Garavel Chrysler Jeep Dodge RAM - Technician Jobs in Norwalk, CT

Top Shop for Technician Jobs in Norwalk, CT

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  • Start your career today!
  • Happy #EmployeeAppreciationDay to our staff of skilled experts. 🏆 We are appreciative of your hard work, incredible customer service, and problem-solving abilities. Thanks for making Garavel, Garavel!
  • Happy #EmployeeAppreciationDay to our staff of skilled experts. 🏆 We are appreciative of your hard work, incredible customer service, and problem-solving abilities. Thanks for making Garavel, Garavel!
  • Happy #EmployeeAppreciationDay to our staff of skilled experts. 🏆 We are appreciative of your hard work, incredible customer service, and problem-solving abilities. Thanks for making Garavel, Garavel!
  • Hi Edgar!
  • In March 2024, Garavel CJDR celebrated its 22nd anniversary!  Wow, we have grown and learned so much!
  • Our foreman working on a problem vehicle.
  • Hi Narin!
  • Turning wrenches!
  • Grow your career at Garavel Auto Group!
  • Let's race!
  • Halloween BBQ 2023
  • Reviving up our Jeeps! Our techs enjoyed racing the Jeeps over the weekend. 
Who won??
  • Garavel employees represent at the SoNo Half Marathon and 5k.
  • Start your career today!
  • Congratulations to us on 21 years in business and a HUGE thank you to Paul Garavel for being the best boss!!
  • Garavel Chrysler Jeep Dodge RAM shop photo
  • Gotta Get to Garavel
  • Our breakroom is loaded with  coffee, tea, drinks and snacks.
  • Technician lockers
  • Service drive
  • Our very organized Parts  department.
  • Got oil?
  • We see custom Jeeps everyday, but every once in a while we see one that amazes even us! Check out this monster!
  • We got our first Hornet in May 2023!
  • Huge shoutout to all our employees, friends and family for running in the Garavel SoNo Half Marathon and 5k!!
  • Food truck lunch for employees
  • Our leader Paul Garavel and yes he loves ice cream!
  • Food truck lunch from Los Poblanos
  • Getting an ice cream truck at work on a sweltering day will surely make everyone smile!!
  • We love our annual Garavel sponsored SoNo Half Marathon and 5k run!! Come join us in October,
  •  St. Ann's for the Italian Police Society's car show in Norwalk, CT
  • Garavel is a proud sponsor of the Sono Arts festival in Norwalk, CT. Come down and paint a car!
  • October is Garavel Loves Pets Month
  • Big turnout at the 2023 Garavel Sono Half Marathon and 5K.
  • Jeep vs Subaru at the Sono Half Marathon and 5K in Norwalk, CT.
  • Garavel Sono Half Marathon 2023
  • Garavel Chrysler Jeep Dodge RAM shop photo
  • Happy Halloween from the Garavel team!
  • Halloween BBQ 2023
  • Happy Halloween from the Garavel team!
  • Dealer of Year and Satisfaction Award Winners 11 years in a row!
  • Our team enjoyed racing go-karts together this past weekend!
  • Service Department - Team Bonding.
  • Our team enjoyed racing go-karts together this past weekend!
  • Garavel Chrysler Jeep Dodge RAM shop photo
  • Garavel Chrysler Jeep Dodge RAM shop photo

Under The Hood

Is the shop heated? Air conditioned?

Heated with conventional HVAC and also waste oil. Air-conditioned in the summer.

What is the size of the team I’d be working with?

Our full staff level includes 2 Service Managers (one for technicians and the other for advisors), 4 Service Advisors, 14 Technicians (3 Team Leaders), 4 Parts Advisors, and 2 Lot Attendants/Service Porter. Our dealership has approximately 60 team members.

What are the shop hours and what are the shift timeframes?

Service department hours Monday through Friday, 7:30 am - 6:00 pm Saturday: 7:30 am - 4:00 pm Sunday: CLOSED Technicians work Monday - Friday and one Saturday per month; when you work on a Saturday, you have a day off during the week. Tech shifts 7 am - 4 pm, 8 am - 5 pm, or 9 am - 6 pm Lunch break is from 12:00 pm - 1:00 pm.

What tools does the shop provide that are available for all technicians to use?

Toolboxes and benches are provided, and all modern equipment was updated in 2016. We offer all Chrysler-required special tools for technicians to check out and use. The shop has IDS, Tech Stream, WI Tech, and Tech One.

What type of break room facility is provided?

We have a complimentary coffee, tea, water, and snacks break room. We have a small kitchen to store and prepare food.

How many bays does your shop have?

14 two-post lifts. Each technician is assigned to a bay.

How many repair orders do you average per month?

We write about 1,000 repair orders per month, customer pay, internal and warranty.

What is your parts ordering process?

Our Service Manager and parts department order parts through the Stellanis software ordering system, DealerConnect. We have additional staff to pick up parts when needed.

What is your policy on side work?

Technicians can work on their own or immediate family members' cars after work. All work must be put on an RO.

Are there any other unique features of the work environment worth noting?

Garavel has a great culture of success! Happy employees make happy customers.

Do you offer any skills training or continuing education opportunities?

Technicians are paid for web-based training as they progress through levels 1 - 3 and to attend manufacturer Stellanis/Chrysler instructor-led off-site training. Garavel reimburses for gas, tolls, and ASE certifications.

Can you describe opportunities for career growth at your business?

We will provide the support as long as you provide the will and positive attitude to succeed at being the version of you. Our level 3 master technicians started as apprentices and are now level 3 master technicians and have been with us for over ten years.

