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Under The Hood
Is the shop heated? Air conditioned?
No, we have individual swamp coolers per person.
What is the size of the team I’d be working with?
25-30
What are the shop hours and what are the shift timeframes?
7:00am-5:00pm, 5 days a week
What tools does the shop provide that are available for all technicians to use?
Tech provides basic tools and we provide specialty GM tools, and major equipment
What type of break room facility is provided?
We have a cafe and an air conditioned break room with microwave, tv, fridge and sink.
How many bays does your shop have?
90
How many repair orders do you average per month?
2200-2500
What is your parts ordering process?
We use the X-time system.
What is your policy on side work?
Not allowed
Do you offer any skills training or continuing education opportunities?
We offer fully paid GM training and apprentice opportunities.
Can you describe opportunities for career growth at your business?
Team Lead positions, Management opportunities, multiple career path options. We believe in training and promoting from within our organization.
Can you describe your performance review process?
Quarterly reviews
What type of safety training is required?
Training provided by third party company.
Can you describe how Techs work with and mentor younger techs?
We offer apprenticeship training with our highly skilled GM certified technicians.
How does your shop get involved with the local community?
We partner with first responders, Toys for Tots, police, service many local companies.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We currently work with ASEP and AAI and have had great success with their graduates.
Do you phone screen applicants before doing in-person interviews?
We typically do not phone screen applicants before in-person interviews.
What do your in-person interviews entail?
You will meet with the hiring manager and discuss the position, background, certifications, and getting to know the candidate.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We perform background checks and drug screening before hiring an applicant.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We do not. Skills are discussed during the interview process.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We typically offer the job in the interview.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Typically under a week.
Is there anything else you’d like to mention about your hiring process?
Background checks have been taking longer than usual to be completed.
Collision Technician - B Level
Pay Range: $50,000.00 - $75,000.00/year
Flag hours
Collision Painter
Pay Range: $75,000.00 - $120,000.00/year
Flag hours
Collision Prepper
Pay Range: $25,000.00 - $50,000.00/year
Hourly to start and then percentage of flagged hours.
B Level Technician
Pay Range: $70,000.00 - $120,000.00/year
Flag rate, based on background, certifications, tenure
Service Advisor
Pay Range: $60,000.00 - $120,000.00/year
Commission paid off revenue
Lube Technician
Pay Range: $30,000.00 - $60,000.00/year
Very competitive hourly first, flag rate after 90 days
A Level Technician
Pay Range: $100,000.00 - $150,000.00/year
Flag rate, based on background, certifications, tenure
Collision Technician - A Level
Pay Range: $75,000.00 - $100,000.00/year
Flag hours
Student Tech / Apprentice
Pay Range: $40,000.00 - $50,000.00/hour
Commission based while learning, flag your own hours
- Health Insurance Offered
- Two plans offered. One plan is free to employee only.
- Dental Insurance Offered
- Three plans offered.
- Vision Insurance Offered
- One plan offered.
- Retirement Plan Offered
- Through John Hancock.
- Sick Leave Offered
- Accrued year one, front loaded after.
- Vacation Offered
- Available after two years.
- Paid Holidays Offered
- Varies depending on department.
- ST / LT Disability Offered
- Offered through Allstate in house.
- Life Insurance Offered
- Two policies paid for by company.
- Uniforms Offered
- Multiple options available, discussed during interview.
- Other Offered
- Gym membership reimbursement up to $30.
Shop Talk
Communicating over lunch with our Retail Tech Team! Highlights include updates, new intros, a few training tips from our Service Manager, VP of Fixed Ops, our Shop Foreman and the Warranty manager. Our team is enjoying some chicken over lunch as we highlight monthly activities. Come join our Courtesy family - we are growing!
Shop Foreman and Lube Techs work closely learning new skills and increasing their understanding in order to improve and earn more money. As a World Class Certified GM Technician Billy Blandford provides a lot of insight, assistance, and the needed steps to grow. Our Techs at Courtesy say working with Billy is both helpful and fun. Come talk with Billy and you will see why.
