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Under The Hood
Is the shop heated? Air conditioned?
Both Heated and Air Conditioned
What is the size of the team I’d be working with?
10 Technicians
What are the shop hours and what are the shift timeframes?
Monday: 8:00am - 5:00pm Tuesday: 8:00am - 5:00pm Wednesday: 8:00am - 5:00pm Thursday: 8:00am - 8:00pm (late night on rotation) Friday: 8:00am - 5:00pm Saturday: Closed Sunday: Closed
What tools does the shop provide that are available for all technicians to use?
OEM special tools available in-shop Qualifying apprentices receive a new tool box stocked with new tools free for them to keep
What type of break room facility is provided?
Multiple break rooms offered. These break rooms offer: Heated and Air conditioned Fridge, microwaves and ovens available for use TV's Locker room available to store belongings
How many bays does your shop have?
13 Bays
How many repair orders do you average per month?
1,200+
What is your parts ordering process?
Parts are typically in stock; Special order parts upon repair needs.
What is your policy on side work?
We welcome any tech to use our facility during non-business hours - customers are to be taken care of first. A strict-policy requires a RO to be open on the vehicle the tech is doing side work on.
Are there any other unique features of the work environment worth noting?
We embody a culture which is driven on unity and encouraging each other to be better. Better at work, at home and better personally in all aspects of life.
Do you offer any skills training or continuing education opportunities?
We require manufacturer technician training for all new hires. We provide $1 raises for every new state certification earned while employed. Also offered are additional benefits/pay raises for ASE certifications earned too. Technicians are paid for manufacturer in-person classes and are reimbursed on the costs for certification testing.
Can you describe opportunities for career growth at your business?
Growth and advancement is not obtained through tenure here. It is earned through your #1 Attitude and #2 Work Ethic
Can you describe your performance review process?
90 day one-on-one reviews with all service staff
What type of safety training is required?
There are required manufacturer training courses.
Can you describe how Techs work with and mentor younger techs?
Our apprenticeship program is a dedicated one-on-one, hands-on training over a 24 month program. We have expectation of dedication along with a high level of work ethic into learning and applying skills into customer vehicle repairs. Qualified apprentices are assigned a new tool box that is stocked with new tools, which the apprentice can keep at no charge, upon the completion of their 24 month learning program.
How does your shop get involved with the local community?
We support many local charities, schools, groups and organizations through volunteering, sponsorships and cash donations. We believe that giving back to a community is more than writing a check, but also making a difference with the funds raised or donated. We encourage our staff to be engaged and actually help do the work in many of our local Southwest Michigan community organizations.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We also invest in and recruit from Southwest Michigan College & Van Buren Technology Vocational/Technical training center.
Is there anything else you’d like to mention about career development and community?
We work hard so we can play hard as well. The summer is filled with BBQ's here at the shop and we accommodate as much as possible for your family time, trips and vacations.
Do you phone screen applicants before doing in-person interviews?
Yes
What do your in-person interviews entail?
Our in-person interviews entail a multistep process. First interview is with the Service Manager. Second interview is with the General Manager. After a cleared background check and drug screening, a formal offer is then presented for employment.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes. We perform both background checks and drug screenings.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Up to 5 business days
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Depending on qualifications and hiring demands, between 5-8 business days
C Level Technician
Pay Range: $18.00 - $24.00/hour
Varies on related experience, certifications, and skill set
Lube Technician
Pay Range: $14.00 - $18.00/hour
Varies on related experience, certifications, and skill set
A Level Technician
Pay Range: $32.00 - $40.00/hour
Varies on related experience, certifications, and skill set
B Level Technician
Pay Range: $25.00 - $31.00/hour
Varies on related experience, certifications, and skill set
- Health Insurance Offered
- 50% Health Insurance Coverage—Blue Cross/Blue Shield 80/20
- Dental Insurance Offered
- Dental Coverage is available with no employer contribution.
- Vision Insurance Offered
- Vision Coverage is available with no employer contribution.
- Retirement Plan Offered
- 401K Pension is available after 1 year of service. (2% match)
- Sick Leave Offered
- Sick leave is provided on an as-need basis
- Vacation Offered
- 1-week paid vacation after 1 year of service 2-weeks paid vacation after 3 years of service 3-weeks paid vacation after 10 years of service
- Paid Holidays Offered
- Your Birthday, New Year, Memorial Day, July 4th, Labor Day, Thanksgiving & Christmas. Provided after 1 year of service
- ST / LT Disability Offered
- Offered
- Life Insurance Offered
- $10,000 Life Insurance Policy at no cost
- Uniforms Offered
- Uniforms provided
- Other Offered
- State testing fees reimbursed upon a successfully completed course ASE testing fees reimbursed upon a successfully completed course Business Cards (after 90 days) Moving assistance provided on a case-by-case basis
Shop Talk
Last week’s winner, Matt, passes the golden stud to Rodger. Rodger is dubbed our "Stud of the Week" because he has gotten outside of his comfort zone recently and began studying and taking his state certification tests. Tests don’t come easy for him, yet he’s been pushing himself to get better and demand better of himself. Well done and keep at! Look forward to seeing you accomplish your first state certification here soon!
This week's "Stud of the Week" goes to our newest hire, Matt! He’s been with us for a month now and has a couple of new certifications under his belt already! He comes with a great growth mindset. He’s excited to learn and puts his new knowledge each day to work for him, and it shows in his productivity already to this point. Congratulations Matt!
Signature's "Stud of the Week" award goes to Steve! Steve is one of our ASE master certified technicians. Jes passes the golden stud to him because of his ongoing expertise and experience he brings to help diagnose and repair any vehicle issue that comes our way. He brings incredible value to our team. Congratulations Steve!