About Us

WHY SHOULD YOU WORK FOR US? With a legacy of exceptional customer service and a commitment to excellence, we offer more than just a job-we provide an opportunity to be part of a passionate and driven team. Whether you're an experienced technician or looking to start a fulfilling career, our dealership offers a supportive environment, training opportunities, and a chance to connect with customers! Choosing AutoStar USA means joining a movement that values not only driving quality cars but also driving positive change. Become part of our family, and let's build thriving communities together.

Photos

Under The Hood

Is the shop heated? Air conditioned?

The shop is heated but not air-conditioned.

What is the size of the team I’d be working with?

The team is around 25 people.

What are the shop hours and what are the shift timeframes?

7:30-5:00, Monday thru Friday

What tools does the shop provide that are available for all technicians to use?

We supply all the specialty tools needed for repairs.

What type of break room facility is provided?

We have a tech-only breakroom and a normal breakroom for use.

How many bays does your shop have?

We have 20 Bays.

How many repair orders do you average per month?

We average around 650 per month.

What is your parts ordering process?

Daily ordering

What is your policy on side work?

Side-work is subject to termination; we do not encourage it.

Do you offer any skills training or continuing education opportunities?

Yes, We work with our manufacturers to offer additional training with all associated costs covered by our company.

Can you describe opportunities for career growth at your business?

We prioritize career growth through comprehensive training, clear advancement pathways, and a strong commitment to promoting from within.

Can you describe your performance review process?

We host performance reviews every 6 months, focusing specifically on their growth in the company, attendance, and overall production.

What type of safety training is required?

We require the typical safety training at all auto shops.

Can you describe how Techs work with and mentor younger techs?

We offer apprenticeships where you'll work alongside our master technicians, gaining hands-on experience and expert mentorship.

How does your shop get involved with the local community?

We work with the Rotary Club to get involved in the community and sponsor local events in the Hendersonville area.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes, we work with Haywood and Blue Ridge Tech Schools to foster a love for the tech profession!

Is there anything else you’d like to mention about career development and community?

We like to send techs to Chrysler training, all paid for by our company.

Do you phone screen applicants before doing in-person interviews?

We do not typically phone screen applicants.

What do your in-person interviews entail?

We like to discuss background, experience level, and manufacture training.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We perform background checks and drug screenings. We do not perform personality tests, but we ensure that a candidate will fit well into our team during the interview process.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not perform a skill assessment test before hiring an applicant.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Same day to 2 days at the most. We like to offer almost on the spot, but it can take a little more time for more managerial spots.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

No more than a week. We like to make the process as painless as possible.

Service Advisor Pay Range: $50,000.00 - $90,000.00/year