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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated & air conditioned.
What is the size of the team I’d be working with?
We currently have 19 passenger car technicians, 6 Sprinter van technicians, and 2 technicians on our PDI/preowned team.
What are the shop hours and what are the shift timeframes?
Service department is open Mon-Fri 7:30am-6pm, with passenger car also open Saturday 8am-5pm.
What tools does the shop provide that are available for all technicians to use?
Technicians supply their own general tools (securely housed in built-in Snap-On boxes) and the dealership has specialty/manufacturer tools.
What type of break room facility is provided?
Break room amenities include refrigerators, microwaves, coffee, oven, toaster oven, filtered water, & ice machine.
How many bays does your shop have?
For passenger cars we have 21 in-ground Rotary lifts, 5 scissor/two-post lifts utilized by our PDI/preowned team, plus flush mount Hunter equipped alignment rack. For Sprinter we have 7 heavy duty lifts plus Hunter equipped alignment rack.
How many repair orders do you average per month?
For 2024 we averaged 1380 passenger car ROs/month and 459 Sprinter/Metris vans.
What is your parts ordering process?
We have a very high in-stock fill rate on Mercedes-Benz parts and overnight when needed from the Mercedes-Benz distribution center in Fontana, CA.
What is your policy on side work?
Every vehicle being worked on in the shop has a repair order and labor/parts billed as appropriate.
Do you offer any skills training or continuing education opportunities?
MBUSA offers extensive online training resources for technicians and required quarterly recertifications. The Shop Foreman reviews training paths and we send technicians to Mercedes-Benz Learning Centers for courses that are instructor led.
Can you describe opportunities for career growth at your business?
We foster career growth and reward those who have the aptitude and drive to develop their skills and knowledge.
Can you describe your performance review process?
We routinely meet to discuss performance and expectations, recognizing outstanding performance and coaching to improve deficiencies.
What type of safety training is required?
Safety is a priority and we have many annual requirements to ensure proper training.
Can you describe how Techs work with and mentor younger techs?
Apprentice technicians are matched with a Master Technician to develop the skills and work habits to build a successful career.
How does your shop get involved with the local community?
Fields Auto Group supports many organizations across the country in our various markets.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We work with local technical colleges giving tours, answering questions, and hiring graduates.
Do you phone screen applicants before doing in-person interviews?
While we typically like to meet in-person, we do offer phone screens in cases of geographical distances or other circumstances that would make in-person more difficult.
What do your in-person interviews entail?
Our in-person interview is an opportunity to meet the team, see the facility, discuss the details of the position, and generally see if it is mutually a good fit.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We require a copy of driving record to ensure insurability, along with background screening.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We generally do not have a skills assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We typically try to move quickly for qualified applicants to extend a job offer and move forward with screening.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
7-10 days would be a typical timeline for application, interview, and consideration of all applicants.
A-Technician (Master)
Pay Range: $45.00 - $52.00/hour
We offer competitive compensation and routinely review. We offer competitive compensation and routinely review. All flat-rate technicians have a proficiency bonus structure and paid breaks in addition to sick time and PTO accrual.
B-Technician (intermediate to advanced)
Pay Range: $34.00 - $45.00/hour
We offer competitive compensation and routinely review. We offer competitive compensation and routinely review. All flat-rate technicians have a proficiency bonus structure and paid breaks in addition to sick time and PTO accrual.
- Health Insurance Offered
- We offer health insurance through Kaiser Permanente.
- Dental Insurance Offered
- We offer dental insurance through MetLife.
- Vision Insurance Offered
- We offer vision insurance through VSP.
- Retirement Plan Offered
- We offer a 401k plan administered by John Hancock with a varying annual profit sharing match.
- Sick Leave Offered
- We offer paid sick leave in accordance with Washington State law.
- Vacation Offered
- We offer PTO accrual beginning the first day of employment and able to be used after 90 days (40hrs accrue in first year, 80hrs in 2-4yrs, and 120hrs 5+yrs..
- Paid Holidays Offered
- Paid holidays include New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
- ST / LT Disability Offered
- We offer options for short-term and long-term disability.
- Life Insurance Offered
- We offer options to purchase life insurance and include a base level for all full-time employees.
- Uniforms Offered
- We provide uniform services through Vestis.
- Other Offered
- We offer an Employee Assistance Program through MetLife providing assistance for health, eldercare, financial, and legal services.
