Jorge's career has grown at Bill Jacobs BMW and MINI. Starting as a porter and moving up to a technician, Jorge credits his coworkers for creating an environment where technicians can learn and succeed.
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We conduct video inspections that are text directly to our customers. This allows our technicians to speak to the customers and makes the visit transparent. A bonus is paid to technicians who perform video inspections consistently!
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We conduct video inspections that are text directly to our customers. This allows our technicians to speak to the customers and makes the visit transparent. A bonus is paid to technicians who perform video inspections consistently!
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This week we are highlighting our technicians that have taken on the EV Era at full force! This is one of our Master VW Technicians, Stephen, that is also a High Voltage Technician (HVT) and High Voltage Expert (HVE) in MEB Battery Repair.
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Our Safety Committee makes sure to keep the dealership updated on monthly National Awareness campaigns as well as all important safety information and reminders.
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Xander Wroblewski has been with the team for 2 years now, and continues to exceed expectations. He has grown and developed into a senior advisor, even after only 2 years. He has surpassed many of the tenured advisors amongst our dealer group, and has been (self) dubbed the beast of 96th street. He is a team player, and sets great examples of how to perform each of his responsibilities. Best of all, he's figured out how to gain return clientele and is starting to see the benefits of earning the trust of his customers.
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This week we would like to shout out our amazing service advisors Daniel and Ellie who've provided exceptional customer service. They have been so great that this month they have had customers come back into the shop to gift them coffee, cookies, and donuts.
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Center of Applied Technology North Virtual Tour
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Goooooooooooooood morning :) Take a 5 minuet walk with us as we get the shop opened up for the days work. We work on Asian, European and Domestic stuff as you can see. Today we have Toyota, Lexus, BMW, Chevy, Honda, Jeep, VW, Nissan, Ford.
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Customer states: radiator was empty so I filled the upper hose with water…
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Kaden Pickens
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Wondering what we've been up to lately? Find out in this March recap!
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