Genesis of Ridgefield - Technician Jobs in Norwalk, CT

Yes! Our shop is fully heated and air-conditioned, ensuring a comfortable work environment year-round.

We operate with a smaller, highly skilled team of technicians, which means less competition for work, more efficiency, and a stronger team dynamic.

Our shop is open 730-430 M-F and Saturday 8-1 to accommodate technician needs.

We supply manufacturer-specific specialty tools, advanced diagnostic equipment, lifts, and essential shop resources. Each technician has access to state-of-the-art Genesis factory tools, ensuring that all repairs are performed with precision, efficiency, and in accordance with manufacturer standards.

We offer a clean, comfortable break room with seating, a refrigerator, a microwave, and a coffee station so you can recharge during your shift.

Our facility is equipped with six bays and an alignment rack, providing ample space for an efficient and organized workflow.

We handle an average of 360 repair orders per month, ensuring a steady flow of work for all technicians.

We utilize a streamlined digital ordering system with a dedicated parts team to ensure fast and efficient parts availability, minimizing downtime.

We have a strictly enforced no side work policy on dealership property to maintain the integrity of our service department.

Yes! Here’s what sets Genesis of Ridgefield apart: Exclusive Luxury Brand – Work on cutting-edge Genesis models with factory support. Organized & Professional Shop – Our service department is well-managed, clean, and built for efficiency. High-Caliber Customers & Vehicles – You’ll work on premium, high-end vehicles, with customers who value quality service. Direct Brand Training & Support – Access to exclusive Genesis factory training and resources to keep your skills sharp.

Absolutely! We provide ongoing factory-certified training, ensuring our technicians stay ahead with the latest Genesis technology, repair techniques, and diagnostic advancements. Additionally, we offer hands-on workshops, in-house training sessions, and manufacturer-led courses to help you refine your skills and expand your expertise.

Career growth is a priority at Genesis of Ridgefield. We promote from within, and many of our senior techs and team leaders started in entry-level or mid-level roles. Whether you’re looking to move up to A-Level Technician, Master Tech, Shop Foreman, or even leadership roles, we provide clear advancement paths, ongoing mentorship, and the training needed to take your career to the next level.

Our performance review process is designed to reward excellence and help techs grow. We conduct regular performance evaluations, offering clear feedback, skill assessments, and goal-setting opportunities. Reviews focus on technical ability, efficiency, teamwork, and customer satisfaction, ensuring that hard work and dedication are recognized and rewarded.

Safety is non-negotiable in our shop. All technicians undergo mandatory safety training covering: Proper use of tools and equipment Shop hazard awareness and emergency procedures PPE (Personal Protective Equipment) requirements Safe handling of hazardous materials Additionally, we provide ongoing safety refreshers to maintain a secure and compliant work environment.

We strongly believe in team collaboration and mentorship. Experienced technicians actively mentor younger and entry-level techs, providing guidance on diagnostics, repair techniques, and manufacturer-specific procedures. This hands-on mentorship not only helps newer techs develop faster but also strengthens the overall efficiency and expertise of the team.

Community involvement is at the core of who we are. We proudly support organizations like the Northeast Kidney Foundation, American Heart Association, The Regional Food Bank, and local hospitals. Our dealership actively participates in fundraisers, charity events, and community initiatives to give back to the areas we serve.

Yes! We are committed to building the next generation of technicians. We partner with local high schools, tech schools, and trade programs, offering: - Shop tours and career days to introduce students to the field - Internships and apprenticeship programs for hands-on experience - Guest speaker sessions where our senior techs and managers share industry insights We believe in developing future talent and providing a clear pathway into the automotive industry.

At Genesis of Ridgefield, we don’t just offer jobs—we offer long-term careers in a high-tech, high-reward environment. If you’re looking for a dealership that invests in your success, fosters career growth, and values its team, you belong here.

Yes. We conduct a brief phone screening to discuss your experience, skills, and career goals to ensure a strong fit before scheduling an in-person interview.

Our in-person interview is designed to be a two-way conversation where we assess your technical knowledge, work ethic, and experience, and you get the opportunity to ask questions about the role, our shop, and career growth. It typically includes: - A conversation with the Service Manager about your background and expectations - A tour of the shop so you can see where you’d be working - Discussion of pay, benefits, training opportunities, and career advancement

Yes. We conduct background checks and drug screenings as part of our standard hiring process. We do not require personality tests.

Yes. Depending on the role, we may require a hands-on skill assessment or technical questions during the interview to ensure you’re comfortable with diagnostics, repair procedures, and manufacturer-specific tools.

We aim to provide clear feedback within a few business days, though it may vary depending on the number of applicants and interview schedules.

Our typical hiring process takes about 1-2 weeks, depending on the position, background check completion, and scheduling availability.

Yes! At Genesis of Ridgefield, we hire for long-term success. We’re not just looking for employees—we’re looking for dedicated, career-driven technicians who want to grow with us. If you’re looking for a dealership that values your skills, invests in your development, and rewards hard work, we’d love to meet you.

Pay Structure – Rewarding Talent & Performance At Genesis of Ridgefield, we believe in paying for performance and expertise. Our aggressive, competitive pay structure ensures that your hard work, skill level, and efficiency are recognized and rewarded. What You Can Expect: 💰 Top-Tier Flat-Rate Pay – We offer competitive base pay with the opportunity to earn more through efficiency and performance bonuses. 📈 Performance-Based Incentives – Technicians who excel in productivity, quality of work, and training certifications have access to additional earnings and growth opportunities. 🚗 Demo Allowance on New Genesis Leases – As a valued technician, you’ll receive an exclusive leasing allowance toward a new Genesis vehicle. 🎓 Paid Training & Certification Bonuses – We invest in your career growth, covering the cost of factory-certified training and rewarding those who advance their skills. 📊 Clear Growth & Pay Progression – We provide a structured pay scale, ensuring that B-Level technicians can progress to A-Level and beyond through training, performance, and tenure. 🔧 Steady Work & Earning Potential – Our consistent repair order volume means you’ll always have the opportunity to maximize your hours and earnings. At Genesis of Ridgefield, you’re not just another tech in the shop—you’re a valued professional. Our pay structure is designed to support your success, reward your hard work, and help you build a long-term career. 📩 Apply today and see why the best technicians choose Genesis of Ridgefield!