Boardwalk Ferrari was just named 2023 Ferrari Dealer of the Year in Texas on DealerRater.
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Loneliest Number Game
Weekly $500 Prize + $500 School Donation
Shop talk polls and posts
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Adrian is back to give us a recap of February and discuss how his trip to New Mexico went!
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This is Madison Hedenkamp. She is our spotlight today for International Women's Day. She is 21 years old and has been working for Lee’s Summit Honda as a Lube Technician for 2years, while she attends Metropolitan Community College - Longview. She is working towards her Automotive Technology degree. What she likes most about her job is the people and how welcoming they are to her. In her spare time she enjoys cooking and playing video games and chilling with her boyfriend. Happy International Women's Day!
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What are a couple of things you'd like to highlight that happened last month?
We added 2 new customers in February! And we added a new trailer technician to the team!
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February month shop update. Entry level technician tips!
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Technician Spotlight: Tell us about yourself. What is your name, role, and number of years you’ve been in the industry?
I'm Mitchell I am a technician at K.C.M. I started here when i was nineteen and now I am twenty-three years old.
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Technician Spotlight: Tell us about yourself. What is your name, role, and number of years you’ve been in the industry?
I'm Mitchell I am a technician at K.C.M. I started here when i was nineteen and now I am twenty-three years old.
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Technician Spotlight: Tell us about yourself. What is your name, role, and number of years you’ve been in the industry?
I'm Mitchell I am a technician at K.C.M. I started here when i was nineteen and now I am twenty-three years old.
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In a recent WrenchWay poll, we were shocked to find that 31% of technicians said they never have one-on-one meetings with their manager.
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Russell Wickham
Russell Wickham
Technician
I left Phil Wright Autoplex in Russellville, AR in large part because the manager promised to meet with me (and I even offered to buy him lunch just trying to sweeten the pot) but always had an excuse why he couldn't. I then had a pay period (by monthly) where I was at 15 hours the day before the period closed, and I made the decision to move on. That manager was pretty sore when I told him I was leaving. But I did something there that I had never done before in that I tried to meet with him, tried to hash out the issues, tried to offer solutions to make the shop better, most of which would have cost nothing. He's in a world of hurt now because he only has one trained technician left as one retired and I left. It all could have been prevented by sitting down with me (at my cost, no less) and hearing me out and communicating with me. Oh well. I'm in a much better place now.
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Technician Spotlight: Tell us about yourself. What is your name, role, and number of years you’ve been in the industry?
Zach Martin
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The Phil's Service fairly welcomes a new member! Justin comes to us with a wealth of knowledge having worked the last 23 years in the automotive field! He is a wonderful addition to our front office team and we are excited to work with him. We are sure that he will help to take the customer experience to the next level!
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Description of Flat Rate Pay
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Who says one is the loneliest number? Last week, it was 24! Congrats Robert, and thank you for donating $500 of your winnings to Effingham College & Career Academy in Rincon, GA.
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What are a couple of things you'd like to highlight that happened last month?
A new addition to our Cadillac family arrived last month: the Lyriq! Our techs are trained and certified to work on the new EV.
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