Evan Reason, our Service Drive Manager, gives a review of May - check it out!
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Shop talk polls and posts
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Top Shop Challenge: The year is half over! What are things your team accomplished in the first half of the year that youโre proud of? What are some goals for the second half of the year?
We are SO proud of our Express Team/Express Technician Program!
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Technicians, which of the following ROs would you prefer to take on?
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
We had a record month in May for service contracts! Additionally, training has been phenomenal; we've been cranking out the work and have been really focused and on task.
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๐HUGE Congratulations to Tyler for graduating from our Technician Express Program!๐ We are SO PROUD of your hard work and dedication throughout the training process!
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It was an absolute pleasure for our team at Ferrari of San Francisco to host an amazing Ferrari Esperienza on May 12 and 13, held at an exclusive residence in the picturesque Napa Valley.
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One of our newest Trailer techs Roger M. has been a perfect fit, in his first 90 days he has already established himself as one of the best techs in the shop and a true leader. His versatility and understanding of all of the aspects in the shop and at the front counter have been a breath of fresh air that will be a pleasure to build around for the future.
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It's been a little while since we've posted up progress on the install! We're so close to completion!
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Lots of great things to highlight from May! Get a recap of last month from Jerry Davis.
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Logan our mobile service tech has performed more mobile service requests than the other dealers in the city combined. Logan is doing a fantastic job and just earned himself a raise!
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Check out this recap of May from out Service Manager, Chris Clark!
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WrenchWay
1We Hit Over 1 Million Views on TikTok (Again!)
We recently had another one of our videos hit over a million views on TikTok. It is overwhelming the support (and laughs) we have had building this content with the industry and local Madison, WI shops.
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
We hit our KPI target, we had a awesome technician lunch, we worked well as a team, and had fun doing it!
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๐ Celebrating National Automotive Week at Toyota of Corvallis! ๐
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Getting customers to fill out their surveys is a challenge; one that we are most willing to take on. Touching base with the customer to confirm the service provided was top notch is extremely important and weโre diligent in those calls. Weโve added QR codes on our paperwork and throughout the dealership to make it easier for online reviews. What creative ways are you using to make filling surveys out for customers easier or more enticing?
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