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Under The Hood
Is the shop heated? Air conditioned?
The shop is heated and ventilated. Parts rooms, locker rooms and break rooms are climate-controlled.
What is the size of the team I’d be working with?
Depending on the area and/or shift 10 to 15 people per supervisor. The Chicago team currently has around 118 employees. The mobile team sits around 60.
What are the shop hours and what are the shift timeframes?
5:00 a.m. to 2:30 a.m. open 7 days a week. Shifts are different depending on the position.
What tools does the shop provide that are available for all technicians to use?
The technician is required to have basic tool sets up to 1 inch. Specialized equipment for diagnostics and large tooling is provided.
What type of break room facility is provided?
The breakroom is in the main shop office with microwaves, refrigerators, sinks, countertops and seating.
How many bays does your shop have?
9 tractor bays and 13 trailer bays.
How many repair orders do you average per month?
2,000 repair orders on a monthly average.
What is your parts ordering process?
INVCORD
What is your policy on side work?
J.B. Hunt must be the employee's primary employer.
Do you offer any skills training or continuing education opportunities?
Yes, through our Technician Career Advancement program.
Can you describe opportunities for career growth at your business?
We have multiple Technician roles from Trainee to Senior level, shop managers, and other leadership roles across the country and at corporate in Lowell, AR.
Can you describe your performance review process?
We follow an annual performance review process. Depending on your role, you may have more frequent check-ins from mentors or Trainees.
What type of safety training is required?
Safety is our number one priority. We require PPE in all areas of the shop and will teach our new techs what is required.
Can you describe how Techs work with and mentor younger techs?
If a tech is doing a job that they are not familiar with, we will assign a Sr. tech to training and they will assist the tech with completing the job. If it is a tech trainee, they will have an assigned tech with them for the first month at all times and then slowly start working on their own. We encourage questions and want to ensure our techs have the proper training for their job.
How does your shop get involved with the local community?
We are expanding our local partnerships, but we have always focused on community outreach. We connect community organizations to jobs nationwide.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
Partnerships through WrenchWay are one way we have started expanding our scope into high schools and technical schools. Trainee programs are designed for those with less experience to enter the field and learn from experts.
Do you phone screen applicants before doing in-person interviews?
Yes, we have a brief phone screen to assess skill levels and abilities before setting up a hiring manager interview.
What do your in-person interviews entail?
One or more managers will ask questions about the work and school you have completed and determine if you meet our minimum qualifications.
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
We perform background checks, hair drug screens and if you go into a mobile role we require a DOT physical and an MVR. We do not utilize personality tests.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
At this time, we do not perform assessments during the interview process.
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
We aim to have offers same day, but have processes to follow to ensure your offer is adequate and inclusive of the skills and years of experience which may take up to 3 days. Your recruiter will be in touch with you throughout the process keeping you updated and if no offer is extended we would provide feedback.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
We like to move quickly, you should hear from someone in less than one business day initially to screen and set up an interview with a manager, we get offers out quickly and schedule drug screens and start background checks as soon as your offer is accepted. Typically we can accomplish all of this and have someone start in 2 weeks if no issues arise.
Trailer Technician Trainee
Pay Range: $18.89 - $18.89/hour
For this role, we have a set starting pay with opportunity to increase at 6 months and 1 year.
Tractor Technician Trainee
Pay Range: $18.89 - $18.89/hour
For this role, we have a set starting pay with opportunity to increase at 6 months and 1 year.
Parts Technician
Pay Range: $18.89 - $28.33/hour
Starting pay is determined based off education and experience
Detail Wash Attendant
Pay Range: $17.93 - $26.90/hour
Starting pay is determined based off education and experience
Service Writer
Pay Range: $18.54 - $27.80/hour
Starting pay is determined based off education and experience
Mobile Tire Technician I
Pay Range: $20.02 - $30.04/hour
Starting pay is determined based off education and experience
Trailer Technician I
Pay Range: $21.55 - $32.32/hour
Starting pay is determined based off education and experience
Tractor Technician I
Pay Range: $23.17 - $34.75/hour
Starting pay is determined based off education and experience
Building Custodian
Pay Range: $14.80 - $22.20/hour
Starting pay is determined based off of education and experience.
Mobile Technician I
Pay Range: $23.17 - $34.75/hour
Starting pay is determined based off of education and experience.
- Health Insurance Offered
- J.B. Hunt offers medical, dental and vision coverage to meet your health care needs. • Your choice of medical plan. We offer different types of medical plans (HDHP, PPO, HMO). All plans include prescription drug coverage and free in-network preventive care. The plan network (Cigna, BlueCross BlueShield of Arkansas or Kaiser) varies by location. Your costs for coverage and care will vary by plan, so you choose the plan that fits your health care needs, preferences and budget.
- Dental Insurance Offered
- Dental coverage through Delta Dental offers no-cost in-network preventive care and reduced costs for most common services.
- Vision Insurance Offered
- Vision coverage gives you access to no or low-cost copays for eye exams, glasses and contact lenses when you use Superior Vision providers. (Limits apply).
- Retirement Plan Offered
- J.B. Hunt offers a generous 401(k) retirement plan to help you prepare for recruitment.
- Sick Leave Offered
- Leave of absence protects your job if you need to take time off for reasons including military duty, an illness that last for more than a few days or to care for an immediate family member.
- Vacation Offered
- You earn hours you can use however you want - vacation, short-term illnesses of family commitments.
- Paid Holidays Offered
- Six paid holidays every year.
- ST / LT Disability Offered
- Options available.
- Life Insurance Offered
- J.B. Hunt provides basic life insurance coverage at no cost to you. You can also enroll in supplemental coverage for yourself, your spouse and/or your children. Shop employees also receive basic AD&D coverage at no cost.
- Uniforms Offered
- J.B. hunt uniforms provided.
- Other Offered
- Mental and emotional health support Adoption assistance Discounts Employee resource groups Tuition reimbursement Scholarship program
Shop Talk
It’s our people who help us remain a leader in the transportation industry. No matter what role they’re in, our people have the knowledge and innovative spirit that drives excellence and helps us work toward our vision to create the most efficient transportation network in North America. See how the different roles within J.B. Hunt work together to impact the future of supply chain!
