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Under The Hood
Is the shop heated? Air conditioned?
Shop has overhead heaters and a swamp cooler for summer months.
What is the size of the team I’d be working with?
We currently have 8 main shop Technicians and 5 Lube Express. We have 3 main shop Service Advisors and 1 Express Service Advisor.
What are the shop hours and what are the shift timeframes?
Monday - Friday 7:30am - 6pm and Saturday 8am - 5pm. Closed Sundays. Technician are currently 8am - 5pm on a rotating schedule. The rotating schedule will get each Technician a 3 day weekend once per month.
What tools does the shop provide that are available for all technicians to use?
Nissan has a wide variety of Specialty tools that we provide ranging from Consult Diagnostic equipment, Picoscopes, refrigerant recovery/charge, tire mounting and balancing, press, powertrain tables and stands, non Nissan scan tools, hybrid and EV equipment, vehicle dollies. We have a tool room with BG supplied fluid exchange machines.
What type of break room facility is provided?
We have a breakroom upstairs to utilize but most technicians eat lunch at their work stations or grab food locally in the area.
How many bays does your shop have?
We have 10 main shop bays, 2 lube express, and 1 alignment rack. We recently updated our alignment machine to a Hunter Hawkeye Elite.
How many repair orders do you average per month?
We average 1000 ROs per month and growing.
What is your parts ordering process?
We utilize Delaerlogix program to streamline our process with Advisor/Tech/Parts communication and parts ordering. Makes the process simple and easy to use.
What is your policy on side work?
While we appreciate industrious individuals, we require all repairs made in shop to have an active RO to be charged at the appropriate parts and labor. We offer employee discounts on parts and labor.
Do you offer any skills training or continuing education opportunities?
Education and training is a critical tool to the continuous development of all of our technicians from entry level express to our senior master technicians. Nissan factory training starts online and after completion of prerequisites, technicians will attend in person training at a variety of locations across the country. We also reimburse after successful completion of ASE testing.
Can you describe opportunities for career growth at your business?
Several of our team members have advanced from entry level positions to main line technicians, senior master technicians or service advisors. We find significant value in promoting from within as the culture within only grows stronger.
Can you describe your performance review process?
We set monthly goals for our technicians and check-in weekly with the technicians towards those goals. In addition management and senior technicians work with technicians daily on challenges for both hands on skill development and diagnostic/process development.
What type of safety training is required?
Part of Nissan's curriculum includes shop safety best practices, in addition our shop foreman works with all technicians to ensure the safety standards are met for all team members and that equipment is kept in proper working order.
Can you describe how Techs work with and mentor younger techs?
The dynamic in the shop is very team oriented. If one of our senior techs or shop foreman identifies a technician is struggling they jump right in and assist. This can range from demonstrating different diagnostic process or steps, to an extra set of hands to help with larger scale repairs.
How does your shop get involved with the local community?
Valley Nissan is deeply committed to giving back. We proudly support multiple events and organizations, including the Rally for the Cure, Protect our Rivers, Longmont Humane Society, Soul Dog Rescue, Boulder County 4H & FFA and more.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Not currently but we are searching for the right partnership to bring value to both our dealership as well as the future of our industry.
Where do you see the shop in five years?
Our vision for shop growth includes growing 3-5 technicians into Nissan experts and have a generous work load that can challenge and support all team members all while providing an elite customer experience.
Do you have an application form and how long does it typically take to complete?
Yes, 10-15 minutes to complete.
Do you phone screen applicants before doing in-person interviews?
Depending on location from dealership a short phone call is usually held before scheduling an in person interview. I prefer to meet everyone face to face to get a true feel for who they are.
What do your in-person interviews entail?
One on one sit down conversation where we learn more about one another. I like to keep the interview informal and just get to know each other. I understand it's not the most comfortable thing to do.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal skills assessment is performed prior to hiring. There is a 90 day trail period to demonstrate skill level.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Three to Seven business days.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
One to three weeks depending on application pool.
Lube Technician
Pay Range: $17.00 - $20.00/hour
This is an entry level hourly position and is the first step to start your technician career path. We offer a structured spiff program as well.
A Level Technician
Pay Range: $35.00 - $40.00/hour
Valley Nissan has a detailed path for career growth that is paired with Nissan North America's training curriculum and ASE certifications. All mechanical repair technicians are paid Flat rate hour. We offer a structured spiff program as well.
B Level Technician
Pay Range: $30.00 - $35.00/hour
Valley Nissan has a detailed path for career growth that is paired with Nissan North America's training curriculum and ASE certifications. We offer a structured spiff program as well. All mechanical repair technicians are paid Flat rate hour.
C Level Technician
Pay Range: $22.00 - $30.00/hour
Valley Nissan has a detailed path for career growth that is paired with Nissan North America's training curriculum and ASE certifications. We offer a structured spiff program as well. All mechanical repair technicians are paid Flat rate hour.
- Health Insurance Offered
- Wide range of options to choose from, reviewed once a year in the annual benefit meeting.
- Dental Insurance Offered
- Wide range of options to choose from, reviewed once a year in the annual benefit meeting.
- Vision Insurance Offered
- Wide range of options to choose from, reviewed once a year in the annual benefit meeting.
- Retirement Plan Not Offered
- Sick Leave Offered
- All employees accumulate sick time at the rate of 1 hour per 30 hours worked, up to 48 hours in a year. Paid sick leave may be used if an employee: (1) has a mental or physical illness, injury, or health condition that prevents them from working; (2) needs to get preventive medical care, or to get a medical diagnosis, care, or treatment, of any mental or physical illness, injury, or health condition; (3) needs to care for a family member who has a mental or physical illness, injury, or health condition, or who needs the sort of care listed in category (2); (4) the employee or the employee’s family member having been a victim of domestic abuse, sexual assault, or criminal harassment, and needing leave for related medical attention, mental health care or other counseling, victim services (including legal services), or relocation; or (5) due to a public health emergency, a public official having closed either (A) the employee’s place of business, or (B) the school or place of care of the employee’s child, requiring the employee needing to be absent from work to care for the child. Paid sick leave may be used in one-hour increments. Employees begin accruing sick time upon hire.
- Vacation Offered
- 1 Week after a year and 2 weeks after 3 years
- Paid Holidays Offered
- Eligible after 90 days of continuous employment. In instances where your scheduled shift falls on a holiday in which your department is closed, you will be compensated for one day of pay. In order to receive this pay, you must have worked all scheduled shifts the business day before and after.
- ST / LT Disability Offered
- Wide range of options to choose from, reviewed once a year in the annual benefit meeting.
- Life Insurance Offered
- Our owner pays for a Life Insurance policy for all employees but there are options to add more coverage above and beyond that.
- Uniforms Offered
- Uniforms (pants, shirts and jackets), including upkeep are provided. Rubber or nitrile gloves are provided at no cost to our employees as well.
- Other Offered
- Colorado state provided Secure Savings Roth Account.
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