McCurley Dealerships - Technician Jobs in Pasco, WA

Top Shop for Technician Jobs in Pasco, WA

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Under The Hood

Is the shop heated? Air conditioned?

Heated and air conditioned

What is the size of the team I’d be working with?

3-5 Technicians 1 Service Advisor per team Parts Department

What are the shop hours and what are the shift timeframes?

8:00am-5:00pm (Monday-Friday) 8:00am-4:00pm (Saturday, Rotating Shift), Usually ends up being just once a month

What tools does the shop provide that are available for all technicians to use?

All lifts, tire tools, diagnostic equipment, specialty and manufacturer specific tools

What type of break room facility is provided?

Fridge, microwave, coffee maker, tables, chairs

How many bays does your shop have?

25

How many repair orders do you average per month?

1,300-1,500

What is your parts ordering process?

We operate with a MPI ordering system. Both the technician and/or the service advisor can order the parts needed for repairs. We will receive parts as soon as possible, and when they come in the person who ordered the part will be notified.

What is your policy on side work?

As long as it's not a competing vehicle

Are there any other unique features of the work environment worth noting?

We are a family owned, and operated dealership that has been serving our community for 40 years.

Do you offer any skills training or continuing education opportunities?

We strongly encourage our technicians to keep up-to-date with our industry. We will pay for all ASE certification when they are passed, and manufacturer specific trainings as well.

Can you describe opportunities for career growth at your business?

Career growth with us is endless depending on the technicians. We will train lube technicians all the way up to master techs,

Can you describe your performance review process?

There are 30 day, 90 day, and quarterly reviews. During the 30 and 90 day reviews we discuss area's of improvement, as well as, action items and goals for the technician. Our Quarterly reviews mainly focus on the goals discussed and what we have to do to hit them.

What type of safety training is required?

Human resource training that is completed during technicians orientation. Additional OSHA training is provided as well.

Can you describe how Techs work with and mentor younger techs?

Apprentice will team up with a foreman or team lead. They will work side by side and junior technician will be able to learn hands on, and ask any additional questions during repairs. With this comes a hybrid pay plan that includes an hourly and flat-rate pay scale. That way technicians can ease into the flat-rate structure.

How does your shop get involved with the local community?

We participate in Meals on Wheels, Boys and Girls Club, and several other local foundations.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Several local colleges (4-5), Tri-Tech High School, Perry College, Walla Walla Tech College to name a few.

Where do you see the shop in five years?

We are moving more toward employee development, and getting employee's in a position where they want to be in their career. We help setup career paths and goals to make sure those things are achieved. We also look to expand on our customer base, and put the best team around us possible.

Do you have an application form and how long does it typically take to complete?

Online application, it only takes a couple of minutes and there is a spot to upload a resume.

Do you phone screen applicants before doing in-person interviews?

Yes, typically done with fixed ops direction. Discussion includes quick touch points on technicians resume, driving record for insurance purposes, and if they can drive a manual transmission.

What do your in-person interviews entail?

This is completed with the fixed ops director and one of the service managers. We discuss work history, technicians skill set, what their comfortable with, and diagnosis questions. We also discuss career paths and goals that the technician would like to achieve.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background check and drug screen are completed before hire. We also provide an online personality test.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Not typically

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Couple of days

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

About a week, depending on how long it takes to schedule interviews throughout the process.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $90,000.00 - $125,000.00/year

Flat-rate + Bonus Tiers Sign-On Bonus for Qualified Technicians

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $70,000.00 - $80,000.00/year

Flat-rate + Bonus Tiers Sign-On Bonus for Qualified Technicians

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $50,000.00 - $60,000.00/year

Flat-rate + Bonus Tiers Sign-On Bonus for Qualified Technicians

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $35,000.00 - $40,000.00/year

-Hourly with bonuses

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $75,000.00 - $110,000.00/year

Commission based and CSI

Service Manager
Service Managers are responsible for management and overall health of the shop. Service Managers are typically focused on running an efficient shop that meets their financial goals. Other responsibilities can include staffing, performance evaluations, and financial analysis amongst many other responsibilities.
Pay Range: $80,000.00 - $110,000.00/year

Salary + Commission Position could also see a much higher top end salary

Health Insurance Offered
Provided by BSA, and starts after 6 months of employment. 80% of the plan is paid for by employer Both single and family plans available, rates will change based on plan
Dental Insurance Offered
Covered under health plan
Vision Insurance Offered
Covered under health plan
Retirement Plan Offered
401K with a match up to 3% Begins after 6 months of employment and fully vested after 6 years
Sick Leave Offered
We offer up to 224 hours (5 1/2 Weeks) worth of PTO time Time starts accruing after 6 months of employment Employee receives 9 1/2 hours of PTO a month beginning on their 7th month
Vacation Offered
We offer up to 224 hours (5 1/2 Weeks) worth of PTO time Time starts accruing after 6 months of employment Employee receives 9 1/2 hours of PTO a month beginning on their 7th month
Paid Holidays Offered
All major holidays are paid (New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas)
ST / LT Disability Offered
AFLAC type of plans available. This is paid for by the employee, and they can decide if they would like to opt in or out.
Life Insurance Offered
Up to $10,000 included in employee's medical plan, with an option to purchase additional amounts.
Uniforms Offered
Work shirts, work pants, gloves, and shop towels provided
Other Offered
Illness, cancer, accident insurance available Employee discount Year End Bonus