Sandlin Chevrolet - Technician Jobs in Mount Pleasant, TX

Sandlin Motors, Inc has been a fixture in northeast Texas for over 80 years. We specialize in hometown hospitality and outstanding customer service. We are hiring a talented Service Advisor professional to join our team. If you're excited to be part of a winning team, Sandlin Motors is a great place to grow your career.
Responsibilities for Service Advisor

• Greet customers and offer excellent customer service from intake to release of their vehicles
• Translate customer-reported problems to actionable work orders for technicians to complete
• Order necessary parts from suppliers and double-check that they are delivered to technicians
• Ensure that automotive work provided to customers meets company quality standards
• Invoice and collect payment from customers for services rendered
• Maintain customer records and enter data into computer databases

Qualifications for Service Advisor

• Working knowledge and experience of automotive products, repairs and parts
• Strong communication skills and the ability to translate customer needs to workable technician orders
• Basic knowledge of computer programs including word processing and database tools
• Organizational skills including the ability to schedule appointments, meet with customers and ensure that work is done properly
• Exceptional customer service skills based on experience
• Basic mathematics skills to prepare and process bills and customer payment
• Ability to communicate complicated automotive processes to customers who may only have basic automotive knowledge