Top Shop Challenge: What are a couple of things you'd like to highlight that happened last month?
Getting customers to fill out their surveys is a challenge; one that we are most willing to take on. Touching base with the customer to confirm the service provided was top notch is extremely important and we’re diligent in those calls. We’ve added QR codes on our paperwork and throughout the dealership to make it easier for online reviews. What creative ways are you using to make filling surveys out for customers easier or more enticing?View full post
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