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Under The Hood
Is the shop heated? Air conditioned?
The shop is both heated and air-conditioned, and it also features heated floors.
What is the size of the team I’d be working with?
You would be working with a team of 25-30 people.
What are the shop hours and what are the shift timeframes?
The shop hours are from 6:00 AM to 6:00 PM, Monday through Friday. On Saturdays, the shop is open from 7:00 AM to 3:00 PM for maintenance only, and it is closed on Sundays. The shift time frames are open and flexible, with an option for four 10-hour shifts.
What tools does the shop provide that are available for all technicians to use?
The shop provides in-house toolboxes for all technicians, but you need to bring your own tools. Additionally, the shop offers specialty tools provided by the manufacturer, scan tools, equipment, an alignment rack, and general shop equipment.
What type of break room facility is provided?
The shop provides a full lunchroom with vending machines for break time, and it's conveniently located near fast food options and restaurants.
How many bays does your shop have?
The shop has 26 bays + mobile service vans.
How many repair orders do you average per month?
There are on average 500-600 repair orders per month.
What is your parts ordering process?
The parts ordering process involves placing daily orders from the manufacturer and other sites, and a software system that is used to facilitate communication between the parts department, advisors, and technicians.
What is your policy on side work?
POLICY ON THE USE OF THE SERVICE DEPARTMENT FACILITIES FOR NON-WORK VEHICLES Service facilities are intended primarily for use by employees in conjunction with business purposes. However, the facilities may only be used for the purpose of working on non-work vehicles if management approval is obtained prior to any work being performed. Approval must be obtained by a Service Manager and only a Certified Technician is allowed to perform work. If approval is obtained, work must be performed in compliance with the rules and conditions listed below: • Work can be performed on Saturdays between the hours of 7:00am and 3:00pm. • Must have an opened R.O. on the vehicle. • Employee's or immediate family member's vehicles only. • Only employees are permitted in the shop. • All shop supplies must be paid for by the employee and included on the R.O. • Must have parts invoices or parts must be added to R.O.
Are there any other unique features of the work environment worth noting?
The work environment features a well-lit LED shop with air conditioning and heated floors. Additionally, the shop is equipped with specialty tools and general shop tools necessary for performing diagnostics and repairs.
Do you offer any skills training or continuing education opportunities?
Yes, the shop offers various skills training and continuing education opportunities, including an internal technician training program, scholarships, and mentorship programs.
Can you describe opportunities for career growth at your business?
We support career growth by paying for all levels of manufacturer training, including online courses, to ensure your ongoing development.
Can you describe your performance review process?
Our performance review process includes weekly and monthly status updates to help you track your efficiency levels, along with annual performance and compensation reviews.
What type of safety training is required?
The required safety training includes an annual Apple Autos safety and compliance testing.
Can you describe how Techs work with and mentor younger techs?
The technician mentorship program typically pairs experienced technicians with less experienced ones to provide guidance and support. The program often includes regular one-on-one meetings, hands-on training, and opportunities for the mentee to learn from the mentor's expertise. It may cover technical skills, industry best practices, and career development advice, aiming to help the mentee improve their skills and advance in their career. The program also includes feedback sessions to track progress and address any challenges.
How does your shop get involved with the local community?
Our shop actively engages with the local community by supporting high schools, local colleges, and various community organizations. We award over $75,000 in scholarships annually and partner with local charities, contributing more than $275,000 each year to support their causes.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes, we engage with local high schools and technical schools by offering scholarships, speaking at their tech programs, and working closely with students to foster interest and exposure to the profession.
Is there anything else you’d like to mention about career development and community?
We are committed to giving back to the community and prioritizing the career development of all our team members.
Do you phone screen applicants before doing in-person interviews?
We work with each individual to accommodate their preference regarding phone screenings before in-person interviews.
What do your in-person interviews entail?
In-person interviews include a tour of the facility, a meet-and-greet, an explanation of job expectations, and a discussion of the pay plan.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background checks and drug screenings are required before hiring an applicant.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
We perform a verbal skills assessment during the interview process.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
After an in-person interview, you should expect to wait approximately 1-2 days for a rejection or an offer.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
The full hiring process, from submitting the application to the hiring decision, typically takes about 1 week which includes the drug test.
Is there anything else you’d like to mention about your hiring process?
