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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated
What is the size of the team I’d be working with?
Currently 30 technicians of all varying experience from never worked on a vehicle up to and including 20+ year Senior Master Technicians
What are the shop hours and what are the shift timeframes?
Shop hours are Monday - Friday 8:00 am - 5:00 pm Quick Lane Monday - Friday 8:00 am - 5:00 pm, Saturday 8:00 am - 2:00 pm (variable)
What tools does the shop provide that are available for all technicians to use?
Factory required equipment
What type of break room facility is provided?
We offer two staff only breakrooms and an on-site cafe
How many bays does your shop have?
70
How many repair orders do you average per month?
2000 inc. body shop
What is your parts ordering process?
Each technician is provided a desktop to order parts electronically. Parts are delivered to technician, some parts are available at the technician counter. There are two separate technician counters due to the size of the dealership
What is your policy on side work?
Side work is not allowed
Are there any other unique features of the work environment worth noting?
Our team is very collaborative, given the experience that is available in the shop we try our best to eliminate factory assistance to a minimum. We are afforded generous autonomy when shop tools and equipment are needed. We provide yearly production goals during yearly one-on-one meetings and these goals are reviewed daily, bi-weekly and monthly.
Do you offer any skills training or continuing education opportunities?
Training is an on-going process, we provide factory paid training both on-line and offsite. We participate in Ford ASSET programs and paid time off to seek State Certification. Along with monthly meetings regarding Ford Master Certification options
Can you describe opportunities for career growth at your business?
We hire local high school students which have become 20+year Ford Senior Master Certified Technicians. Most of our service employees have been promoted within, rarely do we hire from outside for advancing positions that are available throughout the entire dealership
Can you describe your performance review process?
We do a yearly performance review, followed up with daily, bi-weekly, monthly check-ins depending on the position and current job status
What type of safety training is required?
Safety training is done during on-boarding, along with on the job training.
Can you describe how Techs work with and mentor younger techs?
All senior technicians both provide and support apprentice technicians, either through the Ford ASSET program or our in-house mentorship program
How does your shop get involved with the local community?
Our dealership has a dedicated Fundraising Committee that works with 6 local organizations throughout the year to raise money and help them with volunteer opportunities. Participation is not required, but we have a lot of fun and are always welcome to new employees joining in!
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We currently provide both financial and time based support to our 2 local high schools. We serve on their local school boards up to and including the local career center. We participate in career days, advisory boards, and certification processes. We work with the local college that provides both Ford ASSET and auto technician certifications for students. We serve on their advisory board along with providing certification assistance.
Do you phone screen applicants before doing in-person interviews?
No
What do your in-person interviews entail?
Depending on the position, 1 interview with direct supervisor. Class A technician may include a 2nd interview. Class A technicians all require an interview with Service Director
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
All applicants must complete a Personality Profile, a background check, and a drug screen prior to hiring.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No. Skill assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
1 week
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
2 weeks
Is there anything else you’d like to mention about your hiring process?
We perform a robust on-boarding process over the first 90 days of hiring. We offer too many benefits to complete in just one sitting. We will introduce you to the team on day one and include you in our monthly dealership newsletter to introduce to our large and inclusive team members.
Class A Technician
Pay Range: $28.00 - $45.00/hour
Flat Rate based on hourly wage** Holiday Pay Class A-90 days $60 2 years $80 4 years $90 6 years $100 Vacation Pay -- 8 hours @ Flat rate pay Training Pay -- 8 hours @ Flat rate pay On-line Training Pay Time -- average hours per class @ Flat rate pay President Award -- Technician with best y-o-y proficiency Cash Bonus along with paid night out Yearly Bonus (must be employed to receive) Based upon individual Proficiency hourly rate increased per schedule: .50/every FRH paid @ end of year .25/every FRH for Pres Award paid at earn period .25/every FRH for following year @ end of subsequent year
Class B (inc. Apprentice)
Pay Range: $20.00 - $32.00/hour
Hourly wage** (Growth potential to Flat Rate) Holiday Pay Class A-90 days $60 2 years $80 4 years $90 6 years $100 Quick Lane-2 years $60 4 years $70 6 years $80 Vacation Pay -- 8 hours Training Pay -- 8 hours On-line Training Pay Time -- average hours per class Yearly Bonus (must be employed to receive) and only for Flat Rate paid technicians Based upon individual Proficiency hourly rate increased per schedule: .50/every FRH paid @ end of year .25/every FRH for Pres Award paid at earn period .25/every FRH for following year @ end of subsequent year
Quick Lane (class C)
Pay Range: $16.00 - $20.00/hour
Hourly pay based on background, and skill set
- Health Insurance Offered
- We have 4 options of health care, offered through Blue Cross Blue Shield of Michigan. Employees are eligible the first of the month following 30 days of employment.
- Dental Insurance Offered
- We have 2 options of dental care, offered through Guardian Dental. Employees are eligible the first of the month following 30 days of employment.
- Vision Insurance Offered
- We have 1 option for vision, offered through EyeMed. Employees are eligible the first of the month following 30 days of employment.
- Retirement Plan Offered
- We have a 401(k) plan, with matching. Employees are eligible the first of the month following 30 days of employment.
- Sick Leave Not Offered
- Vacation Offered
- We have a Paid Time Off program based on tenure. Employees are eligible for PTO following 90 days of employment.
- Paid Holidays Offered
- We have 6 holidays that are paid; New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, and Christmas Day. Employees are eligible for paid holidays following 90 days of employment.
- ST / LT Disability Offered
- We offer Short Term and Long Term Disability Insurance. Employees are eligible following 90 days of employment.
- Life Insurance Offered
- We have company paid life insurance up to $10,000, and we offer additional life insurance paid for by the employee. Employees are eligible following 90 days of employment.
- Uniforms Offered
- Uniforms are provided on a cost split process, based upon plan picked during on-boarding
- Other Offered
- We have many perks available to our employees including free passes to Henry Ford Museum and Greenfield Village, discounted tickets to the Detroit Zoo, and we offer employee paid pet insurance.
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