Photos
Under The Hood
Is the shop heated? Air conditioned?
Yes, heated and cooled shop for year round comfort.
What is the size of the team I’d be working with?
Our service staff consists of 14 service advisors, a shop manager, four shop foreman/team leads and 47 technicians. Teams vary from 6 to 15 members. Each team is assigned to a foreman/team lead as well as a dedicated parts counterperson team.
What are the shop hours and what are the shift timeframes?
Our shop is open 7:00 AM to 1:00 AM; we are not guest facing after 6:00 PM when our swing shift starts.
What tools does the shop provide that are available for all technicians to use?
IDS with VCMIII, VCM lite, FDRS, VMM, fluid exchange equipment, refrigerant recovery/charge, on and off vehicle brake lathes, tire mounting and balancing, press, powertrain tables and stands, non Ford/Lincoln scan tools, hybrid and EV equipment, vehicle dollies. All equipment for both standard and heavy duty vehicle lines.
What type of break room facility is provided?
Two well furnished break rooms with sinks, microwaves, full size refrigerators/freezers reverse osmosis hot and cold water dispensers, coffee bar and well stocked snack/drink machines.
How many bays does your shop have?
40 service bays not including 6 mobile service/repair vehicles.
How many repair orders do you average per month?
We process an average of 2,500 ROs per month.
What is your parts ordering process?
Dedicated parts department process all orders and maintains an in stock inventory of over $1,6000,000 in parts on hand providing an off the shelf fill rate of 68% and same day 73%
What is your policy on side work?
While we appreciate industrious individuals, we require all repairs made in shop to have an active RO to be charged at the appropriate parts and labor. We offer employee discounts on parts and labor.
Shop Talk

This shop has not yet added any Shop Talk posts.