Manufacture top technician bonuses available - $1,200 - $5,000 per year Company retention bonus after 3 years Sign on bonuses available based on expertise
Certified Technician
Pay Range: $75,000.00 - $150,000.00/year
($36.06 - $72.12/hr)
Guarantee of 40 hours with flat rate bump incentives up to 60 plus hours Manufacture top technician bonuses available - $1,200 - $5,000 per year Company retention bonus after 3 years Sign on bonuses available based on expertise
- Health Insurance Offered
- Apple Autos offers you the choice of two health plans as well as two provider networks through Blue Cross Blue Sheild to choose from to find the best fit for you and your family. Both plans include access to Blue Cross Blue Shield Medical Plan offers 4 tiers: Employee, Employee + Child(ren), Employee + Spouse and Family. HSA & FSA options also available.
- Dental Insurance Offered
- Dental insurance is available through the Dental Network and is completely voluntary. Access to regular checkups and sound preventive care are key to long-term oral health. Furthermore, new research suggests that good oral health can positively impact the burden of illness caused by cardiovascular disease and diabetes. In addition to visiting your dentist for regular preventive care, talk to your dentist about your specific oral health needs.
- Vision Insurance Offered
- Apple Autos offers a full-service vision plan that includes a comprehensive eye exam and materials such as prescription contact lenses and eyeglasses. The Voluntary Vision Plan is through EyeMed and you will get the best discount by access providers and retail locations within the EyeMed network.
- Retirement Plan Offered
- Apple Autos is proud to contribute $0.50 for each dollar you contribute, up to 3% of your eligible compensation. This means that if you contribute 6% or more, the company will contribute 3% to your account.
- Sick Leave Offered
- Eligible employees accrue job-protected, paid Earned Sick and Safe Time (ESST) under this policy to use for 1) their own medical needs and the medical needs of their family members, 2) their own safety needs and those of their family members in connection with being victims of stalking, or domestic assault/violence, and 3) other reasons outlined in the policy
- Vacation Offered
- We offer paid vacation for eligible employees to use for rest, relaxation, and personal business. It is meant to function as wage replacement for times that you choose to be away from work for personal reasons and is not considered to be compensation for work you have performed. The amount of vacation you receive each anniversary year increases with the length of your employment
- Paid Holidays Offered
- Regular full-time employees are eligible to receive holiday pay. We observe the following holidays: New Year’s Day (January 1) Memorial Day (last Monday in May) Independence Day (July 4) Labor Day (first Monday in September) Thanksgiving Day (fourth Thursday in November) Christmas Eve (December 24) Christmas Day (December 25)
- ST / LT Disability Offered
- Short term & Long Term Disability is available. Disability income protection insurance provides a benefit for “short term” and "long term" disability resulting from a covered injury or sickness. Benefits begin at the end of the elimination period and continue while you are disabled up to the maximum benefit duration. Eligibility: Each Active, Full‐time employee working 35 or more hours per week, and earning an annual salary of at least $15,000, except any person working on a temporary or seasonal basis.
- Life Insurance Offered
- Basic Life and AD&D Basic life insurance is provided to eligible employees by Apple Autos in the amount of $10,000. It is designed to provide protection for your dependents or to help your beneficiary settle your affairs in the event of your death. Your life insurance includes an accidental death & dismemberment provision (AD&D). If you die as a direct result of an injury, your beneficiary maybe entitled to receive an additional life insurance benefit. If you lose the use of one or more eyes or limbs, you may be entitled to receive an accidental death and dismemberment benefit. For detailed information, refer to the Certificate of Coverage. Supplemental Employee and Dependent Life Insurance Even if you have employer-paid life insurance, it may not be enough for your needs. Supplemental Term Life Insurance provides additional financial security for your loved ones in the event you are no longer around to earn a paycheck. Appropriate coverage can help replace that lost paycheck and help your family maintain its standard of living. You should also keep in mind that your insurance needs may increase as your life changes, because you have more to protect for example, getting married, starting a family, or purchasing a home.
- Uniforms Offered
- Apple Autos provides uniforms provided
- Other Offered
- // Annual Boot Allowance // Time and a half on Saturdays // Free Saturday lunches // Quarterly all store luncheon // Quarterly Team Building outings with management // Competitive Medical, Dental and Vision benefits // Paid web-based and classroom training // Shop Support Staff - includes cleaning, snow removal, pecialty tools, pulling vehicles in/out // Technician Support Staff - includes Shop Foreman, Technician Trainer and Team Leads // Parts delivered to Technician bays // Tech mentorship program // 401K and Roth Plans with up to 3% Company matching contributions // Employee Assistance Program (EAP) // $20.00 Health Club Reimbursement // Paid Paternity/Maternity Leave Policy // 7 Paid Holidays + 3 Paid Personal Days // Generous vacation benefits up to 4+ weeks // Able to donate vacation to co-workers // Co-worker Bonus Program // One VTO day per year for Volunteering // Discounts on New & Used vehicles, parts and labor
