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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated and air conditioned
What is the size of the team I’d be working with?
10- Technicians 3- Service Advisors 1- Service Manager 2- Team Leads
What are the shop hours and what are the shift timeframes?
8:00am-4:30pm (Monday-Friday) Floating Saturday shifts (with a day off during the week)
What tools does the shop provide that are available for all technicians to use?
We provide all major tools and diagnostic equipment. Techs will have to provide their own handtools, but we do offer up to $2,000 of tool reimbursement for students
What type of break room facility is provided?
Fridge, table, chairs, microwave, toaster, vending
How many bays does your shop have?
10 Working Bays 1 Alignment Rack
How many repair orders do you average per month?
800
What is your parts ordering process?
Techs will order the parts and send parts order to the parts department. Parts will be received as soon as possible for techs to complete repairs
What is your policy on side work?
Employees can work on their own vehicles, or immediate family vehicles
Are there any other unique features of the work environment worth noting?
Friendly environment. Lunch is provided every Saturday. You are given work boots once per year.
Do you offer any skills training or continuing education opportunities?
Audi provides our AEP program for all graduates to help jump-start their career. We also provide our own CRC program, all of which is paid for by the dealership
Can you describe opportunities for career growth at your business?
There's always room for career growth for the right employee. We pride ourselves on promoting from within. With hard work and dedication, employees can achieve their career goals
Can you describe your performance review process?
We provide annual reviews. Review discussion includes production, goals, the good and the bad, attitude, attendance, and trainings
What type of safety training is required?
KPA monthly trainings, and online trainings
Can you describe how Techs work with and mentor younger techs?
Our senior technicians will be available to answer questions for our more junior staff. They will also be available to help through repairs when needed.
How does your shop get involved with the local community?
We work with Angels Outreach and sponsor local sports teams.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We hold job fairs here and go to the tech schools to speak with potential employees.
Do you phone screen applicants before doing in-person interviews?
Yes, we do a basic screening process to gauge the candidate's interest level. Candidates will have to have a phone screen before moving on to our in-person interview
What do your in-person interviews entail?
In-person interviews are done by our manager. Discussion includes the techs background, skills set, certifications, likes/dislikes, and career goals
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background, drug, driver's license
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal skill assessment. Assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Within a week, or less
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
About two weeks
Flat-Rate Technician
Pay Range: $22.00 - $40.00/hour
Pay will be dependent on technicians skill set and certifications
- Health Insurance Offered
- BCBS of Michigan, benefit begins after 90 days of employment, single and family plans available
- Dental Insurance Offered
- Delta is our provider, and begins after 90 days
- Vision Insurance Offered
- VSP is our provider, and begins after 90 days
- Retirement Plan Offered
- 401K, with up to a 4% company match
- Sick Leave Offered
- 5 sick days per year
- Vacation Offered
- Vacation starts accruing on your first day
- Paid Holidays Offered
- New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas
- ST / LT Disability Offered
- American Fidelity policy available at the employee cost
- Life Insurance Offered
- American Fidelity policy available at the employee cost
- Uniforms Offered
- Work pants, work shirts, and jackets provide
- Other Not Offered
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