Northwest Jeep RAM - Technician Jobs in Beaverton, OR

Top Shop for Technician Jobs in Beaverton, OR

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Under The Hood

Is the shop heated? Air conditioned?

We do have a heated shop.

What is the size of the team I’d be working with?

We have flexibility with team sizes because we operate out of 5 different buildings ranging from 2 stalls to 10 stalls

What are the shop hours and what are the shift timeframes?

Our shop hours are Monday through Friday 7am to 5pm and we have some flexibility on shifts with most technicians working 7am to 4pm

What tools does the shop provide that are available for all technicians to use?

We have an array of tools available and an entire room for special tools.

What type of break room facility is provided?

We have multiple break rooms and uniforms are provided.

How many bays does your shop have?

28

How many repair orders do you average per month?

600

What is your parts ordering process?

We have an excellent parts team that works to serve the service department with parts quickly.

What is your policy on side work?

All vehicles in a stall must have a repair order.

Are there any other unique features of the work environment worth noting?

We have a great group of people with different skill sets to learn from.

Do you offer any skills training or continuing education opportunities?

We offer the kind of flexible schedules to allow techs to work on their education while making a living in order to support themselves and their families.

Can you describe opportunities for career growth at your business?

We provide several opportunities for growth. We believe in promotion from within our dealership. Several lube techs have become level 2 and level 3 technicians. Additionally, we have trained technicians to become service advisors.

Can you describe your performance review process?

We review your performance after 90 days of employment. Additionally, we review your fix first visit scores, any comebacks, and review the number of hours flagged each week.

What type of safety training is required?

Our shop foreman along with team leaders will conduct safety training on a monthly basis. Any incidents of unsafe practices will be reviewed during our monthly technician meeting held with the owner and management.

Can you describe how Techs work with and mentor younger techs?

Our level 2 and level 3 techs will work on more difficult repair orders and have younger techs work side-by-side with them in order to learn how to diagnose and repair vehicles above their initial expertise levels. Additionally, if the younger techs have questions regarding a particular job, our shop has the atmosphere to have the more experienced techs assist in fixing the vehicles that they are working on.

How does your shop get involved with the local community?

We are involved in the community. We sponsor events, have worked with several food drives during the holiday, and provided vehicles to local high school auctions.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

Recently, we have hired 3 graduates from Aloha high school and attracted technicians from Mt. Hood Community college to join our lube tech and apprentice programs. Within months, several of our technicians have gained level one certification levels and started producing their own flagged hours earning the technician more money.

Where do you see the shop in five years?

I believe we will be able to keep our current technicians and attract additional techs to our dealership by offering the best compensation, best insurance packages, and training in the Portland area. I see our service department expanding and increasing our shop capacity in order to meet our customer demands while provide the work/life balance for our technicians to have a life outside of work.

Do you have an application form and how long does it typically take to complete?

We have a very basic employment application that takes about 5 minutes to complete.

Do you phone screen applicants before doing in-person interviews?

We do both phone and in-person interviews. We like the applicant to see the facility and meet some staff prior to commitment.

What do your in-person interviews entail?

In-person interviews meet management team for questions and answers. We walk the facility and do a shop tour.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

Prior to employment we check DMV history to verify the applicant would be covered under our insurance to drive vehicles. We also require pre-employment drug screening for illegal substances.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We do a verbal skills assessment to verify level of skill in different areas such as maintenance, electrical, engine repair, transmission, and diagnostics.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

After an in-person interview, we usually have a decision within 1 normal business day pending driving and drug screening.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

The hiring process can be as fast as 1 day. Some applicants give two weeks notice to their current employer prior to start date.

Is there anything else you’d like to mention about your hiring process?

Hiring process is very quick and provides an excellent opportunity for motivated technicians to advance in paid training, improving their skill and compensation.

