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Under The Hood
Is the shop heated? Air conditioned?
The shop is not air-conditioned, it is open to the east and West, but we do have large fans as well as Portacool Pro cooling fans for very good airflow and circulation.
What is the size of the team I’d be working with?
Main Shop - 10 technicians, 6 apprentices Quick Lane - 11 technicians The Main shop is divided into specialty areas. Trim, Electrical and A/C, Drivability, Heavy Line, Transmission, and Diesel
What are the shop hours and what are the shift timeframes?
Technician hours for our shop are: 7:30am - 5:30pm M-F 8:00am - 4:00pm Sat One Saturday every three weeks for Main Shop technicians
What tools does the shop provide that are available for all technicians to use?
All Ford required special tools, A/C machines, battery testers, lifts, chargers, drains, etc.
What type of break room facility is provided?
2 air-conditioned break rooms with microwaves and refrigerators.
How many bays does your shop have?
33 Main Shop 13 Quick Lane
How many repair orders do you average per month?
The average is just under 1500 repair orders per month
What is your parts ordering process?
If not in stock, we will dealer locate in the Houston area and pick up, or we will order from Ford.
What is your policy on side work?
No side work is permitted in the shop.
Are there any other unique features of the work environment worth noting?
Rosenberg and the surrounding area continues to grow quickly. The major highway that leads to and from Houston was recently improved making a commute easy and we are continuing to see new customers in our service drive.
Do you offer any skills training or continuing education opportunities?
We believe in technician training, it is a must in our industry and a requirement of the dealership. Commissioned technicians are paid for all training, whether it is in-house or at an offsite location. The minimum payment is the agreed-upon hourly rate, if a technician is over 100% efficient then they are paid this amount. Offsite training is based on per day average and all expenses are paid. In addition, we also have created a number of internal training paths (Technician Career Pathway) to sharpen and develop the necessary skills to succeed.
Can you describe opportunities for career growth at your business?
El Toro Auto Group started in August of 2018 and has grown to 6 dealerships in just 6 years. We believe where growth happens, so do career opportunities! We can share numerous examples of career growth within our company from Technician to Master Tech, Master Tech to Shop Foreman, Foreman to Service Manager, and Service Manager to Fixed Ops Director.
Can you describe your performance review process?
Yes, it is done quarterly, we review hours flagged, technician efficiency, attendance, apprentice growth, potential repeat repairs, and CSI impact.
What type of safety training is required?
We have an independent company here bi-annually to review safety protocols
Can you describe how Techs work with and mentor younger techs?
Mentoring with a senior technician is dependent on the individual. We believe in training and a stepping stone for a qualified entry-level technician is a partnership with a Senior Master. This is how we "grow and develop" our own. Our Service Manager and Fixed Ops Director work very closely with developing our current staff so we can maximize career potential.
How does your shop get involved with the local community?
As a family owned/operated auto group, the El Toro Auto Group family of dealerships is very involved within our local community. Our 3 pillars are supporting: education, athletics, and first responders. In addition, we are currently involved with all of the chambers of commerce in our area. We have relationships with Meals on Wheels and GCCA. We sponsor and host many local events here at the dealership.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Yes, we work with Lamar CISD, UTI, and TSTC. We are also actively involved in recruiting Veterans through all of the Ford programs.
Is there anything else you’d like to mention about career development and community?
We try to always promote from within. From our service drive lot attendants to our maintenance technicians and main shop technicians. If a position becomes available, we will always look internally first.
Do you phone screen applicants before doing in-person interviews?
Yes, we like to phone screen all applicants to share additional information and then invite applicants to visit our location to speak with our staff.
What do your in-person interviews entail?
We ask each applicant to allow as much as two hours for a complete interview. This interview will consist of talking with several people including the Service Manager, Director of Hiring and Development, and Fixed Ops Director. We feel this gives enough time for the Dealership and the applicant to determine if it is a good fit for all involved.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
All applicants must demonstrate the ability to pass a pre-employment background check and drug screen. Personality is assessed at the time of the interview.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
The skill assessment takes place during the interview. This is based on years of being in the industry, level of experience, dealership or aftermarket training, etc.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
After the in-person interview typically less than 24 hours
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
1-3 days
Is there anything else you’d like to mention about your hiring process?
Employee retention is very important to us. It is what has propelled our auto group to withstand the tremendous growth we've experienced since 2019. In order to ensure that we keep employee retention high, we are selective on whom we decide to bring to our team and afterward provide them with the resources necessary to succeed and create a career with our auto group.
A AND B, LEVEL TECHNICIANS
Pay Range: $30,000.00 - $150,000.00/year
Technician estimated pay is based on skill level, experience, and hours flagged.
- Health Insurance Offered
- Employees have a choice between 3 Aetna medical plans. The Aetna healthcare plan includes a very efficient Teledoc service that has proven to be very convenient for employees as well as family members.
- Dental Insurance Offered
- Dental insurance is provided by Aetna.
- Vision Insurance Offered
- Vision insurance is provided by Aetna.
- Retirement Plan Offered
- We have partnered with Lincoln Financial for our 401 (k) savings plan. The company matches $.25 per dollar up to 4%.
- Sick Leave Not Offered
- Vacation Offered
- Employees are eligible for paid vacation: After 1 year of service = 5 days After 2 years of service = 10 days After 10 years of service = 15 days
- Paid Holidays Offered
- Yes. The dealership will observe the following holidays and will be closed: New Years Day Memorial Day Fourth of July Labor Day Thanksgiving Day Christmas Day
- ST / LT Disability Offered
- WE OFFER ONEAMERICA SHORT AND LONG TERM DISABILITY INSURANCE
- Life Insurance Offered
- WE OFFER ONE AMERICA LIFE INSURANCE
- Uniforms Offered
- UNFORMS ARE OFFERED AT $7.00 PER WEEK
- Other Not Offered
- Generous employee discounts on vehicle purchases, leases, parts, and service contracts
