Sanderson Ford - Technician Jobs in Glendale, AZ

About Us

Don Sanderson Ford began operations on May 1, 1955. Our original dealership was located at 5630 NW Grand in Glendale. Prior to that time, the dealership had operated as Glendale Motors. Don Sanderson (01/6/1913 to 12/14/1985) was born in Mesa and moved to the Glendale area when he was six. He attended Glendale and Peoria schools. After serving his country in World War II in the South Pacific, he returned to his own service station and used car lot at Central and Camelback in Phoenix. In 1950, Mr. Sanderson sold his business and began a career as a new car and truck salesman for Madison Motors, a downtown Phoenix Ford dealership. In the following 5 years Mr. Sanderson earned every sales achievement award Ford Motor Company offered. His successful sales career with Ford led him to purchase Glendale Motors on May 1, 1955. Since then the dealership has enjoyed continued growth and massive expansion. In 1964, the dealership moved from its original location on Grand to a new location several blocks away, 5300 NW Grand where it operated until 1992. After Don Sanderson's death in 1985, the "Don" was dropped from the name and we became known as Sanderson Ford, Inc. David Kimmerle took over as CEO at this time and the 35-year philosophy of "The Dealership That Service Built" continued without missing a beat. In October 1990, we opened our current state of the art service center on Maryland Avenue. It has 80 bays, 65,000sf of space and is air-conditioned (our technicians love it). The next two years brought the current showroom and general office facility on 51st Avenue. In March of 1995, we added a new Lincoln franchise on Bell Road which now shares its space with Sanderson Volvo of Phoenix. Sanderson Ford will be celebrating 67 years of success in the Phoenix area in May of 2022. We have enjoyed every minute of serving the Phoenix, Arizona community and to see the bigger picture, view the below video, celebrating a family tradition for the last 65 years! Our continued success is a reflection of the loyalty of our customers and employees and our employees' ability and dedication shown over the years we have been in business. Sanderson Ford will continue to accept its civic responsibilities and will always strive to assume its full share in promoting the welfare and progress of the community and its employees. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. If you have any questions, please feel free to contact us.

Photos

  • Sanderson Ford is located in Glendale Arizona on 65 acres.
  • Main Retail Sales Showroom
  • Retail Service Center
  • Retail Service Customer Lobby
  • Retail Service Center Customer Lounge
  • Retail Service Center Shop
  • Retail Service Center Shop
  • Retail Service Center Shop
  • Retail Service Center Stand Alone Quick Lane Center
  • Sanderson Ford's Onsite 50's Style Diner: "The Starliner Diner "
  • Sanderson Ford's Onsite 50's Style Diner: "The Starliner Diner "
  • Sanderson Ford's 85,000 Square Foot State of the Art Commercial Service Center with 80 truck size bays.
  • Sanderson Ford's 85,000 Square Foot State of the Art Commercial Service Center with 80 truck size bays.
  • Commercial Fleet Service Center Drive
  • Commercial Fleet Service Center Customer Waiting Area
  • Commercial Fleet Service Center Shop
  • Commercial Fleet Service Center Shop
  • Commercial Fleet Service Center Shop
  • Commercial Fleet Service Center 5 Ton Overhead Crane
  • Commercial Fleet Service Center Technician Breakroom.
  • Commercial Fleet Service Center Library with Service Manuals & Reference Materials Dating Back to the Early 1960's
  • Sanderson Ford Parts
  • Sanderson Ford Body Shop

Under The Hood

Is the shop heated? Air conditioned?

Sanderson Ford has two very large (and always busy) Service Department Technician Bay Buildings. Each bay building (shop) is 85 stalls each and they are both AIR CONDITIONED !!! We have the ability to heat the shops, but we are blessed with the fact that we don't need to use the heaters too much in Arizona !!

What is the size of the team I’d be working with?

Sanderson Ford has three different service teams, which are as follows: Quicklane -- team size of 20 Retail Service - team size of 30 Fleet Service - team size of 20

What are the shop hours and what are the shift timeframes?

Our Service Department shop hours are: Monday through Friday 7am to 6pm Saturday 7am to 3pm We have multiple and very flexible work schedules to assist our employees in balancing work and home life.

What tools does the shop provide that are available for all technicians to use?

Sanderson Ford provides all specialty tools and equipment that would be required to service vehicles. Sanderson also provides each technician with a laptop and software subscriptions to assist the technician with diagnostic and repair information, as well as internet access. Technicians are required to provide their own hand and pneumatic tools only.

What type of break room facility is provided?

We have a very nice "break" room in each one of our shops. Each break room is air conditioned/heated, and equipped with a microwave, a cold storage area for your lunch box, and an ice machine to allow employees to fill large cups with ice cubes. (Remember, this is Arizona so we like ice alot !!)

How many bays does your shop have?

Sanderson has two shops, each with 85 bays. Please see description above.

How many repair orders do you average per month?

For 2021, collectively, our two shops wrote in excess of 43,000 repair orders, which averages to 3,583 per month.

What is your parts ordering process?

We have a really neat way for technicians to order parts - the technician is assigned a laptop at time of hire and when they require parts to repair a vehicle, they request the parts via laptop software right from their bay !! The parts get delivered right to the technician's bay. When parts that have core value or must be returned for warranty purposes, the technician again requests the "pick-up" via laptop and they get picked up. The technician never has to leave their bay and can always keep working !!!

What is your policy on side work?

