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Under The Hood
Is the shop heated? Air conditioned?
Shop is heated and air conditioned
What is the size of the team I’d be working with?
11 Techs 3 Service Advisors
What are the shop hours and what are the shift timeframes?
Shop hours are from 8:00am-5:30pm Service department is open 7:30am-6:00pm
What tools does the shop provide that are available for all technicians to use?
We provide all specialty tools and equipment
What type of break room facility is provided?
Service dept break room with several tables and all amenities
How many bays does your shop have?
24- 2 bays per tech
How many repair orders do you average per month?
650
What is your parts ordering process?
We use a multi-point system called My Kaarma. Parts are ordered through that system and are received as soon as possible for technicians to finish repairs
What is your policy on side work?
Side work is not allowed
Do you offer any skills training or continuing education opportunities?
We offer Ford web-based training and send techs to Ford school. All trainings are paid for by the dealership
Can you describe opportunities for career growth at your business?
We offer growth potential with certifications for technicians. If techs want to work into other positions like service manager or manager positions we help put them on career paths
Can you describe your performance review process?
The service manager performs yearly reviews. We review the metrics from the prior year. What's the technicians performing strongly at, where could they improve. Finally, what's their attitude like.
What type of safety training is required?
Monthly safety meetings and yearly web-based safety courses.
Can you describe how Techs work with and mentor younger techs?
We offer an in-shop mentor program. We pair up experienced techs with our junior techs to answer questions and help with repairs when time permits
How does your shop get involved with the local community?
Our corporate handles all community outreach.
Do you do anything with local high schools or tech schools to encourage more students to enter the profession?
We go to trade schools, high schools on career days and explain why careers in our industry can be a long-term career paths
Do you phone screen applicants before doing in-person interviews?
Yes, the discussion is based on the candidate's resume. We like to get to know them and their skill set, and past work history
What do your in-person interviews entail?
Interviews are done by the service manager and the shop foreman. Interview includes a shop tour, discussions with other techs to see if we're a fit for them and them for us. We also like to discuss what the candidates goals are in our industry
Do you perform background checks, drug screening, or personality tests before hiring an applicant?
Background checks, drug testing and driving records.
Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?
No formal assessment. Assessment is done through the interview process
After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?
Within a week.
Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?
Varies based on the candidate
B Level Technician
Pay Range: $25.00 - $29.00/hour
Flat rate pay structure based on certifications, background, skill set
Lube Technician
Pay Range: $15.00 - $18.00/hour
Hourly paid position
A Level Technician
Pay Range: $30.00 - $40.00/hour
Flat rate pay structure based on certifications, background, skill set
C Level Technician
Pay Range: $22.00 - $24.00/hour
Flat rate pay structure based on certifications, background, skill set
- Health Insurance Offered
- United Healthcare, between 60 and 90 days depending on hire date, single and family plans available 2- High deductable plans 1- PPO plan
- Dental Insurance Offered
- Metlife Dental
- Vision Insurance Offered
- Davis Vision
- Retirement Plan Offered
- 401K, after a year of employment, employees can roll over another plan. We also provide a company match
- Sick Leave Offered
- Paid time off can be used for sick or vacation as needed
- Vacation Offered
- First year aquired monthly after 90 days. 7 Days after 1 year. 12 days after 2 years. 17 days after 10 years.
- Paid Holidays Offered
- All major Holidays paid by the dealership
- ST / LT Disability Offered
- Metlife
- Life Insurance Offered
- Metlife
- Uniforms Offered
- Work shirts, and work pants provided
- Other Offered
- Employee Assistant Program - no cost to employee Referral Bonuses MileOne Support Fund Discounts on purchasing vehicles, purchasing parts, service repairs - for you and family members
Shop Talk
Top Shop Challenge: Does your shop help out any local schools? Share some of the things you do to help fuel the next generation.
We spent the afternoon with students at Currituck County High School, partnering with Ford, to share information on exciting careers in the automotive industry. We offer mentorship programs and provide tours for schools interested in having their students visit our facility.