Import Performance, Inc. - Technician Jobs in Bend, OR

We have multiple gas heaters in the shop, its also very well insulated and only 8 years old. No AC in shop, Its Bend! We do have two very large swamp cooolers that help in the brief hot period. AC is in the break room and front office areas.

Six technicians, one lube tech and one shop helper. 3 service advisors and one parts professional. Two owners.

Monday through Friday from 8 to 5. We are never open on weekends!

Multiple updated Scan tools, specialty tools, welder, shop press, two Pro-cut brake lathes, AC machine, Hunter alignment machine, shop toolbox, smoke machine, programming tool, tire machines, strut machine, battery chargers, transmission jacks, floor jacks, engine hoist, engine stands, band saw, parts washer, etc. Multiple repair database subscriptions.

Large brake room with fridge, sink, tv, microwave, small oven, and coffee. Heated and cooled.

12 bays

330 cars

Service advisors order all parts. Technicians use parts request forms to get correct parts.

All technicians get keys to shop after trial period. Working on family and personal cars permitted. No side work for money allowed in the shop.

This is a green shop listed in the state of Oregon. We recycle everything including used oil filters, used oil, antifreeze, cardboard, scrap steel, etc. We have a large solar system on the roof of the building. We have an EV shuttle car and charging station. We purchase recycled printer paper, bulk antifreeze, and eco-oil from Castrol. Our shop has LED and other efficient light bulbs.

Yes, we try to do all the available in-person tech classes in our local area. Since Covid, this has been less. We just did a good EV class last month. We used to send all the technicians to Portland so they could go to Worldpac classes which are still shut down for in-person. We also do some lunchtime Zoom classes with Worldpac.

We have turned many shop porters into full on line technicians over the years. We always want to technicians to get better and have goals. Technicians get paid for passing ASE tests and make more money when they go through the ranks. We would love all our technicians to be considered A techs.

We have individual performance meetings once a year with goal setting and plans to achieve them. For new hires we do 30 day and 6 month meetings to get people up to speed with our shops programs.

We have a couple safety meetings a year. One is focused on fire extinguishers, one is on personal safety and lastly we have a strict driving policy to keep our employees protected and safe.

Lube technicians are trained by the owner. We have different check sheets and policy's for technicians that are in training.

We have been in the area for 20 years so we have lots of involvement within the community. We have sponsored MBSEF(Mt.Bachelor ski education foundation) for years. We also sponsor Bend FC Timbers. We have been involved with FAN(family access network). We are a long time Bend Environmental Center supporter as well.

We have hosted a few shop tours for high school students so they can see the shop and learn about being a technician as a career.

It depends on if they are local or not. Meeting face-to-face can be better, but a phone interview makes a lot of sense if the applicant is out of the area. Talking to local applicants on the phone before the interview just breaks the ice and gets some basic questions out of the way. More communication is mostly always better.

Review job description and benefit packages first to see if its a fit. Addressing all concerns and questions out of the way pronto. I don't like to waste my time or other peoples time. If I have any concerns that I want clear up I ask those questions in this face to face interview. If the in-person interview goes well I then like to offer a working interview next.

We do basic background checks for criminal activity only.

We do not require a written test but a working interview is required for all technicians. This is a great way for the owner/manager to see how well the technician will fit in with the group. Its also very helpful for the technician to see how well they like it before committing to the job. It has to be a great fit for everyone to work well in the long term.

The answer to this question depends on how many applicants we have. On average, it usually takes 24 hours to find out if you get the job or not.

We move pretty fast at this shop. If you're the right candidate it could potentially only take a few days. With lots of applicants, it could take a couple weeks but that is worse case scenario.

We are always searching for the most skilled people in the industry which can take time. Many times though the most skilled are not the best fit for our team. We would rather hire an upbeat B tech rather than a pessimistic A tech. We all work closely together and fix problems every day. A caring attitude goes a long way in working with a team and aligning with our shop goals.

We pay an hourly wage plus a very generous bonus program. Technicians can make up to an additional $2500.00 a month along with hourly rate. This is an actual bonus amount that current technicians have hit. The bonus ranges from $40.00 to $800.00 per week depending on how many hours flagged.

We pay an hourly wage plus a very generous bonus program. Technicians can make up to an additional $2500.00 a month along with hourly rate. This is an actual bonus amount that current technicians have hit. The bonus ranges from $40.00 to $800.00 per week depending on how many hours flagged.