Unfortunately, we do not allow anyone to perform "side work" in any of our buildings. However, we do allow a technician's immediate family vehicle in for service, as long as the proper protocol is followed. In that case, the technician is allowed to work on their own vehicle in our shop.

Are there any other unique features of the work environment worth noting?

Sanderson Ford prides itself on a family atmosphere and team spirit. Sanderson has won the Ford Motor Company's "Presidents Award" for Customer Satisfaction for the past 17 years in a row !!!

Do you offer any skills training or continuing education opportunities?

Yes -- as your career develops as a Ford Certified Technician, Sanderson supports your development in several ways. First, Sanderson pays you the stated completion time for each Ford web-based test that you complete. You can complete the tests on your off-work time such as evenings and weekends, and we will pay you for completing each one. Second, as your career expands, we will enroll you at a Ford Certified Training Center. Phoenix has one here, which makes things very convenient. We will also reImburse you for any ASE, MECS, etc. certification that we would support

Can you describe opportunities for career growth at your business?

Our platform to support career growth at Sanderson is well known within our company. We are proud of the fact that we have very high tenure amongst our technicians and that over 50% of our total technicians are of "Master Technician" status !!

Can you describe your performance review process?

Sanderson reviews technician pay and performance when the technician hits objectives such as hours produced, quality, and certifications.

What type of safety training is required?

Upon hiring, we have safety training which covers Safety Data Sheets and their use, as well as lift training. Specialized training such as forklift, etc, is completed on an "as needed" basis.

Can you describe how Techs work with and mentor younger techs?

Sanderson supports technician "students" from a variety of programs, such as Ford Asset, UTI, Ford Fact, etc. When we employ entry level technicians, we pair them up with a seasoned technician so that the student technician receives the proper supervision and evaluation.

How does your shop get involved with the local community?

Sanderson supports many of the High Schools and their programs. A recent example would be a local high school that was putting on a technician "technical challenge" and the student winner of challenge would receive a tool set valued at over $5000.00. Sanderson Ford paid for and donated the tool set. This event took place in February of 2022.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Yes -- please read the above two answers.

Where do you see the shop in five years?

Right here and growing. Sanderson Ford has been here on the same spot since 1955, and it certainly isn't going anywhere !!!

Is there anything else you’d like to mention about career development and community?

Sanderson Ford sponsors "Operation Santa Claus" annually, and that effort delivers thousands of food items, Christmas presents, and financial donations to several charities throughout the Phoenix Metro area each year.

Do you have an application form and how long does it typically take to complete?

Yes, we have an application which can easily be completed within 45 minutes.

Do you phone screen applicants before doing in-person interviews?

We do in fact conduct telephone interviews, especially when the applicant lives out of town or state. Many times local applicants just show up unannounced, and we conduct the initial interview face to face, which works too.

What do your in-person interviews entail?

Our in-person interviews entail work history assessment and skills assessment.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Drug Screening, Background and Motor Vehicle Record checks are performed

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do not perform a skills assessment, however, the applicant's skills are discussed so if hired, the applicant is placed into the proper skillset for assigned work.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

Typically, the entire process takes less than 2-4 days.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Typically, less than 1 week.

Is there anything else you’d like to mention about your hiring process?

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A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $70,000 - $150,000/year

An "A" Level technician is one who a true professional and craftsman of the trade. You will use your strong technical abilities to diagnose and repair vehicles. You will hold one or more certifications and you will pride yourself on your work quality. You will have a positive outlook on life and want to be a robust part of a team environment.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $50,000 - $85,000/year

A "B" Level technician is one who will flex your technical knowledge and abilities to diagnose and repair many areas of a vehicle. You will also have a strong ability to perform electrical repairs and comfortable with software updates and reprogramming. You will more than likely hold at least one certification and you will pride yourself on your work quality. You will have a positive outlook on life and want to be a robust part of a team environment.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $40,000 - $65,000/year

A "C" Level technician is more of an advancing technician, typically having recently completed formal automotive training. You will have a strong willingness and desire to continue your learning path with "on the job" training and web-based learning classes. You will pride yourself on the ability to perform the majority of maintenance and light repair services, all with a high level of quality. You will have a positive outlook on life and want to be a robust part of a team environment.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $31,200 - $43,680/year ($15.00 - $21.00/hr)

A "Lube" technician is of an entry level of experience. Required work and knowledge that focuses on routine maintenance services such as oil changes, tire rotations, inspections, and general fluid services. A willingness to continue to learn either "on the job" or web-based training classes. You will pride yourself on quality, not quantity. You will have a positive outlook on life and want to be part of a team environment.

Health Insurance Offered
BlueCross Blue Shield PPO includes a Basic Life Insurance Benefit of $5000 when enrolled in the Medical Plan
Dental Insurance Offered
Ameritas Dental PPO - 2 options to meet your needs
Vision Insurance Offered
Incorporated within the Medical & Dental Insurance
Retirement Plan Offered
401k Roth Employee Match
Sick Leave Offered
48 hours eligible sick time after 90 days
Vacation Offered
1 week earned after one year employment 2 weeks earned after two years employment 3 weeks earned after ten years employment
Paid Holidays Offered
Paid Holidays after one year employment
ST / LT Disability Offered
Voluntary Disability Insurance - Short Term or Long Term or both - your choice to meet your needs
Life Insurance Offered
Voluntary Life Insurance - up to 7 times your salary to max of $300,000 - also available for your spouse at 50% of employee amount - some medical questions may be required.
Uniforms Offered
Company supplied uniforms at 50% of rental cost
Other Offered
Flexible Spending Accounts

Shop Talk

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