Can you describe your performance review process?

New employees receive a 90-day review, + all technicians' performance evaluations are completed every 6 months. Techs also receive a pay increase as they progress through the Chrysler levels of training and when they transition to a flat-rate technician.

What type of safety training is required?

Technicians must complete web-based safety training within the first 90 days of employment through KPA. We also provide on-site quarterly instructor-led safety training through KPA. 1. Emergency Response Training (re-take annually) 2. Hazard Communication Awareness (re-take annually) 3. Automotive Lift Training 4, Personal Protective Equipment 5. Safe Driving 6. A/C 609 Training <--- if the technician doesn't already have the certification

Can you describe how Techs work with and mentor younger techs?

Team leaders are paired with apprentice technicians to provide on-the-job guidance. Apprentices and team leaders continuously rotate through the shop to learn from different perspectives and view points..

How does your shop get involved with the local community?

Selling cars is what we do. Helping the community is who we are. Each month, when you purchase or lease a vehicle from Garavel CJDR or Garavel Subaru, part of the proceeds are donated to our charity of the month, a local community partner. Garavel-sponsored events include the SoNo Half Marathon/5K, SoNo Arts Festival (Paint a Car!), The Westport Dog Festival, and many more.

Do you do anything with local high schools or tech schools to encourage more students to enter the profession?

We are committed to building relationships with local tech schools and automotive programs and attending technician-specific careers fairs and events.

Is there anything else you’d like to mention about career development and community?

We promote from within! Porter -> Apprentice ->Service Technician -> Master tech -> Foreman -> Service Manager Sales Consultant -> Sales Manager - Finance Manager -> General Sales Manager

Do you phone screen applicants before doing in-person interviews?

Before scheduling an in-person interview, we phone screen every candidate.

What do your in-person interviews entail?

Garavel candidates typically expect a phone interview, 1 - 2 on-site interviews, and a job shadow . A job shadow interview lets the candidate see firsthand what a day in their new role would be.

Do you perform background checks, drug screening, or personality tests before hiring an applicant?

We conduct a pre-employment background/motor vehicle check and a 4-panel drug test.

Do you perform a skill assessment before hiring an applicant? If yes, what does it entail?

We offer a job shadow interview day. A job shadow interview lets the candidate see firsthand what a day in their new role would be like, meet potential co-workers, and ultimately get a feel for how Garavel operates.

After an in-person interview, approximately how long should I expect to wait for a rejection or an offer?

We aim to get back to the candidate within 1 - 2 days after the in-person interview.

Approximately how long does the full hiring process take from submitting the application to the time of the hiring decision?

Ideally, we aim for 1 - 3 weeks. This depends on the applicant's availability, reference checks, and satisfactory completion of a background check and 4-panel drug test.

Is there anything else you’d like to mention about your hiring process?

Please ask questions! This is a two-way interview. We seek individuals who bring new ideas and perspectives to our culture.

A Level Technician Pay Range: $110,000.00 - $160,000.00/year

This pay range is based on Master Tech skill level and diagnostic 3 across the board. Paid flat-rate technician Paid time and half on warranty work, Paid $50 for each web-based training certification for levels 1 - 3, Additional earning productivity bonus opportunity for achieving 111% productivity or higher, and Team Leader bonus.

B Level Technician Pay Range: $83,000.00 - $115,000.00/year ($39.90 - $55.29/hr)

Semi-skilled Technician, Paid flat-rate technician Paid time and half on warranty work, Paid $50 for each web-based training certification for levels 1 - 3, Monthly productivity bonus opportunity for achieving 111% productivity or higher.

Health Insurance Offered
We offer health insurance plans through United Healthcare, a base plan $2,500/$5,000 POS, and a buy-up plan $2,850/$5,700. We pay over 70% of the premium for the single plan, and the employee is responsible for 30% To reduce your annual deductible, Garavel will cover 50% of the deductible expenses under a Health Reimbursement Account (HRA) through a third-party vendor, 90 Degree Benefits.
Dental Insurance Offered
Dental and Vision benefits are combined through The Guardian.
Vision Insurance Offered
Dental and Vision benefits are combined through The Guardian.
Retirement Plan Offered
We offer employees both pre-tax and post-tax Roth 401k plans with a 2% company match through John Hancock. This means we match 100% of what you put in up to 2% of your total pay.
Sick Leave Offered
We have 5 PTO days available per year for full-time 40 hour per week employees.
Vacation Offered
Vacation pay is paid at your AVERAGE rate, unlike most places which only pay salary. if you do not use your vacation time, it is paid out to you (at your average rate). 2 week of vacation is eligible on your 1st-anniversary date. (10 days, 80 hours) 3 weeks of vacation is eligible on your 5th-anniversary date and after that. (15 days, 120 hours) Technicians can take unpaid time off as well if approved by their manager. We offer flexibility around appointments;
Paid Holidays Offered
Holiday pay is paid at your AVERAGE rate, unlike most places which only pay salary. We have 5 paid company holidays,; New Year's Day, July 4th, Labor Day, Thanksgiving, and Christmas.
ST / LT Disability Offered
Available with AFLAC.
Life Insurance Offered
Basic life and AD&D are available through Anthem.
Uniforms Offered
We provide 11 uniforms which are laundered weekly. (11) Shirts and pants, (2 ) jackets, and (5) Garavel T-shirts are refreshed each season.
Other Offered
$2K Employee Referral Bonus Employee vehicle purchase program Free lunch on Saturdays. Laptop provided Toolbox provided Technicians can work on their own or immediate family members' cars after work.

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