VIP Tires & Service (Portsmouth, NH) #06 - Technician Jobs in Portsmouth, NH

Top Shop for Technician Jobs in Portsmouth, NH

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Under The Hood

Is the shop heated? Air conditioned?

Yes, the shop is heated, and has air conditioning.

What is the size of the team I’d be working with?

Typically 3-4 people on the counter staff (Manager, Assistant Manager, Service Writer) and 6-10 people in the shop (Install Tech, Flat Rate & Master).

What are the shop hours and what are the shift timeframes?

Monday thru Saturday 7:30am - 6:00pm and Sunday 9:00am - 4:00pm. Each hourly employee is scheduled to work 5 days, 40 hours per week. Managers create weekly schedules to accommodate and balance the needs of employees and customer needs/convenience.

What tools does the shop provide that are available for all technicians to use?

Too numerous to list. Shop scan tool (AUTEL). Fully stocked shop tool cabinet. All Preventive Maintenance equipment. TPMS Tool. Battery tester. Torque sticks. etc.

What type of break room facility is provided?

This shop does not have a dedicated Break Room, but has a break area where you can eat lunch.

How many bays does your shop have?

7 lifts 1 alignment rack.

How many repair orders do you average per month?

700 repair orders a month

What is your parts ordering process?

Our shop management system is integrated directly to O'Reilly Auto Parts. They are next door to our building. We rarely wait more than 5 or 10 minutes for them to walk the parts over to our counter.

What is your policy on side work?

VIP Technicians are not prohibited from doing 'side work' out of their home garage. VIP Technicians are forbidden to talk about their side work to any VIP customer.

Are there any other unique features of the work environment worth noting?

At VIP, communication and employee involvement are key parts of our work environment. From shop team meetings every other week, or our annual employee survey and our annual All-Associates Meetings, VIP listens to its employees and takes their feedback to continually make it a better place to work.

Shop Talk

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As a WrenchWay Top Shop, we are committed to promoting and improving technician careers!

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Working in a career field that is always changing with technology and best practices means there's always room for more learning and training. At VIP, we didn't want cost to be a barrier for our team members to earn ASEs to advance their careers and expertise, so we decided to pay for everything 100%. Region Director, Paul Boudreau, talks about how VIP's ASE and training compensation plans differ from others in the industry.

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At VIP Tires & Service, we're proud of our culture with our employees and customers. President & CEO Tim Winkeler talks about what our culture means to him.

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At VIP Tires & Service, we have a unique and proven career pathing strategy that puts our technicians in the driving seat of their careers. They control how quickly they advance, how they earn their bonuses and more by following our 7-step career paths. Senior Vice President of Operations and Merchandising, Gary MacCausland, talks about how it sets VIP Tires & Service apart from our competition.