Lithia Motors Inc. started in 1946 in Ashland, OR as a small Chrysler store and has evolved into the largest dealership group in the nation. We have over 300 locations across the US, Canada and the UK to serve our customers. Just 92 miles from the Canadian border, and stone's throw from Idaho, Spokane is a paradise for lovers of the outdoors. Spokane is near great mountains, majestic forests and many lakes within an hour’s drive. The city is known for its enviable mountain-biking, 125 parks and municipal golf courses, including one that is nationally ranked. Named one of Livability's Best Winter Vacation spots, and a Best Winter City, Spokane offers nearly unlimited choices of things to do. It’s even been cited as one of Livability’s Best Cities for Book Lovers.
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Under The Hood
Is the shop heated? Air conditioned?
Shop is Heated and well ventilated.
What is the size of the team I’d be working with?
20 Technicians, 4 Detailers, 6 Service Advisors
What are the shop hours and what are the shift timeframes?
M - F 7:00 AM - 6:00 PM
Techs work 7:30 - 4:30, 8:00 - 5:00, or 8:30 - 5:30
S 8:00 - 5:00
Creative Scheduling with 4 ten hour OR 5 eight hour shifts
What tools does the shop provide that are available for all technicians to use?
We provide ALL GM specialty tools including Lap Tops and diagnostic software. Technicians are expected to have their own tools and tool box.
What type of break room facility is provided?
Clean, climate controlled break room with vending, fridge, tv and microwaves.
How many bays does your shop have?
32 Lifts and 2 Flats
How many repair orders do you average per month?
3600
What is your parts ordering process?
Parts are ordered electronically through CDK
What is your policy on side work?
We do not allow side work to be done on site as it is an insurance issue.
Do you offer any skills training or continuing education opportunities?
Shop pays for completed and passed ASEs. Shop pays for MFG training both on site and off premise including : Travel, Lodging, Food, and time at class.
Can you describe opportunities for career growth at your business?
Our mission statement is Growth Powered By People! How far you go depends on you and your drive. We have had many techs become service managers and service managers become fixed operations directors and even general managers!
Can you describe your performance review process?
Performance Reviews are each done at service manager's discretion.
What type of safety training is required?
Monthly safety meetings. On-line safety training at hire. Safety committee on site.
Can you describe how Techs work with and mentor younger techs?
Our senior technicians are afforded the opportunity to mentor new and upcoming techs.
How does your shop get involved with the local community?
All Lithia stores are very involved in community events. Lithia Motors Inc. has great national community involvement including Lithia 4 Kids.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Our local stores and national recruiters are very involved with local High School vocational programs . Lithia Motors Inc. is a preferred employer at all national vocational schools.
Is there anything else you’d like to mention about career development and community?
Our Growth Powered By People mission provides a chance for you to further your career as far as you want without obstacles. Do the work and move on up!
Do you phone screen applicants before doing in-person interviews?
Applicants are phone screened by a recruiter and then an in person or phone interview is scheduled with the service manager.
What do your in-person interviews entail?
One on one question and answer with the service manager and shop foreman if available.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Assessments may be conducted prior to offer. Background, MVR and Drug Screens are conducted after offer and with hire being contingent to outcome.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
There are some assessments that are performed on line.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We try to keep in contact with our candidates and a rejection or offer is usually made within a week.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Depending on the number of applicants it usually takes less than a week.
A Level Technician
Pay Range: $75,000.00 - $110,000.00/year
Flat Rate 80% GM Master Certified Technician or 7-8 years dealership experience
B Level Technician
Pay Range: $60,000.00 - $75,000.00/year
Flat Rate Dealership Experienced Technician working towards GM Master Certification
C Level Technician
Pay Range: $37,000.00 - $60,000.00/year
Flat Rate Experienced Technician working on GM Certifications
Service Advisor
Pay Range: $44,000.00 - $108,000.00/year
Commission based pay plans that increase with experience.
Hourly moving to Flat Rate Entry Level Technician able to perform L.O.F. and basic maintenance with an interest in more advanced technician training
Health Insurance
Offered
Health Insurance offered and policy can be customized by employee
Dental Insurance
Offered
Dental Insurance offered
Vision Insurance
Offered
Vision insurance offered
Retirement Plan
Offered
401k with company participation.
Employee Stock Purchase Program
Sick Leave
Offered
Sick Leave is built into PTO Plan.
Vacation
Offered
PTO offered:
After 1 year of service: 40 Hours
After 2 years of service: 80 Hours each anniversary date
After 7 years of service: 120 Hours each anniversary date
Paid Holidays
Offered
Most major holidays offered
ST / LT Disability
Offered
ST/LT disability offered.
Life Insurance
Offered
First $10,000 paid by company.
Uniforms
Offered
Uniforms and laundry service offered.
Other
Offered
Generous employee discounts on vehicle purchases, leases, parts, and service contracts.
Shop Talk
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