About Us

Welcome to Guy’s Truck and Tractor Service and Guy’s Towing and Service. Family owned since 1977, we have been providing professional towing and recovery service to the Tri-State area out of our Kieler, WI facility. In 2006, we expanded our business adding another facility in Galena, IL. Both facilities provide a variety of services; including truck service, fabrication, hydraulic repairs, towing, transport, emergency recovery, road assistance, heavy duty recovery. Guy’s Truck and Tractor has served the Tri-State area with comprehensive repair services that include General Services and Truck Care, Inspections and Emissions, Undercar Services, Brakes, Tires, Engine Maintenance, Transmission Services, 4×4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, and Trucks. Our goal is to offer the best services available at affordable prices. We can handle ALL towing & road side assistance needs from light to medium, to heavy recovery, long distance transport, major engine repairs, electronic diagnostics to large fabrication projects. We work with multiple Law Enforcement Agencies, Fire Departments, Corporations, Dealerships, Motor clubs and the general motoring public. We are a fully insured company that can proudly provide countless references upon request.

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Under The Hood

Is the shop heated? Air conditioned?

The shop is heated.

What is the size of the team I’d be working with?

There are 12 techs and an office staff of 4

What are the shop hours and what are the shift timeframes?

There are a 1st shift and a second shift Monday through Thursday. Everyone works 1st shift on Friday. Saturday there is a morning shift.

What tools does the shop provide that are available for all technicians to use?

The shop can provide tools until the tech can buy and supply their own.

What type of break room facility is provided?

The break room has a microwave, fridge, and area for the techs to eat lunch. There is also a pop machine and candy for purchase.

How many bays does your shop have?

The shop has 6 main bays. There is also a paint bay and a wash bay.

How many repair orders do you average per month?

The shop combined averages around 150 per month but it varies depending on weather, service calls, and the type of work the is needed.

What is your parts ordering process?

Stock orders are ordered every morning and put in locations once they arrive. The techs pull from stock and issue out parts themselves. Special order parts are given to either the service writer or whomever needs to order the parts.

What is your policy on side work?

The policy is that you can work on your own or immediate family member's vehicles after work hours.

Are there any other unique features of the work environment worth noting?

The shop is a family orientated business. Once in a while lunches will be provided.

Do you offer any skills training or continuing education opportunities?

Technicians can learn about new areas and other opportunities if they ask questions and are willing to learn.

Can you describe opportunities for career growth at your business?

Technicians will work hands on and continue to learn about new areas if they are interested.

Can you describe your performance review process?

New technicians will be checked in with periodically to see how they feel everything is going and to see if there is anything that needs to be addressed.

What type of safety training is required?

There are safety glasses and ear plugs provided as well as a walkthrough of the shop floor so the employee will be aware of safety protocol.

Can you describe how Techs work with and mentor younger techs?

Techs are continuously teaching, showing, and allowing newer technicians to grow by sharing their knowledge and what they have learned over the years.

How does your shop get involved with the local community?

The shop is involved in the parade every year, they are involved with local high schools, and in community events.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Here at Guy's we visit the local high schools for area job fairs, or "show and tell", we also donate iron for the area schools welding classes, we recently put on a wheel end clinic for jr high and high schoolers showing them how to do a heavy duty brake job.

Do you phone screen applicants before doing in-person interviews?

You are more than welcome to call if you have any questions about the shop.

What do your in-person interviews entail?

You will have a sit-down meeting with Ryan and Aaron to talk about the position and to talk about what the job entails. They will also talk about your experience level, what type of work you are interested in doing while at Guys, and also any other certifications and experience you are looking to share. The in-person interview will take between 15-30 minutes and then if interested they will show you around the shop. They will show you our inventory locations and show you the bays. The interview process is very simple and easy.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

There will be random drug screens if you hold a FedMed Card

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

There is not a skill assessment before hiring.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Depending on the applicant's schedule and interview you could receive a job offer right after the interview.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Depending on the applicant's schedule the hiring process could take anywhere from a couple hours to a few days.

Is there anything else you’d like to mention about your hiring process?

The interview process is as simple, easy going, and personal as it can get. It is a time to get to know the applicant and for the applicant to see how everything works at Guys to see if it is a good fit for both the applicant and the company.

Shop Talk

Top Shop Challenge: Share a photo of one or more things in the shop that make you unique.

At Guys Truck & Tractor we work on a variety of makes and vocations.

Top Shop Challenge: Let's highlight some amazing service advisors. Pick one or two of your service advisors to highlight.

Guys Truck & Tractor would like to give a shout out to our service advisors for all they do. Without their hard work and dedication we would not be as successful as we are today.

What are a couple of things you'd like to highlight that happened last month?

In February, Guys Truck & Tractor Service was dispatched for an accident recovery for a tractor/trailer on it’s side that was hauling frozen product. The technicians from Guys were able to organize a recovery plan to off-load the product on scene, along with the help of community members, in an effort to save the loaded trailer of frozen product. The technicians worked well together with their excellent communication and technical skills to save the product as well as in site cleanup. We are very proud of our great group of technicians in their skills and teamwork when in the shop and out on the road assisting others.

Top Shop Challenge: In honor of Valentine's day, please share what you love most about the industry and working at your shop. The more specific, the better!

At Guy’s, the technicians like that the shop is very clean and organized, everything has a place making it a great environment to work in. When it comes to the industry, the technicians like that there is new technology evolving each and every day and ways to diagnose issues are more precise and efficient. The technicians also appreciate that every day the responsibilities are varying, depending on our customer needs each day.

Top Shop Challenge: Can you share any examples of technician perks or policies you have added? We're not looking for the traditional ones like health insurance or 401k. Instead we want to hear about changes you've made based on technician feedback.

Here at Guy’s Truck and Tractor Service, the technicians are provided many benefits. Guy’s offers their technicians flexibility for shift times and will accommodate personal time off for appointments. Our technicians have complimentary use of shop equipment including tow truck use for personal vehicles, fabrication equipment, auto scan tools as well as software for diagnosing personal vehicle issues. Lastly, they have use of our car wash bay, employee discount on parts for personal carry out, and winter clothing discounted at 50% off.

Top Shop Challenge: What are a few things you are looking to improve on your team in 2023

We are looking to cross train our technicians in multiple areas of jobs we perform to provide better efficiency for our customers. Well-rounded technicians improve our shop flow and help complete the work in a timely manner. We are also looking to have the veteran technicians mentor our newer technicians to pass along their skills and knowledge they have learned over the years. This will allow us to continue to grow as a company.

Guy's Truck & Tractor Service - Technician Jobs in Kieler, WI

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