / LT Disability Not Offered

Life Insurance Not Offered

Uniforms Offered

We will supply shirts.

Other Not Offered

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