You’ve just graduated tech school and you’re hunting for that first technician job. With the technician shortage as bad as it’s ever been, and with 40% of entry level technicians leaving the industry within the first 2 years of their careers. You’re more valuable than ever.
View full postClyde Herring is our most veteran service advisor. Not only that, he's Sheehy Elite, which means he is the best in the business! He is hard at work day by day making sure that his technician's recommendations are relayed to his customers as quickly as possible. He's detail-oriented and provides great descriptions of the services along with maintain a high customer satisfaction score. Great job, Clyde!
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Our Golden Wrench Award. We believe having a strong team culture is critical to our success. One of the things we do to foster that is by creating and award that is voted by your peers. The team selects their teammate who supported them and showed the values that are important to us. Scott has now won this award multiple times and he is our entry level tech. It doesn't matter what you know, it matters how much you care.
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We love them, but sometimes they make us laugh! What's the craziest thing you have ever heard a customer say? Comment it below.
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Jorge's career has grown at Bill Jacobs BMW and MINI. Starting as a porter and moving up to a technician, Jorge credits his coworkers for creating an environment where technicians can learn and succeed.
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We conduct video inspections that are text directly to our customers. This allows our technicians to speak to the customers and makes the visit transparent. A bonus is paid to technicians who perform video inspections consistently!
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We conduct video inspections that are text directly to our customers. This allows our technicians to speak to the customers and makes the visit transparent. A bonus is paid to technicians who perform video inspections consistently!
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This week we are highlighting our technicians that have taken on the EV Era at full force! This is one of our Master VW Technicians, Stephen, that is also a High Voltage Technician (HVT) and High Voltage Expert (HVE) in MEB Battery Repair.
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Our Safety Committee makes sure to keep the dealership updated on monthly National Awareness campaigns as well as all important safety information and reminders.
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Xander Wroblewski has been with the team for 2 years now, and continues to exceed expectations. He has grown and developed into a senior advisor, even after only 2 years. He has surpassed many of the tenured advisors amongst our dealer group, and has been (self) dubbed the beast of 96th street. He is a team player, and sets great examples of how to perform each of his responsibilities. Best of all, he's figured out how to gain return clientele and is starting to see the benefits of earning the trust of his customers.
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This week we would like to shout out our amazing service advisors Daniel and Ellie who've provided exceptional customer service. They have been so great that this month they have had customers come back into the shop to gift them coffee, cookies, and donuts.
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Center of Applied Technology North Virtual Tour
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