Courtesy Chevrolet - Technician Jobs in Phoenix, AZ

About Us

Who Is Courtesy? We are a family-owned and operated dealership / auto group that began in 1955. Our customers are very loyal and love to talk with friends and families about their experience here at Courtesy Chevrolet. Courtesy has been in the top 2% of Chevrolet dealerships for many years, receiving Dealer of the Year 20 out of 21 years now. What makes Courtesy so dynamic? Our Group of over 750 employees love working with one another - we are a family working with families to keep people on the road, going back and forth each day. Many of our employees have been with us for more than 10, 20, 30 years. One of Courtesy's spaces is dedicated to Ed Zwar, as an employee he worked for 50 plus years here at Courtesy and is remembered by many for his dedication. Courtesy is rich in history and Courtesy even has a few 2nd generation employees working with mom or dad. In truth, all of our employees have helped us to build and maintain a fine reputation in the Valley of the Sun, in the State of Arizona and through out the Western region of the United States. Our store locations include Phoenix, Scottsdale, Mesa, and San Diego, CA! And we are still growing. Do you want to be a part of the Courtesy family? Let us know who you are by Getting In Touch on the left. We are hiring at all locations: https://www.courtesykia.com/ https://www.courtesyvolvocarsofscottsdale.com/ https://www.courtesychryslerdodgeramsuperstitionsprings.com/ https://www.polestar.com/us/spaces/scottsdale https://www.courtesysandiego.com/ We are a proud, strong Auto Group that is grateful for our history and excited about our future!

Photos

  • Tech working With World Class Master Tech & Shop Foreman. Good times! :-)
  • Courtesy has a lot of fun with pets coming by too. Great family place to bring the dog!
  • There are so many possible career paths with Courtesy!
  • Courtesy Recognition Quarterly Arrow Awards Given
  • Teamwork makes the dream work!
  • Sunset on Camelback
  • Tickets to Dino's Git Down ...Dino works with Courtesy to have all his vehicles serviced here. Amazing event - Dino's Git Down!
  • Accessory Pro Shop Team
  • Courtesy partners with the 911 Toy Drive to support our First Responders. Many families are involved from Courtesy. Thanks everyone for your help in the past! We appreciate each of you!
  • 911 Toy Drive Event
  • We support events with Veterans and recognize the many and their military services over the years! And every Friday we recognize the Vets in our community in various ways, including wearing red shirts.
  • We have employee discounts for our employees at multiple locations. Thank you Courtesy family for all you do!
  • Very cool vehicles to work on!
  • Employee Lunches 10 months of the year. Holiday Lunch is amazing in December!
  • Tires, Parts - $6M worth of parts - we like to get the cars in and out fast.

Under The Hood

Is the shop heated? Air conditioned?

No, we have individual swamp coolers per person.

What is the size of the team I’d be working with?

25-30

What are the shop hours and what are the shift timeframes?

7:00am-5:00pm, 5 days a week

What tools does the shop provide that are available for all technicians to use?

Tech provides basic tools and we provide specialty GM tools, and major equipment

What type of break room facility is provided?

We have a cafe and an air conditioned break room with microwave, tv, fridge and sink.

How many bays does your shop have?

90

How many repair orders do you average per month?

2200-2500

What is your parts ordering process?

We use the Multi Point system.

What is your policy on side work?

Not allowed

Do you offer any skills training or continuing education opportunities?

We offer fully paid GM training and apprentice opportunities.

Can you describe opportunities for career growth at your business?

Team Lead positions, Management opportunities, multiple career path options. We believe in training and promoting from within our organization.

Can you describe your performance review process?

Quarterly reviews

What type of safety training is required?

Training provided by third party company.

Can you describe how Techs work with and mentor younger techs?

We offer apprenticeship training with our highly skilled GM certified technicians.

How does your shop get involved with the local community?

We partner with first responders, Toys for Tots, police, service many local companies.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We currently work with ASEP and AAI and have had great success with their graduates.

Where do you see the shop in five years?

Consistent growth, more locations, full of techs and hopefully you!

Do you have an application form and how long does it typically take to complete?

It takes under 10 minutes to fill out the job application.

Do you phone screen applicants before doing in-person interviews?

We typically do not phone screen applicants before in-person interviews.

What do your in-person interviews entail?

You will meet with the hiring manager and discuss the position, background, certifications, and getting to know the candidate.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform background checks and drug screening before hiring an applicant.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not. Skills are discussed during the interview process.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We typically offer the job in the interview.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Typically under a week.

Is there anything else you’d like to mention about your hiring process?

Background checks have been taking longer than usual to be completed.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $100,000 - $150,000/year

Flag rate, based on background, certifications, tenure

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $70,000 - $120,000/year

Flag rate, based on background, certifications, tenure

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $30,000 - $60,000/year

Very competitive hourly first, flag rate after 90 days

Service Advisor
Service Advisors are primarily customer focused and, as one of the faces of the shop, they are critical in keeping customers happy. Service Advisors are frequently focused on taking customer calls, relaying information to technicians, and selling repair jobs. Both technical and sales experience are helpful for this position.
Pay Range: $60,000 - $120,000/year

Commission paid off revenue

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $40,000 - $50,000/hour

Commission based while learning, flag your own hours

Collision Technician - A Level Pay Range: $75,000 - $100,000/year

Flag hours

Collision Technician - B Level Pay Range: $50,000 - $75,000/year

Flag hours

Collision Painter Pay Range: $75,000 - $120,000/year

Flag hours

Collision Prepper Pay Range: $25,000 - $50,000/year

Hourly to start and then percentage of flagged hours.

Health Insurance Offered
Two plans offered. One plan is free to employee only.
Dental Insurance Offered
Three plans offered.
Vision Insurance Offered
One plan offered.
Retirement Plan Offered
Through John Hancock.
Sick Leave Offered
Accrued year one, front loaded after.
Vacation Offered
Available after two years.
Paid Holidays Offered
Varies depending on department.
ST / LT Disability Offered
Offered through Allstate in house.
Life Insurance Offered
Two policies paid for by company.
Uniforms Offered
Multiple options available, discussed during interview.
Other Offered
Gym membership reimbursement up to $30.

Shop Talk

Employee lunch celebrated each month here at Courtesy Chevrolet.

Communicating over lunch with our Retail Tech Team! Highlights include updates, new intros, a few training tips from our Service Manager, VP of Fixed Ops, our Shop Foreman and the Warranty manager. Our team is enjoying some chicken over lunch as we highlight monthly activities. Come join our Courtesy family - we are growing!

Shop Foreman and Lube Techs work closely learning new skills and increasing their understanding in order to improve and earn more money. As a World Class Certified GM Technician Billy Blandford provides a lot of insight, assistance, and the needed steps to grow. Our Techs at Courtesy say working with Billy is both helpful and fun. Come talk with Billy and you will see why.

Chris Winkler and Billy Blandford give an inside look at our shop's impressive tool collection available to our techs and show off the best tool box corner on our shop floor.

Elton, one of our technicians, talks about working with Billy our shop foreman

Join the family