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Under The Hood
Is the shop heated? Air conditioned?
Heated shop with temp set at 65f in the winter and each tech is provided an evaporative cooler (polar cooler) for the summer months. We hope to have an A/C shop at some point but it currently is not.
What is the size of the team I’d be working with?
We have 4-5 Techs, 2 service advisors and may add a parts advisor
What are the shop hours and what are the shift timeframes?
7:30-5:30 Monday- Thursday 7:30-5 Friday 1 hr lunch taken on when you want
What tools does the shop provide that are available for all technicians to use?
We use Many dealer scan tools and after market scan tools. A very large variety of special tools. Myself and the prev. owner were both techs before becoming owners so we LOVE tools
What type of break room facility is provided?
Break room with microwave and fridge. including a table and chairs to have your meal at
How many bays does your shop have?
7
How many repair orders do you average per month?
175-200
What is your parts ordering process?
service advisors/parts advisor perform estimates and take care of parts. techs are only required to answer any questions they have on the repair
What is your policy on side work?
No side work on car lines that we service. Family and close friends are excluded.
Are there any other unique features of the work environment worth noting?
We are a tight knit shop where every one helps out everyone else. No flat rate helps maintain a cohesive and supportive environment
Do you offer any skills training or continuing education opportunities?
We offer on site training and attend training classes and conferences in person and online We also supply extra training material avaliable for self study
Can you describe opportunities for career growth at your business?
We are a growing shop, that will be adding 2 more locations over the next 5 years
Can you describe your performance review process?
Performance will be reviewed by your manager, and overviewed by upper management on a monthly basis. You will receive feedback on a regular basis and we will help with setting goals and providing training to help you succeeded
What type of safety training is required?
Basic shop safety
Can you describe how Techs work with and mentor younger techs?
We have a great mentoring program using our senior techs and shop foreman.
How does your shop get involved with the local community?
We are members of the local Chamber of commerce. The owner is on the advisory board for the local college automotive program
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We provide tools, equipment and cars to the local college and high school programs
Do you phone screen applicants before doing in-person interviews?
In most cases, Yes The exception is when someone comes in person and drops off a resume. If appropriate staff is avaliable they may have a short initial screening at that time
What do your in-person interviews entail?
A discussion about previous work history, your personal values in regards to work, an overview of our operations, your goals for the present and future.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Driving record only
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we do not have a skills assessment at this time.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We normally perform more than 1 in person interview if possible. We will remain in contact throughout the process. We will not exceed work week without communication.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
1-3 weeks
Is there anything else you’d like to mention about your hiring process?
We try to ensure your goals and values align with our company. Having someone who is not only excellent at their career but also a cultural fit. This is key to long term happiness and growth in your career. We have an very high retention rate over the last 42 years and we are looking to maintain that with good hiring processes
Parts advisor
Pay Range: $40,000.00 - $60,000.00/year
all employees are paid hourly. we do offer bonus programs for some positions
Tech A
Pay Range: $60,000.00 - $100,000.00/year
all employees are paid hourly. we do offer bonus programs for some positions
Tech B
Pay Range: $40,000.00 - $70,000.00/year
all employees are paid hourly. we do offer bonus programs for some positions
Tech C
Pay Range: $30,000.00 - $60,000.00/year
all employees are paid hourly. we do offer bonus programs for some positions
- Health Insurance Offered
- Blue Cross Blue Shield Southern Star provides this insurance at no cost to all employees. We provide one of the top plans offered by our provider
- Dental Insurance Offered
- Blue Cross Blue Shield Dental coverage Southern Star provides this insurance at no cost to all employees. We provide one of the top plans offered by our provider
- Vision Insurance Not Offered
- Retirement Plan Not Offered
- Sick Leave Offered
- We provide 27 hrs ( 3 days) paid sick leave
- Vacation Offered
- We provide 1 week ( 5 days/ 45 hrs) paid vacation at 1 year employment We provide 2 weeks ( 10 days/ 90 hrs) paid vacation at 4 years We provide 3 weeks ( 15 days/135 hrs) paid vacation at 10 yrs
- Paid Holidays Offered
- We provide a minimum of 7 1/2 paid holidays per year Depending on how holidays fall we may have up to 11 paid holidays Plus, Your Birthday is a paid Holiday! take it anytime near your birthday, but we recommend if your birthday is during the work week, take the day for yourself
- ST / LT Disability Not Offered
- Life Insurance Not Offered
- Uniforms Offered
- Covered by Southern Star
- Other Offered
- We provide paid Training, both on site and offsite. Our Christmas bonus is a minimum of $2,000.00 handed out before Thanksgiving so you can take advantage sales leading up to Christmas As a former tech. I love tools, so if we need it we buy it.
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