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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated, and we provide cooling fans
What is the size of the team I’d be working with?
31- Techs 6- Service Advisors 1- Service Manager 1- Assistant Service Manager
What are the shop hours and what are the shift timeframes?
7:00am-7:00pm (Monday-Friday) Techs are just required to work their 8-hours, 5 days a week, with a 1-hour lunch
What tools does the shop provide that are available for all technicians to use?
All specialty equipment tools 100% of tools are provided in the Express department
What type of break room facility is provided?
Fridge, ice maker, coffee maker/espresso machine, table, chairs, TV
How many bays does your shop have?
44 bays
How many repair orders do you average per month?
We gauge by hours per month, we roughly average 1,600 hours per month
What is your parts ordering process?
We currently have 5 parts advisors that order all of our parts. Parts will be received as soon as possible for technicians to complete repairs
What is your policy on side work?
Based on approval. It has to be either immediate family, or personal vehicle. Two people must be present
Do you offer any skills training or continuing education opportunities?
Absolutely! We invest in our team’s growth through Ford’s Stars Training program. This comprehensive training equips our employees with the latest skills and knowledge to stay ahead in the industry, ensuring top-tier expertise and career development.
Can you describe opportunities for career growth at your business?
Growth is at the heart of what we do! We are committed to providing continuous learning, skill development, and advancement opportunities for our team. Whether through hands-on experience, specialized training programs, or opportunities for promotion, we support our employees in building a rewarding and successful career with us.
Can you describe your performance review process?
Monthly quick one-on-ones. Just a quick check-in to see how things are going, and checking on goals. We also do yearly reviews. This is more of a performance review of the previous year
What type of safety training is required?
Quick chemical reviews, and where to access the information. This is apart of our onboarding process
Can you describe how Techs work with and mentor younger techs?
Our more experienced technicians will be available to answer questions, and work side-by-side with technicians when time permits
How does your shop get involved with the local community?
We sponsor New Tech Skill Center. Our Service Manager is on the board. We also participate in meetings at Spokane Community College. We employee on average 5 students a year, and they can work their way into full-time positions when they graduate
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Not currently, but it is something were looking to get more involved with
Is there anything else you’d like to mention about career development and community?
We offer tech apprenticeships onsite. They have the ability to work with experienced techs for up to a year
Do you phone screen applicants before doing in-person interviews?
If the tech is local we would rather bring them in. If they are not from the area we're able to accommodate and do phone screens
What do your in-person interviews entail?
Service Manager handles the in-person interviews. Discussion includes candidate's skill set, and career path
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We provide a drug screen, and a background check
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal skill assessment. Skill assessment is done through the interview process. When a candidate starts there will be more assessments
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
One week
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
One week
Technician
Pay Range: $60,000.00 - $180,000.00/year
Pay is based on technician's background, certifications, and skill set
- Health Insurance Offered
- Blue Cross Blue Shield is our provider, benefit begins after 60 days of employment, we offer both single and family plans
- Dental Insurance Offered
- Offered through our health plan
- Vision Insurance Offered
- Offered through our health plan
- Retirement Plan Offered
- 401K after a year of employment, company does match up to a certain percentage
- Sick Leave Not Offered
- Vacation Offered
- 1 week after one year 2 weeks after 5 years 3 weeks after 15
- Paid Holidays Offered
- All major Holiday's paid after 90 days of employlment
- ST / LT Disability Offered
- Offered at the employee cost
- Life Insurance Offered
- Offered at the employee cost
- Uniforms Offered
- Work pants and works shirts provided with a jacket provided
- Other Not Offered
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