Roberts Motors, Inc. - Technician Jobs in Alton, IL
Top Shop for Technician Jobs in Alton, IL
About Us
Roberts Motors is a family owned Ford dealership that has been in business since 1949. We have been at our current location in Alton, IL since 1974. Alton, IL is just across the river from St. Louis MO.
Our total staff is about 54 employees, our Service facility is union and has 4 Service advisors, a Dispatcher, Warranty administrator, Cashier and our Service manager.
Roberts Motors is owned by Sam Roberts, who has been here since 1965 and ran by his son, John Roberts, who has been with Roberts since 1985. Roberts Motors takes pride in fostering enduring relationships. Beyond our dealership, we actively contribute to the community by sponsoring schools, and various nonprofits.
At Roberts Motors, our mission is to be the Midwest's premier dealership in customer satisfaction. This commitment is made possible through our team of trained service writers and technicians, a knowledgeable parts staff, and friendly sales professionals. We strive to uphold a standard of excellence that defines the Roberts Motors experience.
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Under The Hood
Is the shop heated? Air conditioned?
Our shop, Lube rack, and Service drive are all heated during the cold winter. During the Summer we have Fans throughout the shop and service drive to help keep the temperature down.
What is the size of the team I’d be working with?
Our current team consists of 10 Technicians, including 2 Apprentices. Additionally, we currently have 5 QuickLane Techs.
What are the shop hours and what are the shift timeframes?
Our shop hours are 7am to 6pm, some techs work from 7am to 3:30pm, others work shifts that start later and work until 6pm.
What tools does the shop provide that are available for all technicians to use?
We have a large tool room where we have all the Ford Specialty tools available for all techs, as well as all major shop equipment.
What type of break room facility is provided?
We have a break room that is heated and air-conditioned and has a refrigerator and a microwave.
How many bays does your shop have?
Our shop consists of 20 bays
How many repair orders do you average per month?
We average about 1,600 ROs per month.
What is your parts ordering process?
Parts can be ordered at the counter with a Parts counterman or through an Electronic ordering process.
What is your policy on side work?
Side work for personal vehicles as well as family and friends is allowed in our shop. Our only requirement is that there be an RO open and all shop rules are being followed.
Do you offer any skills training or continuing education opportunities?
We offer all training provided by Ford. Basic training, specialty training, and EV training are available for all technicians.
Can you describe opportunities for career growth at your business?
We have multiple options for growth within the company. We always prioritize promoting from within the company.
Can you describe your performance review process?
Technicians are coached through and checked on a monthly basis.
What type of safety training is required?
The is a large amount of training that has to be completed every year from OSHA as well as from Ford.
Can you describe how Techs work with and mentor younger techs?
Our apprentices are assigned to one of our Master Technicians or Lead Technicians depending on the Specialty the apprentice is being trained for. i.e. Electrical, Diesel, Heavy Line, or EV.
How does your shop get involved with the local community?
We try to be as involved as possible with our community.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We sponsor several local schools through the ACE program with Ford. We also work with the ASSET program through Ranken Technical College.
Is there anything else you’d like to mention about career development and community?
Roberts Motors operates as a large family, we value our employees and our community.
Do you phone screen applicants before doing in-person interviews?
We offer phone screening before an in-person interview if an applicant prefers it, but it is not required.
What do your in-person interviews entail?
Our service manager interviews the applicants.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Yes, we perform background checks, drug screening, as well as a personal physical.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No, we don't require any sort of skill assessment.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
On average, within 1-5 days you'll hear from our service manager.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Between the application, interview, and screenings the process can take anywhere from 3-14 days.
Is there anything else you’d like to mention about your hiring process?
Ford Certified Journeyman Technician
Pay Range: $33.78 - $33.78/hour
Top level technician, fully Ford Certified.
Health Insurance
Offered
Health insurance is provided through Union benefits.
Dental Insurance
Offered
Dental insurance is provided through Union benefits.
Vision Insurance
Offered
Vision insurance is provided through Union benefits.
Retirement Plan
Offered
Union Pension Plan is provided for all Service technicians.
Sick Leave
Offered
We offer 2 weeks of Sick Leave for employees after 12 months of employment.
Vacation
Offered
We provide the following vacation for technicians
1 week after one year of employment
2 weeks after three years of employment
3 weeks after 13 years of employment
4 weeks after 18 years of employment
Paid Holidays
Offered
We offer paid holidays for the following days
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Day after Thanksgiving
Christmas Eve day
Christmas
ST / LT Disability
Not Offered
Life Insurance
Offered
Life insurance is provided through Union benefits.
Uniforms
Offered
We pay half the rental and laundry bill for three uniforms per week.
Other
Not Offered
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