Had another great cookout!!!! Audi decided to join us as well
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Breakfast for Lunch Cookout for our team.
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Top Shop Challenge: Let's highlight some amazing service advisors. Pick one or two of your service advisors to highlight.
Beau and Cait our Neenah Service Advisors, have an excellent set of customer service skills. They will go above and beyond to make our customers feel comfortable knowing we will take care of their needs. They work to provide timely updates and are always willing to help.
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Technician Spotlight: Tell us about yourself. What is your name, role, and number of years you’ve been in the industry?
My name is Scott, I am a technician and have been working at Randy's for almost 2 years.
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Top Shop Challenge: Let's highlight some amazing service advisors. Pick one or two of your service advisors to highlight.
Dee has been with us for 8 months now. Dee will be the first to admit that computers were not his strong suit. His hard work and dedication have shined through. He has put in endless hours and continues to work hard to learn all of the new processes. As of last month Dee was our highest rated advisor in CSI. His best attribute is the ability to build report with the customer and understand their needs. He was previously a door to door Kirby salesmen. Due to Covid he was looking to make a change, and boy we’re glad he gave us a chance. His strong drive will get him where he needs to be, and month after month he continues to improve. I know he will keep his head down and continue to plow forward. Were looking forward to see what the future has in store for him here at Broadway Automotive.
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Top Shop Challenge: Let's highlight some amazing service advisors. Pick one or two of your service advisors to highlight.
Meet Morgan Troller, one of our amazing Service Advisors at Walser Buick GMC of Bloomington!
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WrenchWay
1Vote for Your Fave T-Shirt Idea
We are thinking about making t-shirts that have some sayings from our popular toolbox stickers and TikToks! What's your favorite saying?
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We had the best time at the Hiring Fair with Connected Lane County! We met so many great people and enjoyed getting to share our Sheppard experience with each of you. Crossing our fingers we get to work with some of you soon!
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
We are working diligently to hire new talent and retain our amazing teams! With up to $5k in referral bonuses to a TACO Food Truck day in May!
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Top Shop Challenge: Let's highlight some amazing service advisors. Pick one or two of your service advisors to highlight.
Introducing Service Advisor Jim Sochko! Almost 38 years ago Jim's uncle asked him to come park used cars at Walser CJDR, and he's been here ever since! Jim says his favorite part of working in automotive is seeing how the industry changes over time: "I've been here since K-cars were around, and it's fun to see how much and how quickly the technology in this field changes."
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Top Shops, help out local high school and post-secondary auto and diesel programs before the school year ends!
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We recently hosted an all-store meeting, where we recognized members of our team who have gone above and beyond in their performance and commitment to customer experience. We brought in lunch for everyone and enjoyed celebrating our coworkers, whom we consider our second family. In the video we asked a few of our team members their favorite part about working at Bill Jacobs Volkswagen. The most popular response was: "the people"
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Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Last month we said goodbye and good luck in your next adventure to one of our Certified Master Trained Technicians. He moved to a new career due to some medical issues. He is an amazing human and was a pillar of our team. We all deeply miss him. As I look for a silver lining to all of this, I find our team members who stepped up and took on more responsibility. Each person shared their expertise and talents with the team. I am so proud of all of them.
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Top Shop Challenge: Share a photo of one or more things in the shop that make you unique.
Keith, our shop foreman, has 21 years of VW & Audi experience. Not only is he passionate about the brand he is also a wealth of information. He is always eager to help everyone on his team from our technicians to his advisor team. He is currently training 2 apprentices, one through the ASE Apprenticeship program and the other through the Volkswagen Apprentice program. Here is a couple pictures of his VW Master Technician ring ceremony we held at the store. It was a great time and his parents were even able to attend.
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Top Shop Challenge: Share a photo of one or more things in the shop that make you unique.
How many shops do you know where all the service advisors can shred on skateboards?
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