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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated. It is not air conditioned but we have 3 large fans to keep the air circulating well. We have 12 24 inch fans located in the stall areas to keep each tech comfortable.
What is the size of the team I’d be working with?
We have 3 service advisors, 1 billing clerk, 1 warranty administrator, 1 shop foreman, 1 shop dispatcher, currently looking for a service manager and 22 day shift techs and 4 night shift techs.
What are the shop hours and what are the shift timeframes?
7:00 am to 3:30 pm is first shift 3:30 pm to midnight is second shift
What tools does the shop provide that are available for all technicians to use?
We have a room full of specialty tools. We expect techs to provide their own tools.
What type of break room facility is provided?
We have a very large breakroom, refrigerator and microwave. We very often provide donuts or breakfast sandwiches on Fridays. We have store wide cookouts several times during the summer. In the winter we will often bring in food trucks, pizza or subs for the techs.
How many bays does your shop have?
44 bays
How many repair orders do you average per month?
We have a backlog in WIP of over 200 open repair orders at any one time. This is high but parts have been hard to source since the pandemic. We generally take in 15 to 20 trucks a day and complete 15 to 20 trucks in a day.
What is your parts ordering process?
We have a back parts counter manned by two parts personnel. We have over $3 million in inventory so we should have most parts that are not on national backorder.
What is your policy on side work?
Most of our techs do work on the side in a shop at their house. We do not permit techs to work on side work in our shop.
Are there any other unique features of the work environment worth noting?
This is a very friendly family atmosphere where employees feel wanted and appreciated.
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