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Under The Hood
Is the shop heated? Air conditioned?
Heated and Air Conditioning
What is the size of the team I’d be working with?
Approximately 12 technicians
What are the shop hours and what are the shift timeframes?
Monday through Saturday 8:00am-5:00pm (one Saturday per month)
What tools does the shop provide that are available for all technicians to use?
We provide all Factory Special Tools in a clean organized tool room
What type of break room facility is provided?
We provide a air conditioned break room with full kitchen with satellite TV
How many bays does your shop have?
Our shop has 19 bays with lifts along with 5 flat stalls
How many repair orders do you average per month?
Approximately 1200 repair orders
What is your parts ordering process?
Dailey deliveries from the manufacture
What is your policy on side work?
Our processes seek to keep technicians booked at max capacity. Personal and immediate family vehicles are considered on a case-by-case basis, and at managements discretion
Do you offer any skills training or continuing education opportunities?
Shop pays for completed and passed ASEs. Shop pays for MFG training both on site and off premise including : Travel, Lodging, Food, and time at class.
Can you describe opportunities for career growth at your business?
Our mission statement is Growth Powered By People! How far you go depends on you and your drive. We have had many techs become service advisors and service managers.
Can you describe your performance review process?
Performance Reviews are each done monthly.
What type of safety training is required?
Initial safety training is completed at hire and then yearly through Cleveland Auto Dealers Association.
Can you describe how Techs work with and mentor younger techs?
Our younger techs work with the Shop Forman then the flat rate techs.
How does your shop get involved with the local community?
Cascade is involved with many community events throughout the year in the Akron / Cleveland area.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We prefer to hire new techs just out of a technical automotive school so that we can then continue training through the Audi AEP program, for more information on AEP, click here: https://aep.audiusa.com/jobs/home/
Is there anything else you’d like to mention about career development and community?
Our Growth Powered By People mission provides a chance for you to further your career as far as you want without obstacles. Do the work and move on up!
Do you phone screen applicants before doing in-person interviews?
Yes, a little discussion about their resume and background, but more about if the technician fits the mold of what they are looking for.
What do your in-person interviews entail?
This is done with the Service Manager, we go into more detail about their background and certifications. We also talk more about the technician as an individual. Things like hobbies and family.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background and drug tests are done. With the background check it is more to make sure that they have a valid driver's license so they can be insured and drive a vehicle.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
Yes, it usually takes about 15 minutes to complete.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Usually between 24-48 hours.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
4 to 5 days
Is there anything else you’d like to mention about your hiring process?
Always looking for top quality individuals that want to grow there career in a busy shop.
A Level Technician
Pay Range: $80,000.00 - $120,000.00/year
Flat Rate Audi Master Certified Technician, Ongoing Training Provided
B Level Technician
Pay Range: $50,000.00 - $80,000.00/year
Flat Rate Experienced Technician proficient in: Brakes, Steering, Suspension, Electrical and HVAC, On Going Training Provided.
C Level Technician
Pay Range: $39,000.00 - $45,000.00/year
Flat Rate Technician proficient in Brakes, Steering and Suspension., Ongoing Training Provided.
Lube Technician
Pay Range: $28,000.00 - $35,000.00/year
Hourly Entry level technician able to perform L.O.F. and minor maintenance. On the job training provided.
Student Tech / Apprentice
Pay Range: $18,000.00 - $28,000.00/hour
Hourly Entry level technician able to perform L.O.F. and minor maintenance. On the job training provided.
- Health Insurance Offered
- Health Insurance offered and policy can be customized by employee
- Dental Insurance Offered
- Dental Insurance offered
- Vision Insurance Offered
- Vision insurance offered
- Retirement Plan Offered
- 401k with company participation.
- Sick Leave Offered
- Sick Leave is built into PTO Plan.
- Vacation Offered
- PTO offered: After 1 year of service: 40 Hours each anniversary date After 2 years of service: 80 Hours each anniversary date After 7 years of service: 120 Hours each anniversary date
- Paid Holidays Offered
- New Years Day Memorial Day July 4th Labor Day Thanksgiving Day Christmas Day
- ST / LT Disability Offered
- ST/LT disability offered.
- Life Insurance Offered
- Yes, Life Insurance is offered along with Health Insurance.
- Uniforms Offered
- Paid Uniforms and laundry service offered.
- Other Offered
- Generous employee discounts on vehicle purchases, leases, parts, and service contracts.
