Sterling McCall Toyota Fort Bend - Technician Jobs in Richmond, TX

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Sterling McCall Toyota Fort Bend

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Service Advisor

Base salary with a generous commission structure. 

Full-time Service Advisors spend the majority of their time in an office setting, although they frequently visit the repair shop. 

Duties and responsibilities may include the following: 

  • Greeting customers and directing them to an available technician 
  • Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs 
  • Answering customer questions about service outcomes and consulting with technicians when necessary 
  • Informing customers about potential cost savings and warranty protections 
  • Assisting customer with deciding to fix their car through the dealership’s shop or trading the vehicle in 
  • Overseeing and managing the service center’s scheduling and workflow 
  • Informing customers of changes in service or when their vehicle is ready to be picked up
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