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Under The Hood
Is the shop heated? Air conditioned?
Heated with Big Ass fans for circulation, also have swamp coolers for cooling
What is the size of the team I’d be working with?
20 - 25 technicians, 7 Advisors, 3 Express bays with an additional level 2 Express bays 2 express dedicated Advisors
What are the shop hours and what are the shift timeframes?
7:00 - 6:00 Monday - Friday - flexible shifts 7:00 - 2:00 Saturday - Rotating Saturdays, currently every 4th.
What tools does the shop provide that are available for all technicians to use?
All specialty and diagnostic tools. Express lane has all tools provided.
What type of break room facility is provided?
New Break room and Locker room, were built during our recent addition to our shop.
How many bays does your shop have?
30 mainline, 5 express
How many repair orders do you average per month?
2500
What is your parts ordering process?
Our Parts Department orders required parts based on the job or customer's needs.
What is your policy on side work?
Side work may be done on a personal vehicle or those of your immediate family. With Management approval after hours.
Are there any other unique features of the work environment worth noting?
Energetic team with a fast-paced work environment with ample amount of work! Shop is busy year around, generally have 3-to-4-week backlog for appointments.
Do you offer any skills training or continuing education opportunities?
https://www.kengarff.com/pro-tech-iowa/ Paid on-going training through Chrysler. Quarterly Garff brand training.
Can you describe opportunities for career growth at your business?
https://www.kengarff.com/pro-tech-iowa/ We are constantly promoting from within. We strive to grow technicians from our Express Lane and from our CAP students, currently have 5 students
Can you describe your performance review process?
https://www.kengarff.com/pro-tech-iowa/ Monthly shop meeting with quarterly 1 on 1 meetings, pay increases per our Protech program based on Tech Level and training completed.
What type of safety training is required?
Standard equipment and safety training
Can you describe how Techs work with and mentor younger techs?
Intern program with Des Moines Area Community College and Technician Apprenticeship through Chryslers CAP program
How does your shop get involved with the local community?
We are very involved in our community, we have quarterly events supporting schools, and other events.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Dewey's Recruiting Team is focused on outreach to tech schools and automotive programs as well as attending technician specific careers fairs and events.
Is there anything else you’d like to mention about career development and community?
Do you phone screen applicants before doing in-person interviews?
Yes, we do perform an initial 15-minute phone screen as part of the interview process.
What do your in-person interviews entail?
The hiring manager shares expectations and details about the role. The candidate and the hiring manager will review work and education experience. The interviewer will ask skill and ability questions. There will be an overview about the company, culture, and benefits. We make sure to cover the candidates career goals and aspirations. There will be time to ask any questions and discuss next steps.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background check and drug screen are performed prior to hire. We do not test for THC
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No skill assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Typically, within about 48 hours.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
5 to 7 days depending on how long the background check takes.
C Level Technician
Pay Range: $35,000.00 - $50,000.00/year
https://www.kengarff.com/pro-tech-iowa/ This is a Flat Rate position; this technician is a level 1 Chrysler tech and working towards level 2, Quite often this is an apprentice tech or someone with experience outside of Chrysler. Also qualifies for Protech as well as Tool bonus and production bonus. Red Wing boot program
Lube Technician
Pay Range: $31,000.00 - $37,000.00/year
This is an hourly position ranging in pay from $15.00 - $18.00 per hr. We have a goal of getting techs training up to level 1 within 1 year of hire date. Red Wing boot program
B Level Technician
Pay Range: $50,000.00 - $70,000.00/year
https://www.kengarff.com/pro-tech-iowa/ We offer Flexable work hours, plus production bonus of up to $3.00 hr. Tool allowance and Tool discounts. We also have a Red Wing boot allowance. Protech recognition program, ongoing paid training. We strive to get all our technicians trained up to a Level 3 tech within 2 years of hire date.
A Level Technician
Pay Range: $70,000.00 - $175,000.00/year
https://www.kengarff.com/pro-tech-iowa/ We offer Flexable work hours, plus production bonus of up to $3.50 hr. Tool allowance and Tool discounts. We also have a Red Wing boot allowance. Protech recognition program, ongoing paid training.
- Health Insurance Offered
- Medical (Traditional & HDHP): ​​​​​​​Aetna & UnitedHealthcare Health Savings Account (HSA) Flexible Spending Account (FSA) RX Benefits: Express Scripts
- Dental Insurance Offered
- Dental: Ameritas
- Vision Insurance Offered
- Vision: Ameritas
- Retirement Plan Offered
- Eligible first of the month following 30 days of employment Employer Match: 50% of the first 4% of the contribution. Eligible for match upon enrollment Vesting: 1 year=20%, 2 years=40%, 3 years=60%, 4 years=80%, ​​​​​​​5 years=100% FREE 401(k) advice is provided by OneDigital.
- Sick Leave Offered
- Wellness Time Off (WTO) Personal Purpose Day Holiday Pay Garff Working Wage: no less than $15 an hour Bereavement: 3 days: immediate family member 8 days: spouse, child, or parent
- Vacation Offered
- Aggressive time off and vacation plan, start earning time off the 1st day of work.
- Paid Holidays Offered
- Holiday Pay
- ST / LT Disability Offered
- Short-Term and Long-Term
- Life Insurance Offered
- Life Insurance: Unum
- Uniforms Offered
- Uniforms offered through Cintas uniform company
- Other Offered
- https://www.kengarff.com/pro-tech-iowa/ Garrf giveback. You contribute 1%-5% of our gross wages each pay period Company match is 100% of the first 1% (up to $500) ANY employee can earn the $500 Bonus is paid out on November 25th​​​​​​ To Update your Garff Giveback contribution follow these steps in Workday: Parental Leave Program, Maternity Program For birthing parent $750 up to 6 weeks Doesn't interfere with Short Term Disability Parental Leave Program For fathers, adoptive parents, and non-birthing parents $750 for 1 week Livongo - Diabetes program FREE program to help monitor and maintain diabetes FREE materials including meters and strips Must be enrolled in a Ken Garff medical plan​​​​​​​ TAVA - mental health FREE mental health assistance Self-scheduled and completely confidential Helps with depression, anxiety, and behavioral health All virtual Wellness Program Receive a premium discount when you complete an annual physical, dental exam, activity, and screening visit Full-time and part-time employees and their spouses can all participate Receive rewards for participating in fun and healthy habits Great user experience in the VirginPulse App
