Audi Cuyahoga Falls - Cascade Auto Group - Technician Jobs in Cuyahoga Falls, OH

About Us

Welcome to Cascade Auto Group in Cuyahoga Falls We are conveniently located less than two miles off State Route 8, and four miles south off of the Ohio turnpike. We have been serving the greater Cuyahoga Falls, Akron, Canton, Hudson, Kent, and Twinsburg areas since 1969! We offer a wide selection of New Audi, Mazda, and Subaru vehicles as well as Used vehicles and strive to make the car buying experience enjoyable. Cascade Auto Group is dedicated to providing our customers with the best value in the area, through fair pricing, quality products and impeccable service. Our management, sales, and service teams are committed to making you feel welcome and respected each time you visit. One thing that has stayed the same since 1969 is our commitment to our customers and our community. We are a family owned dealership with a passion for our surrounding communities. Our employees and customers have built us to what we are today. We really credit our customers with the positive growth we have experienced in our near 50 years in operation! Word-of- mouth has built the Cascade reputation thanks to our loyal customers who return year-after- year. In nearly 50 years a lot has changed in the car buying industry. With the overwhelming amount of technology in cars today we have well-trained technologists on staff to go over your car with you at delivery and only a phone call or email away when you drive away. At Cascade Auto Group, we want to take away the pressure of buying a new car. We are striving to make this happen with every technological advancement.

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  • Service Entrance
  • Service Entrance & Showroom
  • Service Write Up
  • Showroom
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
  • Tool Room
  • Tech Lunch Room
  • Tech Lunch Room

Under The Hood

Is the shop heated? Air conditioned?

Heated and Air Conditioning

What is the size of the team I’d be working with?

Approximately 12 technicians

What are the shop hours and what are the shift timeframes?

Monday through Saturday 8:00am-5:00pm (one Saturday per month)

What tools does the shop provide that are available for all technicians to use?

We provide all Factory Special Tools in a clean organized tool room

What type of break room facility is provided?

We provide a air conditioned break room with full kitchen with satellite TV

How many bays does your shop have?

Our shop has 19 bays with lifts along with 5 flat stalls

How many repair orders do you average per month?

Approximately 1200 repair orders

What is your parts ordering process?

Dailey deliveries from the manufacture

What is your policy on side work?

Our processes seek to keep technicians booked at max capacity. Personal and immediate family vehicles are considered on a case-by-case basis, and at managements discretion

Do you offer any skills training or continuing education opportunities?

Shop pays for completed and passed ASEs. Shop pays for MFG training both on site and off premise including : Travel, Lodging, Food, and time at class.

Can you describe opportunities for career growth at your business?

Our mission statement is Growth Powered By People! How far you go depends on you and your drive. We have had many techs become service advisors and service managers.

Can you describe your performance review process?

Performance Reviews are each done monthly.

What type of safety training is required?

Initial safety training is completed at hire and then yearly through Cleveland Auto Dealers Association.

Can you describe how Techs work with and mentor younger techs?

Our younger techs work with the Shop Forman then the flat rate techs.

How does your shop get involved with the local community?

Cascade is involved with many community events throughout the year in the Akron / Cleveland area.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We prefer to hire new techs just out of a technical automotive school so that we can then continue training through the Audi AEP program, for more information on AEP, click here: https://aep.audiusa.com/jobs/

Where do you see the shop in five years?

Our growth has been incredible and projected to continue through the next 10 years.

Is there anything else you’d like to mention about career development and community?

Our Growth Powered By People mission provides a chance for you to further your career as far as you want without obstacles. Do the work and move on up!

Do you have an application form and how long does it typically take to complete?

Online application, can take as little as 10 minutes to complete

Do you phone screen applicants before doing in-person interviews?

Yes, a little discussion about their resume and background, but more about if the technician fits the mold of what they are looking for.

What do your in-person interviews entail?

This is done with the Service Manager, we go into more detail about their background and certifications. We also talk more about the technician as an individual. Things like hobbies and family.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Background and drug tests are done. With the background check it is more to make sure that they have a valid driver's license so they can be insured and drive a vehicle.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

Yes, it usually takes about 15 minutes to complete.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Usually between 24-48 hours.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

4 to 5 days

Is there anything else you’d like to mention about your hiring process?

Always looking for top quality individuals that want to grow there career in a busy shop.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $80,000 - $120,000/year

Flat Rate Audi Master Certified Technician, Ongoing Training Provided

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $80,000/year

Flat Rate Experienced Technician proficient in: Brakes, Steering, Suspension, Electrical and HVAC, On Going Training Provided.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $39,000 - $45,000/year

Flat Rate Technician proficient in Brakes, Steering and Suspension., Ongoing Training Provided.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $28,000 - $35,000/year

Hourly Entry level technician able to perform L.O.F. and minor maintenance. On the job training provided.

Student Tech / Apprentice
Student technicians work on entry level tasks while completing their school programs.
Pay Range: $18,000 - $28,000/hour

Hourly Entry level technician able to perform L.O.F. and minor maintenance. On the job training provided.

Health Insurance Offered
Health Insurance offered and policy can be customized by employee
Dental Insurance Offered
Dental Insurance offered
Vision Insurance Offered
Vision insurance offered
Retirement Plan Offered
401k with company participation.
Sick Leave Offered
Sick Leave is built into PTO Plan.
Vacation Offered
PTO offered: After 1 year of service: 40 Hours each anniversary date After 2 years of service: 80 Hours each anniversary date After 7 years of service: 120 Hours each anniversary date
Paid Holidays Offered
New Years Day Memorial Day July 4th Labor Day Thanksgiving Day Christmas Day
ST / LT Disability Offered
ST/LT disability offered.
Life Insurance Offered
Yes, Life Insurance is offered along with Health Insurance.
Uniforms Offered
Paid Uniforms and laundry service offered.
Other Offered
Generous employee discounts on vehicle purchases, leases, parts, and service contracts.

Shop Talk

As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!

Why work at Audi Cuyahoga Falls?