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Under The Hood
Is the shop heated? Air conditioned?
We utilize portable swamp coolers during the hotter season. Currently no heat in the shop, but working on mobile options.
What is the size of the team I’d be working with?
Santee Team: - General Manager - Branch Supervisor - Customer Service Specialist - 2 Mobile Field Techs - Rental Delivery Driver
What are the shop hours and what are the shift timeframes?
Monday-Friday 7:00 AM-3:30 PM with a 30 minute lunch
What tools does the shop provide that are available for all technicians to use?
Mig welder Shop Air Compressors Various Hand Tools - Wrenches, Sockets, Crimping Pliers Mobile Column Lifts Fork Lift Pallet Jack Come Along Bench Grinder Band Saw Floor Jack
What type of break room facility is provided?
10 person capacity break room with TV, coffee maker, water/ice dispenser, sink, refrigerator, toaster, microwave.
How many bays does your shop have?
4 Dedicated Indoor Bays - Open Floor Plan adaptable to any piece of equipment we service. 1 Covered Outdoor Bay 2 Mobile Service Trucks
How many repair orders do you average per month?
Between 30-40 on average
What is your parts ordering process?
The technician evaluates the unit, develops the quote, and submits the quote to the foreman/back office. It is the technician's responsibility to find parts or provide information to the parts department for component look-up. The technician's iPad has internet access to obtain parts manuals and other service-related documents that can be found on our server.
What is your policy on side work?
As long as the side work does not directly compete with our service offerings then it is acceptable.
Are there any other unique features of the work environment worth noting?
We have monthly meetings to go over Successes, Recognition, Concerns/Opportunities, Vital factors, and goals. This is a monthly process developed to keep our team engaged in the company's overall goals and vision.
Do you offer any skills training or continuing education opportunities?
We offer on-the-job training, $1500 per year to every employee for continued education in our field, manufacturer training opportunities, and online training that allow staff to make $10 per class completed.
Can you describe opportunities for career growth at your business?
Every year during our staff's annual reviews we discuss areas for our staff to grow and look at the individual's short-term and long-term growth opportunities. We have 5 branches to help support this growth for many members of our team
Can you describe your performance review process?
We have yearly reviews to evaluate how an individual is performing and areas for improvement. We encourage growth within our organization and are consistently evaluating staff to further their career.
What type of safety training is required?
We have a dedicated safety manager who sends out safety messages weekly which are reviewed every Monday in our Monday morning tailgate. There are quarterly safety trainings related to crane usage, forklifts, safe driving, etc.
Can you describe how Techs work with and mentor younger techs?
Senior technicians work with new technicians side by side for their first 90 days. If additional training is needed we will develop a plan for the individual and execute accordingly.
How does your shop get involved with the local community?
We are a huge supporter/donator for Casa Colina Hospital. We work closely with Citrus College and surrounding tech schools. We are consistently involved with the City of La Verne on events throughout the year such as parades, career fairs, and shop visits.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes, we mostly work with Citrus College as well as UTI and other local trade schools
Do you phone screen applicants before doing in-person interviews?
Yes, we do an initial phone screen and then will bring individual in for a preliminary interview and if they are deemed as a potential candidate we will bring them in for a second interview with roughly 2-3 other managers.
What do your in-person interviews entail?
We focus specifically on the integrity of a potential hire. We are more interested in the cultural alignment of an individual vs. their initial skills. We will review their current skills and certifications to get an understanding of their skill level.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, as well as a physical to ensure they are fit for duty.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
In some cases, we will have an individual work with our staff. We will also review general electrical troubleshooting and verify basic abilities to wire an automotive relay.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
No more than 1 week after the interview or unless otherwise communicated during the interview process.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Roughly 2-3 weeks.
A Level Technician
Pay Range: $38.00 - $40.00/hour
Staff is paid bi-weekly on Thursday. Overtime opportunities do exist and are approved by service manager. Quarterly commissions are based on the billable hours of 80% or more with 0 contra service hours.
B Level Technician
Pay Range: $35.00 - $38.00/hour
Staff is paid bi-weekly on Thursday. Overtime opportunities do exist and are approved by service manager. Quarterly commissions are based on the billable hours of 80% or more with 0 contra service hours.
C Level Technician
Pay Range: $33.00 - $35.00/hour
Staff is paid bi-weekly on Thursday. Overtime opportunities do exist and are approved by service manager. Quarterly commissions are based on the billable hours of 80% or more with 0 contra service hours.
Student Tech / Apprentice
Pay Range: $25.00 - $30.00/hour
Staff is paid bi-weekly on Thursday. Overtime opportunities do exist and are approved by service manager. Quarterly commissions are based on the billable hours of 80% or more with 0 contra service hours.
Lube Technician
Pay Range: $30.00 - $33.00/hour
Staff is paid bi-weekly on Thursday. Overtime opportunities do exist and are approved by service manager. Quarterly commissions are based on the billable hours of 80% or more with 0 contra service hours.
- Health Insurance Offered
- Medical Plans ➢Four medical plans to choose from including, Two Blue Shield PPO Plans, an H.S.A (Health Saving Account), Blue Shield HMO and Kaiser HMO Plan. Haaker pays 80% for the employee and 20% of the total dependent cost based on Blue Shield Sliver Plan ➢Supplemental Insurance Coverage (Mutual of Omaha)
- Dental Insurance Offered
- ➢Cigna Dental (PPO or DHMO) with group pricing
- Vision Insurance Offered
- ➢Cigna Vision Plan
- Retirement Plan Offered
- ➢Fidelity 401K matched plan. ➢Haaker matches at 4%
- Sick Leave Offered
- ➢Works in conjunction with standard PTO package
- Vacation Offered
- ➢Employees accrue paid time off at rate of 1.54 hours per week for the first two years of service, 2.33 hours per week from two years to ten years, 3.08 hours ten years to fifteen years of service and 3.84 hours beyond fifteen years of service. ➢Five paid jury service days.
- Paid Holidays Offered
- ➢Eight paid holidays a year.
- ST / LT Disability Offered
- CA -Up to two years paid by the State of CA for short-term disability -Long-term paid by Haaker Equipment Company NV & AZ -Up to two years paid by Haaker Equipment Company for short-term -Long-term paid by Haaker Equipment Company
- Life Insurance Offered
- ➢100% employer paid for all full-time eligible employees, beginning the first of the month following the hire date. ➢$40,000 Benefit Amount for life ➢100% employer paid Long Term Disability Insurance ➢100% employer paid Short Term Disability Insurance for all employees working outside California. ➢$100,000 guaranteed issued Voluntary Life Insurance
- Uniforms Offered
- 11 Company uniforms are supplied by the company as well as hats and 1 jacket
- Other Offered
- -$400 boot and tool allowance per year for mechanics -$1500 Education reimbursement per year for any education that is related to our industry -$3,000 Employee referral program -Field technicians are issued a company cell phone -All technicians will have iPads for service documentation -Paid Assistance to obtain and maintain CDL -Commission pool for parts sold through the service department
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