A Level Technician
A Level Technicians are highly skilled technicians that have strengths in their diagnostic and mechanical ability. This level of technician typically has many years of experience and education. We view an A Level Technician as the highest skilled technician in a shop
Pay Range: $40,000.00 - $55,000.00/year ($19.23 - $26.44/hr)

Level 1 technician. We will start you out in the lube lane or as an apprentice. We want you to work on maintenance and entry level repairs. Our focus is to have you receive training and earn level 1 certification levels in order to receive an increase in pay and have you be able to work on warranty repairs. Once level 1 certification is obtained, begin to work in a hybrid pay structure where you will receive an hourly rate and a higher rate for flagged hours. You will also receive a bonus for high fixed first visit scores. We will expect that you work towards achieving a level 2 certification level and begin to work on more advanced repairs; gaining you knowledge and higher pay.

B Level Technician
B Level Technicians are skilled in mechanical repair and, while not their specialty, have some diagnostic skills. B Level Technicians generally have a fair amount of experience and can be trusted to handle most repairs.
Pay Range: $65,001.00 - $90,000.00/year ($31.25 - $43.27/hr)

Level two factory trained technician. We want you to work on diagnosis, engine, electrical and transmission repairs. Our focus is to have you receive training and earn level 3 certification levels in order to receive an increase in pay and have you be able to work on higher expertise repair orders. At a level 2 factory certification level, you will receive a bonus for fixed first visit, $5 dollar increase for every warranty hour flagged and a bonus based on productivity tiered back to your first hour flagged. Additionally, once level 2 certification is obtained, you will receive a a higher rate for flagged hours. We will expect that you work towards achieving a level 3 certification level and begin to work on the highest level of repairs; gaining you knowledge and higher pay.

C Level Technician
C Level Technicians are more of entry level technicians. C Level Technicians’ responsibilities typically include basic maintenance, alignments, brake and suspension work, along with other base level repairs.
Pay Range: $105,000.00 - $130,000.00/year ($50.48 - $62.50/hr)

Level three factory trained technician. Expert and master certification levels. At a level 3, a technician should be able to work on any Jeep, Ram Truck, Dodge, or Chrysler vehicle. Our focus is to have you stay up-to-date on your training and remain at a level 3 certification. At a level 3 factory certification level, you will receive a bonus for fixed first visit, $5 dollar increase for every warranty hour flagged and a bonus based on productivity tiered back to your first hour flagged. Additionally, once level 3 certification is obtained, you will receive a a higher rate for flagged hours. Our advisors will provide you with high productivity work to make you turn work quickly in your bays and earn a fantastic living. As a level three tech, you may also receive apprentice techs to assist you in producing more hours and lead them to gain the type of knowledge to where they can increase their certification levels and begin to flag their own hours.

Lube Technician
Lube Technicians are entry level technicians that focus on routine maintenance such as oil changes, changing tires, and inspections.
Pay Range: $35,000.00 - $39,999.00/year ($16.83 - $19.23/hr)

Entry level tech. We will start you out in the lube lane or as an apprentice. We want you to work in our express lane, learning our processes in a fast pace environment. Our focus is to have you receive training and earn level 1 certification levels in order to receive an increase in pay and have you be able to work on maintenance repairs. Once level 1 certification is obtained, begin to work in a hybrid pay structure where you will receive an hourly rate and a higher rate for flagged hours. You will also receive a bonus for high fixed first visit scores. We will expect that you work towards achieving a level 2 certification level and begin to work on more advanced repairs; gaining you knowledge and higher pay.

Health Insurance Offered
Providence - Employer pays portion
Dental Insurance Offered
Moda Dental - Voluntary
Vision Insurance Offered
Superior Vision - Voluntary
Retirement Plan Offered
Eligible after 1 year of full-time service
Sick Leave Offered
Per the State of Oregon
Vacation Offered
1 week after 1 year of service (PTO) 2 weeks after 2 years of service (PTO) 3 weeks after 3 weeks of service (PTO)
Paid Holidays Offered
New Years Day Memorial Day 4th of July Labor Day Thanksgiving Christmas
ST / LT Disability Offered
Colonial - Voluntary
Life Insurance Offered
Colonial - Voluntary
Uniforms Offered
Offered at no cost to employee
Other Not Offered