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Under The Hood
Is the shop heated? Air conditioned?
We have two shops both are climate-controlled, ensuring a comfortable environment year-round with both heating and air conditioning.
What is the size of the team I’d be working with?
You’d be working with a diverse and dedicated team consisting of approximately 25 technicians, 6 service writers, 5 parts specialists, 4 parts runners, 1 shop dispatcher, 1 quality control driver, and 1 shop foreman.
What are the shop hours and what are the shift timeframes?
Our shop hours are Monday through Friday, from 7:00 AM to 6:00 PM, and Saturday from 7:00 AM to 5:00 PM. We are closed on Sundays. Technicians work on an early and late shift rotation Monday through Friday, and are scheduled to work every 5th Saturday.
What tools does the shop provide that are available for all technicians to use?
We provide all necessary Audi specialty tools for technicians to use, ensuring they have everything needed to perform their work to the highest standards.
What type of break room facility is provided?
Our break room was recently renovated to provide a comfortable and relaxing space for lunch. It includes a fridge, two microwaves, and a welcoming atmosphere to recharge during your break.
How many bays does your shop have?
Our shop features 30 bays with in-ground lifts, including 4 dedicated electric vehicle bays and two alignment machines to accommodate a wide range of services.
How many repair orders do you average per month?
We typically handle an average of 1,750 repair orders per month.
What is your parts ordering process?
Our parts ordering process is efficient and streamlined. When a technician completes a repair order, it is electronically sent to the parts department, where they handle the ordering. If the parts are in stock, they are delivered directly to the technician's bay, allowing them to stay focused on their work without interruption.
What is your policy on side work?
We allow technicians to work on their own vehicles with management approval after work hours. We do not allow working on side jobs on dealership property.