Xpress Pro Tire & Auto Hyde Park Norwood - Technician Jobs in Cincinnati, OH

Overview
We are seeking a dedicated and experienced Automotive Repair Service Manager to oversee our service department and ensure the highest level of customer satisfaction. The ideal candidate will possess strong leadership skills, a passion for the automotive industry, and a proven track record in sales management. This role requires effective time management and the ability to train and develop team members while maintaining a focus on operational efficiency.

Duties
- Manage daily operations of the service department, ensuring all customer needs are met promptly and effectively.
- Lead, mentor, and develop service staff through training programs that enhance their skills and performance.
- Oversee service sales activities, including negotiating with customers to close sales effectively.
- Monitor inventory levels and manage cash handling processes, including cash register operations.
- Foster a positive work environment that encourages teamwork and collaboration among staff.
- Maintain high standards of customer service by addressing customer inquiries and resolving issues in a timely manner.
- Implement strategies to improve service department performance and increase overall profitability.

Experience
- Proven experience in an automotive repair service management role or similar position is preferred.
- Strong leadership abilities with experience in training development and team management.
- Excellent time management skills with the ability to prioritize tasks effectively.
- Ability to communicate with a diverse clientele.
- Familiarity with cash handling procedures and experience operating cash registers is desirable.
- A background in sales management is beneficial for driving service sales initiatives.

Join our team as an Automotive Repair Service Manager where you can make a significant impact on our operations while leading a talented team dedicated to providing exceptional automotive services.

Job Type: Full-time

Pay: $68,042.00 - $75,773.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Cincinnati, OH (Required)

Ability to Relocate:

• Cincinnati, OH: Relocate before starting work (Required)

Work Location: In person