Roberts Toyota
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A LEVEL TECHNICIAN
An A-Level Tech has mastered all vehicle systems and has supervisory, leadership, mentoring and communication skills or potential. The ability to work well with customers is essential. They may specialize in a certain system, such as transmissions. An A-Level tech has all or several ASE's and has extensive factory training.
Automotive Technician - Essential Duties
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Diagnoses vehicle problems based on customer complaints and inspection.
- Communicates with parts department to obtain needed parts.
- Saves and tags parts of the job if under warranty or if requested by the customer.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order.
- Road tests vehicles.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Keeps abreast of manufacturer technical bulletins.
- Other tasks as assigned.